Ruby & Daisy Reviews 403

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ruby and Daisy are a really good company supplying some plus size clothes , which I need . Clothes are fashionable and not frumpy and are good quality . Frustrating sometimes when clothes sell out... See more

Rated 5 out of 5 stars

Orders always arrive within a few days & if the item isn’t something that fits or just doesn’t suit you, returns are easy & refunds very prompt. On the odd occasion I’ve needed to speak to customer se... See more

Company replied

Rated 5 out of 5 stars

Love love Ruby and daisy lovely clothed great fun Facebook videos kept me going and laughing whilst laid up bought some great stuff just need my black leggings girls good honest people

Company replied

Rated 5 out of 5 stars

I have been a customer of Ruby&Daisy for a few years now. During that time I have received some lovely, quality clothing. They are very efficient in despatching the orders and I always receive them o... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Plus Size Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

About Ruby & Daisy

Written by the company

Welcome to the wonderful world of Ruby & Daisy - Here at Ruby and Daisy we aim to make women feel confident again in their clothing, but at reasonable, affordable pricing!

We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.

What you see is what you get, we are here to make you fall back in love with your wardrobe.

Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.

We also have an active community group on Facebook where you will find our customers inspiring each other

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

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Rated 4 out of 5 stars

The ease in ordering is amazing. as…

The ease in ordering as well as contacting h.o if you need to alter anything. The delivery is very quick. The only reason I gave it 4 stars is that some of the tops that are one size 14-26 is too big a size range I feel they should be split into 14-18 then 20-26 will give you a more purchases from the smaller curvy ladies.

January 6, 2023
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Reply from Ruby & Daisy

We really appreciate you taking the time to leave us positive feedback.
When when stating the sizing on a ONE SIZE garment , we have to include all the sizes that the item will fit to and from.
We always back up each item with measurements in the 'Product sizing and Information' tab , on the website. This is situated on the right hand side of every item listed and includes dimensions to help guide you with how the item will fit.
We look forward to receiving your future orders.

Rated 5 out of 5 stars
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Reply from Ruby & Daisy

Thank you so much for taking the time to leave such a lovely review. We try our best to deliver the best service to you. Team Ruby & Daisy

Rated 5 out of 5 stars

Always good customer service

Always good customer service. Fantastic clothes for all shapes and sizes. Great outfit inspiration and ideas.

January 15, 2023
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Reply from Ruby & Daisy

Thank you for such a kind review Jenifer, we really appreciate you taking the time do this for us. We're so pleased you like the products we source for you and the way we present them to you. Team Ruby & Daisy

Rated 5 out of 5 stars

Good quality clothing

Good quality clothing, fast delivery

December 16, 2022
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Reply from Ruby & Daisy

Hi Susan, thank so much for taking the time to leave a review for us. It's very much appreciated. Great to know our couriers are doing a great job for our customers too. Team Ruby & Daisy

Rated 5 out of 5 stars

Enjoy the lives and bought some lovely…

Enjoy the lives and bought some lovely items.

January 9, 2023
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Reply from Ruby & Daisy

Karin, thanks for your kind review and for taking the time. Ah we love doing the lives, they're so much fun and bring us all so much joy. Hope to see you on another live soon, say hello won't you :). Team Ruby & Daisy

Rated 5 out of 5 stars

One happy bunny

Have purchased many items of clothing over the years and am very satisfied, if there has been a problem then it has been rectified straight away, no faffing and no fuss. Will continue to buy as and when.

November 10, 2022
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Reply from Ruby & Daisy

Sue, thanks for being such a loyal customer, we really appreciate your s We do try our hardest to avoid causing problems but when they do happen we try to put ourselves in our customers shoes and provide the best service possible. Team Ruby & Daisy

Rated 5 out of 5 stars

Definitely recommend

Always good service. Good quality clothes and good value

January 3, 2023
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Reply from Ruby & Daisy

Thank you Cookie, we do try our best to provide the best service and we aim to source the best products from our suppliers for you. Thank you, Team Ruby & Daisy

Rated 5 out of 5 stars

Omg got my first order today and I won…

Omg got my first order today and I won the free bag. I am blown away with the quality and value for money in the clothes . I will definitely be ordering more thanks so much . I really mean it thanks you xx

Truly great cloths and service . I will be a regular customer from now on xx

January 5, 2023
Unprompted review
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Reply from Ruby & Daisy

Hi Paula! Congratulations on being the winner and we're so pleased you are happy to continue shopping and supporting our business. Would love to see a photo of you with your bag in the R&D Community Group on Facebook if you fancy it. No pressure though. Take care, Team Ruby & Daisy

Rated 5 out of 5 stars

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff who always remember you and make you feel welcome. Nothing is too much trouble.

