Ruby Cup Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and comfortable design, highlighting how they make periods easier and more enjoyable. Many users appreciate the effectiveness and reliability of both the menstrual cups and period underwear, often noting the high-quality materials and thoughtful features like leak protection. The company's commitment to donating a cup for every purchase also resonates positively with consumers. However, some customers encountered challenges with the menstrual cups, particularly regarding initial insertion and fit, with a few finding certain sizes too large or the material too stiff compared to previous versions. A small number of people also mentioned difficulties with the return process and some issues with the new period panty models for curvier figures, noting that the fabric might expand easily or seams could lose grip.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the menstrual... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional quality,... See more

User experience

People report positive experiences with user experience. Many customers praise the comfort and ease of use of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "lea... See more

Company replied

Rated 5 out of 5 stars

I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... See more

Company replied

Rated 5 out of 5 stars

I've been using Ruby cup for 5 years now and love it. I just bought a bigger size since my periods got heavier. I like the black option because you cannot see staining on it. Definitely the best purch... See more

Company replied

Rated 5 out of 5 stars

I got my first Ruby Cup in 2015. There are lots of menstrual cup products on the market and it can be hard to choose, but I loved how Ruby Cup supports access to menstrual products for girls around th... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Maternity Store
  3. Plus Size Clothing Store
  4. Toiletries Store
  5. Underwear Store
  6. Women's Clothing Store

About Ruby Cup

Written by the company

rubycup.com

Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!

Shop Pants Shop Cups Our Impact Contact Us

High Quality

Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.

Ethical

Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.

Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.

Join us in our mission to make a difference.

Shop All

Period Care for Good

Written by the company

Fighting period poverty since 2011
Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!

120-Days Money Back Guarantee

No Pressure!

No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 4 out of 5 stars

to the R - to the U - the B - the Y

My period with rubycup is just easier.
I got 2x medium and 1x small sizes;
a few days into the period i change to
a steril cup before it starts to stink, because stink = bacteria.

That one day I got so much blood
I found rubycup the best product,
because it's easy to flop back in and
it holds a big capacity. Ouff!

And then to the small when I'm thru.

/w rubycup —
it's beautiful to be a woman.

May 4, 2024
Ruby Cup logo

Reply from Ruby Cup

Hi Eli,

We have absolute tears in our eyes reading your kind words.

Yes, it is beautiful to be a woman and we are so happy we help you feel fabulous even on the hardest days of the month.

We can't wait for you to come back and try our pants too!

Lots of love,
The Ruby Team

Rated 5 out of 5 stars
Ruby Cup logo

Reply from Ruby Cup

Hi Kunde,

Thank you for your kind words. Your feedback really helps us improve and do even better. It really is heart-warming knowing that there are people like you who believe in our cause.

Thank you again,
The Ruby Team

Rated 5 out of 5 stars

SUPER product!

SUPER product!
buy one give one AND do important education
talk about menstrual health!!!

May 3, 2024
Ruby Cup logo

Reply from Ruby Cup

Hi Xtine,

Thank you for your kind words and for supporting our cause. It is because of individuals like you that we have achieved the significant milestone of 150,000 cups donated and counting.

We are currently offering double donations on every sale to maximise our impact for Menstrual Hygiene Month. With your valuable contribution, we are one step closer to our goal of donating 300,000 cups this year.

Lots of love,
The Ruby Team
xx

Rated 5 out of 5 stars

For now I love IT

For now I love IT. It is my second menstrual cup. ❤️

May 2, 2024
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Reply from Ruby Cup

Hi Sara,

Thank you for your kind words and your feedback. It really fills our cup to hear that you're having a good experience with our Ruby Cup!

We hope to serve you again soon!

Love,
The Ruby Team
<3

Rated 5 out of 5 stars

Seats easily

Thick walls and lip mean that I can be sure the cup unfolds fully and seats itself around the cervix easily. I chose black so it would not show any discolouration over time. Used it for one cycle and very happy so far. Arrived quickly after order. Thanks Ruby.

May 1, 2024
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Reply from Ruby Cup

Hi Laurel,

Thank you so much for your kind words and your feedback. We really appreciate your support, and we love that you totally got us.

We hope to serve you again soon!

