Ruby Fortune Casino Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Casino

Written by the company

Welcome to Ruby Fortune Casino, where the Canadian gaming experience sparkles with brilliance. Our platform embodies the allure of precious gems, offering a gaming haven exclusively designed for the discerning Canadian player. Ruby Fortune Casino prides itself on a wealth of gaming treasures curated to captivate Canadian players. Explore our comprehensive review, a map leading you through the gem-laden vault of gaming possibilities awaiting your discovery. Experience the gleaming rewards of Ruby Fortune Casino's bonuses, crafted to elevate your gaming journey. Dive into our review to unearth how these bonuses amplify the thrill of every spin and hand, providing you with added opportunities to revel in the richness of our premier games. Join us at Ruby Fortune Casino, where the brilliance of gems meets the excitement of top-tier gaming. Immerse yourself in our treasure trove of games, embrace the exclusive Canadian gaming experience, and seize the chance to indulge in our tailored bonuses fit for any gaming enthusiast seeking a touch of luxury.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I thought I would try it out

I thought I would try it out, not sure why. It said deposit $1 and get 40 spins just for signing up. I did the above and got nothing. Forget the 40 spins, I never even got the couple of bucks I deposited although my bank shows it as being successfully deposited. Pretty sure it's a scam. Anyway, not about the couple of bucks. I am always prepared to deposit and play on a site that I like when I find one. Scam alert. Avoid this site or any of its affiliates. Just saying.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Ruby Unfortunate!

This has to be one of the absolute worst casino from Baytree (Alderney) Limited, with all their other casinos following close behind!
It is almost impossible to ever get a fair return when playing, regardless of the game you play, the bet you do or anything!! It's a complete ripoff scam!! IF you do end up getting the promotions that are on offer, they come with a ridiculous wager of x70, Chat support is near impossible to get a hold of and if you do do not expect mush effort from them to resolve any issues you have! and on top of all of that, if you do manage to request a cashout, it will stay pending for min 48hrs before it is processed, with the option to cancel your pending cash out during that time, which is clearly what they are hoping will happen so you end up losing it all and they won't have to pay out!! Stay far away from any of the casinos from Baytree (Alderney) Limited ESPECIALLY THIS ONE!!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

You don't get your bonus - Horrible support

They offer a referral bonus if you get a friend to sign up. I got someone to sign up and NEVER got my bonus.

I sat on chat support twice for a long time to finally have someone chat to me and when I told them my problem they disconnected the chat! I also emailed them and no reply!

Seems like a shady casino that does not honor their bonuses nor give proper support!

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Good luck speaking to an actual human if you need help!!!

Not only did the tech support page not have an answer for any of my issues, it also took over 1/2 an hour just to speak to an actual person because the chat bot did not understand my issues no matter how many ways I tried to reword it. My daily free spins did not load and my Bonus Wheel showed that I can respin in about 3 hours but I haven't played on Ruby Fortune Casino in over a year. I would have very much liked to start again if the casino hadn't made me wait in que for over 2 hours (not counting the 1/2 hour trying to get to speak to a human) while stating I was next in line to speak to an agent and to then log me out twice.

July 14, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look