Rubix Furniture Reviews 23

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a chandelier and was promised i will receive an email confirmation of the order also delivered by 8 July. As of today 13 July i have not received an email confirmation or my order. It’s a... See more

Rated 1 out of 5 stars

I made my order & received confirmation email & have heard nothing since regarding delivery & have emailed on several occasions with no response & cannot get through on telephone so how do I get any i... See more

Rated 1 out of 5 stars

Ordered something through amazon rubix was the seller havent received order yet ordered 7/12/21 Disgracful customer care

Rated 4 out of 5 stars

From placing the order and receiving the acknowledgment email, there was no further contact for over a week. I had emailed and tried their listed phone number but had no success or reply. This cause m... See more

Company details

  1. Furniture Wholesaler
  2. Furniture Store

Written by the company

Rubix Furniture is a Unique High End Furniture Retailer Curating The Best Furniture Manufacturers in the World. Rubix Offer the Highest Quality Furniture at Heavily Discounted Prices due to the Nature of the Stock being Ex-Display or Overstock to clear. All Stock is Limited and May not be restocked.


Contact info

2.0

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Where is my order…

I made my order & received confirmation email & have heard nothing since regarding delivery & have emailed on several occasions with no response & cannot get through on telephone so how do I get any information about my order the money has been taken & now nothing can someone help!

July 28, 2022
Rated 1 out of 5 stars

I purchased a chandelier and was…

I purchased a chandelier and was promised i will receive an email confirmation of the order also delivered by 8 July. As of today 13 July i have not received an email confirmation or my order. It’s a disgrace

July 13, 2022
Rated 4 out of 5 stars

Good furniture but communcation needs work

From placing the order and receiving the acknowledgment email, there was no further contact for over a week. I had emailed and tried their listed phone number but had no success or reply. This cause me to be concerned that I had paid my money to a bogus company. After 10 days, I received a call from them explaining that they were having courir problems and were having to re-route the delivery via another courir. Two days later the furniture was delivered in good condition and exactly as described. So Rubix, please improve your customer contact with regular update information by any method and stop the customer becoming concerned about their order with you. Kind Regards.

May 31, 2022
Rated 5 out of 5 stars

Great service

Great service. I didn't end up keep the piece of furniture I got but the customer service was excellent and refund was processed very fast. Would buy from here in future again.

February 7, 2022
Rated 5 out of 5 stars

Great customer support

Great customer support! Had an issue with a delivery and they resolved it and sent the missing parts quickly and cabinet looks good.

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

All good

All good. Item arrived damaged (these things happen) but they arranged for it to be collected and refunded me promptly

December 1, 2021
Rated 5 out of 5 stars

Great service from the start

Great service from the start. Went above and beyond delivered next day. Credit to the delivery driver who took away all the cardboard from the packaging

November 4, 2021
Unprompted review
Rated 4 out of 5 stars

Stumble lead to great ending.

Ordered a great value curtain rail for our bay window.
There was an issue with a damaged item, that wasn't communicated until delivery date.
After discussions with member thier team, it has been resolved to great effect.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

I love my new Sofa

I ordered my sofa from The Rubix Furniture website and I can’t be more pleased with the quality and service I received. They also gifted me with a discount for my next order. Thanks guys

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Super happy with my order!!

Great wardrobe and mirror I purchased - fast delivery and super friendly helpful customer service not to mention there excellent prices!
Thank you Rubix I shall return!

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

The service

The service, and quality of this company is second to none!
Couldn’t believe what I got for my budget on a new bed and mattress.
I would highly recommend!
I’ll be back for sure!

October 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look