I felt really well adviced. The customer service was outstanding. Every question I asked via email was answered by Ben within minutes in a helpful, caring and personal way. Immediately, I knew what to... See more
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Well first i was affraid, i was petrified. Indeed, to spend 800 euros on a rugby match. Then communication was there, they spent sole time explaining me the process and even sent a personnalised card... See more
Unhappy with the service. Tickets were issued more than a month before the event I was supposed to attend, and when I asked for a refund, more than a month before, they took a few days to get back and... See more
Company replied
I went into the purchase nervous, but selecting the game and the desired ticketed area was easy. Fees were transparent, and while you don't get the actual tickets until a week or two out from the even... See more
Company details
Written by the company
Rugby Box Office is your partner for visiting Rugby Events all throughout the world. Rugby Box Office guarantees seats together, clear and transparant communication and seat guarantee. As we say: Your Front Row Tickets For Every Try!
Contact info
160 Gloucester Rd, Wanchai, Hong Kong
- info@rugbyboxoffice.com
- rugbyboxoffice.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Good experience ordering my 6Nation tickets
My first experience ordering 6Nation tickets. Ben kept me informed by mail with regard to the status and how to get my tickets transfered to Ticketmaster. We had good seats and had a great experience at the Aviva Stadium, an unforgettable experience!! Now I know where to order my tickets for 2025!!

Reply from Rugby Box Office
Will use again
All good in the end
Was some delay but kept in contact so we knew what was happening
Great seats for price

Reply from Rugby Box Office
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