Easy to talk to adviser and query sorted quickly. Table very easy to assemble, chairs already in one piece which was a pleasant surprise. Delivery driver very helpfully delivered to my garage. Most ti... See more
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the package was delivered safely and when promised . Reasonably easily assembled by one person. Problem with one fixing bolt which cross threaded, The table itself is good quality and looks very go... See more
I was really struggling to find garden furniture without a very long delivery lead time. Found the Nardi anthracite table and 6 chairs that was ordered and delivered within 2 weeks. On arrival ther... See more
Rubys garden boutique continues ot offer excellent service. having bought 1 Glatz garden parasol last year, I bought another this year to shade more of the patio. OK I could have bought something chea... See more
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A beautiful bistro set
A beautiful bistro set. Very elegant and well made. I saw this set elsewhere, but Ruby’s boutique had it well priced. They called to check delivery and it arrived in perfect condition. Overall a great experience!
Excellent customer service when the…
Excellent customer service when the delivery didn’t quite go to plan! Kim kept us updated and sorted the issue. Table and chairs are just what I was expecting - had been recommended by family!
We love our new garden bench
We love our new garden bench, and the service was incredible. Will definitely buy from them again.
Quality of goods excellent and Swift…
Quality of goods excellent and Swift response to my enquiries. However, despatch and courier input regarding delivery let’s the side down and needs work so as to keep customer informed. Otherwise, well done.
Excellent dining set
Excellent communication re delivery. Outside dining set is beautiful, sturdy, well-made and attractive. Delivered on time and we’ll packed
Super service
Speedy delivery and honest description
The Europa Stone Tobarra Bistro table…
The Europa Stone Tobarra Bistro table was exactly what I was looking for. Very pleased with purchase. Friendly and professional service.
Delivered within a week. Driver very obligingly placed the table in back garden for me.
Excellent service and products
5 STAR !
5 STAR !! Thanks to Sam and the delivery driver for their communications with me relating directly to the sale and later relating to the delivery of the items. It was first class and of the highest standard of simple efficiency.
In addition the delivery driver was terrific. He was so polite and accommodating and delivered the goods into my garage (quite a tight access) with enthusiasm and a smile throughout
Many other couriers could take a lesson from him.
My wife and I are delighted with our purchase and our experience of purchasing it from yourselves
Beautiful Hampton coffee table
Beautiful Hampton coffee table for raised decking. Immaculate packaging and received within time. Very pleased with purchase.
Great customer service
Our order was entered easily. We were informed of delivery which arrived on time. There was an issue with one of the feet on a chair which was dealt with swiftly so I can say thank you for very good customer service.
Nothing was too much trouble
After purchasing a bronze ornament as a gift, I phoned up to see if they could include a personalised message.
They were more than happy to do so.
Excellent customer service.
Excellent products and all-round service
We bought 2 each of 2 different outdoor chairs + a semi-circular outdoor table and the products were of even better quality than we had thought they would be. The table is perfect for where we want it and the chairs are of a very decent size, very attractive, robust and comfortable. Additionally, the packaging was very protective and the service more than prompt.
Unfortunately, one chair got through quality control with an area on the upper arm rest that was faulty. Within less than 6 working hours, a satisfactory outcome had been offered by Ruby's Garden and accepted by me, so excellent customer service.
I strongly recommend buying from this company.
Since writing this, the company has certainly gone the extra mile by offering to supply spare cushions for the chair(s). These are not normally sold as items on their own, so the Customer Services lady (Kim) has spent time and trouble in making it happen. We are very grateful to her and the company for such a satisfactory outcome.
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