rubinetteriashop.com Reviews 

9,416
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Commande conforme à la description faite sur le site. Les éléments commandés ont redonné vie à ma cabine Novellini modèle JOLLY de 20 ans d'âge !

Rated 5 out of 5 stars

Bought 5 catridges for Zuchetti bathroom taps and one for Frattini kitchen tap. They accommodated my request to add additional items to my first order so that they could be delivered in sane packa... See more

Rated 5 out of 5 stars

The product is good, installation instruction can be better. If shipping can be faster, that will be perfect, now it took 1 month to deliver but it has been stated when I purchase.

Rated 1 out of 5 stars

Received a completely wrong cheaper item with someone else's invoice attached. Wrote to their support support and tried to call - noone is getting back to me. An absolute waste of time and money.

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(9,416)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Additional costs

Had to wait for shipment more then 15 days because ordered product was back ordered from manufacturer. That wouldn't be a problem but then they requested additional amount (22EUR) on already paid goods and shipping costs (almost twice as already paid shipping costs ) to ship package. Accepted and paid via Paypal, delivery was fast after that, but due to improper declaration (value of goods was declared together with shipping costs) additional customs had to be paid. Basically if you reside outside of EU - not too good choice because of costs, otherwise I have no complaints, quality of product is high as expected.

September 23, 2020
Unprompted review
rubinetteriashop.com logo

Reply from rubinetteriashop.com

Thanks our site is made for european countries
not suitable at the moment for countries like serbia
for this reason the expenses are only for europe and do not account for serbia
you chose to buy from us it was not our proposal
if it didn't suit her, just cancel the order
and do not negatively criticize anyone who made an effort to get them the goods.

Rated 3 out of 5 stars

Good products but delayed delivery for products not in stock

When the order was made, products seemed to be in stock, but the delivery was taking too long, so when I contacted the customer service, they told me that 2 of the products were not in stock and I had to wait for a month for delivery. That was very disappointing since I needed to get the products urgently. So, I had to cancel the order of the 2 products out of stock and get only the ones that were in stock.
Other than this unfortunate incidence, products look good and as described.

August 28, 2020
Unprompted review
rubinetteriashop.com logo

Reply from rubinetteriashop.com

Hello thanks,

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