Love,
The Ruby Team
<3

Rated 5 out of 5 stars
Ruby Cup logo

Reply from Ruby Cup

Hi Elena,

Thank you so much for your kind words and your feedback: reading it made our bellies tingle <3

We hope to serve you again soon!

Love,
The Ruby Team
xx

Rated 1 out of 5 stars

It took one month until delivery even…

It took one month until delivery even that I payed for Tracked 5-7 business days, I ordered things from china that took less then that. In the end I probably bought the wrong size and it's not usable for me, it seems that the hardness of the cap will suit me but I won't buy a new one because it takes too much time and it's expensive.

May 1, 2024
Ruby Cup logo

Reply from Ruby Cup

Hi Roni,

We are absolutely gutted to hear about that. We have not received a notification about this; otherwise, we would have taken more timely action.

First things first, we would be super happy to refund your shipping fee in full. We will reach out to you shortly to sort this out immediately.

We are sorry to hear that you feel your cup might not work for you. We have a 120-day money-back guarantee policy, so we will be happy to switch cup sizes for you or send you a refund. If you haven't already, taking our size quiz might help. We are confident we can sort this out for you.

Thanks for taking the time to give us your feedback.

Lots of love,
The Ruby Team

Rated 5 out of 5 stars

Easy to use and fabulous longevity of…

Easy to use and fabulous longevity of the products.

May 1, 2024
Ruby Cup logo

Reply from Ruby Cup

Hi Ellie,

Thank you for your kind words! Your positive feedback means a lot to us.

We'd love for you to try our new pants too, we think you'll love them.

Thank you,
The Ruby Team
xxx

Rated 4 out of 5 stars

Wearing is great

Shipping to Germany took time.
Sterilization in the microwave was very easy and quick.
Inserting with the c-fold worked fine.
But removing was not that easy and hurt a bit, due to the unfolded cup or the ring on the top.
Wearing is absolutely perfect. I did not feel anything. It blocked all blood, even during sports. Absolutely great.

April 30, 2024
Ruby Cup logo

Reply from Ruby Cup

Hi Kathrin,

Thank you for your kind words! We're so happy that you were able to practise sports even at a difficult time of the month.

We're sorry to hear about the removal. It might help squeeze the bottom of the cup as firmly as possible before extracting it.

We'd love for you to try our new pants too, we think you'll love them.

Thank you,
The Ruby Team
xxx

Rated 5 out of 5 stars

Good for Athletes

As an athlete, your period can feel like a significant hindrance. After some trial and error, I finally found the Ruby Cup. It is such an efficient way to handle your period, and makes me feel a little bit better every time it comes. It is wonderful to know Ruby Cup does good through charity while also helping you, and having the option of returning the cup if it doesn't work for your body gives significant peace of mind.

April 24, 2024
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Shelley,

Thank you for your lovely review! We are so happy to hear that our cup supports you and makes you feel a little bit better. If you ever need assistance or have any questions, feel free to reach out.
We look forward to serving you again in the future!

xoxo
The Ruby Team

Rated 5 out of 5 stars

Period Underwear are so good!

I suffer with Endometriosis and have extremely heavy periods so I tried Ruby Cups Period Underwear. I absolutely love them!! They are leakproof and hold so much! Super comfortable as well!! Absolutely obsessed and will definitely buy more!!

March 1, 2024
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Jenna,

Thank you for your lovely review! We are so happy to hear that our underwear supports you during such a heavy time of the month. If you ever need assistance or have any questions, feel free to reach out.
We look forward to serving you again in the future!

xoxo
The Ruby Team

Rated 5 out of 5 stars

Love the period underwear

I've been wanting to switch to period underwear for a while and these did NOT let me down. Super absorbent and great quality. They were also very comfortable (I have the idea in my head they would be like wearing a diaper but honestly they felt just like regular underwear).

If you're thinking about making the change.. this is your sign!

February 26, 2024
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Ashley,

Thank you for your kind words! It's absolutely heartwarming to hear that you like our panties and that you feel comfortable wearing them.