January 12, 2023
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Reply from Ruby & Daisy

Thank you for the amazing feedback and thank you for your continued support, your loyalty means the world to us x

Rated 5 out of 5 stars

Excellent products

Excellent products, well priced and always a fast delivery service.

December 27, 2022
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Reply from Ruby & Daisy

Thank you for your continuous support and fabulous review.

Rated 4 out of 5 stars

My wardrobe is chocka with R+D

The prices, the choice of clothes and the the company are great.... I would give 5 star if the stitching was 100% on point all of the time

December 20, 2022
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Reply from Ruby & Daisy

Thank you for your continued orders and support.
Sorry to hear that the quality on some of your garments as not been 100%, have you raised your concerns with our customer service team , who would be happy to advise.

Rated 5 out of 5 stars

I love what I bought and I will…

I love what I bought and I will continue to buy from Ruby and Daisy's

December 5, 2022
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Reply from Ruby & Daisy

Hi Pat,

Thank you for the amazing review.We would also like to take this opportuntity to thank you for your continued support and custom.

Regards
Team Ruby and Daisy.

Rated 5 out of 5 stars
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Reply from Ruby & Daisy

Hi Lisa,

Thank you for taking the time the write a great review. We are so pleased to hear you found the ordering process easy and your orders have arrived quickly.

Regards
Tesm Ruby and Daisy.

Rated 5 out of 5 stars

Amazing

Clothing always good quality and value for money love ruby and daisy

December 24, 2022
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Reply from Ruby & Daisy

Hi Gillian,

Thank you for an amazing review and for your first order with us. It's great to hear you find our product range good value for money and you love the quality.

Regards
Team Ruby and Daisy.

Rated 5 out of 5 stars

Great customer service Ive ordered…

Great customer service Ive ordered regularly off them

November 22, 2022
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Reply from Ruby & Daisy

Hi Ceri,

Thank you for leaving us a fabulous review and for your orders. We are so pleased you receive great service when you shop with us.

Regards
Team Ruby and Daisy.

Rated 5 out of 5 stars

Great service

Great service, delivery very quick

December 16, 2022
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Reply from Ruby & Daisy

Hi Sally,

Thank you for the great review. We are so pleased to hear you receive great service and your deliveries arrive quickly.

We would also like to take this opportunity to thank you for your continued support and custom.

Regards
Team Ruby and Daisy.

Rated 5 out of 5 stars

true to size

true to size, essential for the larger lady. delivered on time. the product was good quality for the price

December 19, 2022
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Reply from Ruby & Daisy

Hi Heather,

Thank you for taking the time to write a great review. We are so pleased to hear you love our product range and the quality of the items you have ordered.

Regards
Team Ruby and Daisy.

Rated 1 out of 5 stars

I know because of postal strikes

I know because of postal strikes , orders will be delayed but I can’t score on a garment if I havnt received it?

December 27, 2022
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Reply from Ruby & Daisy

Hi Heather,

Our customer service team have attempted to contact you regarding the issue you have raised. We are sorry we were unable to speak with you on this occasion.

Regards
Team Ruby and Daisy.

Rated 5 out of 5 stars

Absolutely beautiful clothes and good…

Absolutely beautiful clothes and good quality items.
I Bought a long length Gillet/coat for my daughter she loves it thank you.

December 23, 2022
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Reply from Ruby & Daisy

Hi Jane,

Thank you for the great review. The gilets are fabulous and so versatile for the winter months and we are so pleased to hear your daughter loves it.

Regards
Team Ruby and Daisy.

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