Ruby & Daisy Reviews 403

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ruby and Daisy are a really good company supplying some plus size clothes , which I need . Clothes are fashionable and not frumpy and are good quality . Frustrating sometimes when clothes sell out... See more

Rated 5 out of 5 stars

Orders always arrive within a few days & if the item isn’t something that fits or just doesn’t suit you, returns are easy & refunds very prompt. On the odd occasion I’ve needed to speak to customer se... See more

Company replied

Rated 5 out of 5 stars

Love love Ruby and daisy lovely clothed great fun Facebook videos kept me going and laughing whilst laid up bought some great stuff just need my black leggings girls good honest people

Company replied

Rated 5 out of 5 stars

I have been a customer of Ruby&Daisy for a few years now. During that time I have received some lovely, quality clothing. They are very efficient in despatching the orders and I always receive them o... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Plus Size Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

About Ruby & Daisy

Written by the company

Welcome to the wonderful world of Ruby & Daisy - Here at Ruby and Daisy we aim to make women feel confident again in their clothing, but at reasonable, affordable pricing!

We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.

What you see is what you get, we are here to make you fall back in love with your wardrobe.

Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.

We also have an active community group on Facebook where you will find our customers inspiring each other

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good variety.

Always cater to my size and have a good variety. Fast delivery from ordering to delivery. No problem if I need to return something.

If it fits Nellie I know it will fit me. Easy to follow website, which includes a lot of information about each item.

July 20, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for taking the time to leave us such a lovely review. Its great to hear that you find the website easy to navigate x

Rated 5 out of 5 stars

Great company to buy from

Great company to buy from, had a small problem with an item, was sited straight away, will be buying from you again soon, thank you 😊

July 20, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you so much for leaving us a 5 star review . We do try our best to resolve any issues promptly x

Rated 5 out of 5 stars

Great quality clothing at reasonable…

Great quality clothing at reasonable prices. I love that you can also go on Facebook and see the clothes on people so you can see what they look like whilst wearing them

July 20, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for taking the time to leave us such a lovely review. We do try our best on the lives to showcase our clothing , so its great to hear that you find this useful x

Rated 5 out of 5 stars

Good and quick service and easy to pick…

Good and quick service and easy to pick up .

June 22, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for the 5 star review. We love receiving positive feedback and hearing that our customers are happy with our products and services x

Rated 5 out of 5 stars

Good Products

Easy to order online, good quality products and easy to understand sizing all the measurements are there

June 25, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for such a great 5 star review! As a small business , we really appreciate your support x

Rated 5 out of 5 stars

Fabulous platform trainers

Lovely pink, platform trainers. Very comfortable and stylish. Great service!

June 22, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

So pleased to hear that you are happy with your purchase! Thank you for the 5 star review x

Rated 5 out of 5 stars

Good service

Good service. Responds to emails fast.
Good quality items.

June 22, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for the 5 star review , your support is greatly appreciated x

Rated 5 out of 5 stars

Lovely company to order from fast…

Lovely company to order from fast efficient lovely clothing and shoes pity the pumps didn't fit. ...

June 22, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for the fantastic feedback , your ongoing support is greatly appreciated x

Rated 5 out of 5 stars

Definitely a 5 star experience

Definitely a 5 star experience. Lovely clothes, lovely staff, what's not to like

June 22, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you Catherine , for taking the time out to leave us such a fantastic review . As a small business , positive feedback is really appreciated and we love to hear that you are happy with our products and service x

Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes, great quality , super price. Easy ordering and quick delivery. Nothing much more to say apart from a big thumbs up from me 👍

June 21, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you very much for taking the time to leave us such a lovely review x

Rated 3 out of 5 stars

Disappointing Product

Service from this Company is always perfect. Very disappointed with the black magic trousers I purchased on this occasion. I have four pairs to compare them with and this pair, despite my ordering exactly the same size, were narrower in the leg and slightly shorter which was very obvious when I first put them on. Clearly they have less material in. These trousers are a staple in my wardrobe but I’m not sure they will continue to be so in future!

May 21, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for the feedback Sharon , please contact customer services who will advise on how to return /get a replacement.

Rated 4 out of 5 stars

Love it all

Love all the clothes & accessories a great choice
The live shows are great to see on real people
Only problem I have is some of the sleeves are a little tight on my arms
( could do with some measurements or gide or something on the sleeves) 🤔

May 22, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for leaving us a great review , we will take on board your comments x

Rated 5 out of 5 stars

Good price fast delivery only…

Good price fast delivery only suggestion as it could have been an issue maybe wrap in a piece of tissue to protect bobbles on straw bag during transit

May 21, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Thank you for the 5 stare review , the bags come to us in the clear plastic packing bags , we do not repackage them . However , we will take your feedback on board.

Rated 2 out of 5 stars

Quality not great

Quality not great. Seam at back of trousers stitching already giving way after one wear. Not the best quality clothing.

May 21, 2023
Ruby & Daisy logo

Reply from Ruby & Daisy

Sorry to hear that you are not satisfied with your purchase.Please email customer services ( with your order number ) regarding this issue and they will advise on how to return.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look