Lots of love,
The Ruby Team
xx

Rated 5 out of 5 stars

I’ve just fallen in love with the new…

I’ve just fallen in love with the new rubycup period underwear🩲. Not only do I find them incredibly comfortable and made of excellent material, but they are also suitable for movement, which is perfect for me since I do gym workouts/yoga. I absolutely adore them ❤️

February 21, 2024
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi,

Thank you for your kind review! We are so happy to hear that you like our panties and that they support your active and healthy lifestyle.

Love Love Love,
The Ruby Team
xx

Rated 5 out of 5 stars

Absolutely love my period pants

Absolutely love my period pants! I feel so safe and secure at such a vulnerable time of the month, they’re perfect. ❤️

January 28, 2024
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Elisha,

We are so happy that you feel safe in your new panties!

Keep doing good.

xoxo
Ruby Team

Rated 5 out of 5 stars

Highly recommended menstrual panties

After trying various brands of menstrual panties, I discovered Ruby's. Unlike others I've tested, they offer high absorption, allowing me to wear them throughout the day without any leaks. They are incredibly comfortable, to the point that I even wear them to the gym. Ruby's has truly been a game-changer for me!

January 11, 2024
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Idoya,

Thank you for your kind review and for being a Ruby Panties Pioneer!

We are so happy that you like our panties and that you now have worry-free periods!

You're changing the world one drop at a time.

Love,
The Ruby Team

Rated 5 out of 5 stars

The customer service

The customer service is very well. A shipment of mine had a problem and was solved and resent very quickly. The product is very nice as well.

December 19, 2023
Unprompted review
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Reply from Ruby Cup

Hi,

We are delighted to hear that you had a good experience with our team and you like our product!

Thank you for your patience, we're looking forward to your next order.

xoxo,
Ruby Team

Rated 5 out of 5 stars

Comfy&save

I had never dared to use menstrual panties until I tried the rubycup ones! I felt very comfortable. I wore them all day while I was home on my second day of my period. I'm going to buy others!

November 27, 2023
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Ariadna,

reading this review warms our heart! We are so happy that you're having a good experience while making such an important impact on the environment and other people's lives. Keep an eye out on our newsletter as we always run promotions on our period panties (right now we have a Buy One Get One 60% off promo and DOUBLE donations)!

Thank you again for your kind words, we are super happy to have you in our community!

xoxo,
Ruby Team

Rated 5 out of 5 stars

AMAZING PERIOD PANTS

AMAZING PERIOD PANTS! The fabric is comfortable but firm and the pad goes all the way around my body so I feel extra safe when wearing them. I wore about 4 for a 4 days period and i never leaked or stained anything. I’ve always been a pads person and I wanted to switch to sustainable alternatives. I tried a few but I never liked them all that much, but after Ruby I am never looking back. 100000% recommend.

October 16, 2023
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Elena,

We are so happy that you're enjoying our panties!

Welcome to the Ruby Family.

xoxo,
Ruby Team

Rated 5 out of 5 stars

Helped with a better night's sleep

I got the red pair, which I liked. I also think they are well made. I have a heavy flow and I am always worried about leaking in my sleep. I wore these at the start of my cycle when I’m heaviest. I was really surprised. No leaks in my sleep. I am really excited about these as they’ve made me feel so much better about my period.

October 9, 2023
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Laurel,

Thank you for your kind reply and for being a Ruby Panties Pioneer!

We are so happy that you like our panties and you had a worry-free period!

Keep an eye out on our newsletter as we usually run promotions and bundles!

If there's anything else you'd like to share or any suggestions you have, please don't hesitate to reach out. We're here to support you every step of the way.

Wishing you many more comfortable and worry-free periods ahead!

Love,
The Ruby Team

Rated 5 out of 5 stars

Game changer

The period panties are are game changer for me - so comfy and they hold for a long time. Nothing to worry about anymore

October 8, 2023
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Franziska,

Thank you for your kind reply, and for being a Ruby Panties Pioneer! It's comments like yours that motivate us to continue innovating and creating products that make a real difference in people's lives. Thank you for trusting us with your menstrual care needs.

If there's anything else you'd like to share or any suggestions you have, please don't hesitate to reach out. We're here to support you every step of the way.

Wishing you many more comfortable and worry-free periods ahead!

xoxo,
Ruby Team

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