Excellent rug. We saw it being used in a room setting at RedBrick Mill in Batley and knew immediately that it would work for us. Having looked at several, the price surprised us. We were half expe... See more
Company replied
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Review summary
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Rug just arrived and we are thrilled with it . The online pictures were true to the product and excellent quality. I was struggling to find many large square rugs available, so this 250 x 250 was pe... See more
Company replied
Great website, easy to navigate, good choice. Was easy to order and deliver wasn't too long, however I'm not a fan of how to pack the rugs by folding them, rather than rolling them. I've ordered 2 r... See more
Company replied
We absolutely love the new rug! We searched a long time for a large kelim type rug that was colourful but not super bright. This one is perfect. It really lifts the room and pulls all the elements t... See more
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Company details
Written by the company
Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +44 20 3808 9940
- info@rugvista.com
- rugvista.co.uk
4.6
Excellent
5K reviews
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QUALITY
The carpet /rug is more than I expected ,good quality
the colour is perfect ,worth waiting for.
June 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service and great products
Excellent service and great products. We bought our first Rugvista rug on Amazon. Liked it so much we went back to buy another - but found Amazon don't list their products anymore. So I went direct. Initially there was a problem with delivering to our address (we live on an island) but I contacted their customer support and they sorted it out straight away. After that deliery was quick and yet again the rug was just what we wanted. Definitely recommended.
May 25, 2026
Reply from Rugvista
Dear Customer,
Thank you very much for your kind review!
We are delighted to hear that you are happy with both the quality of your rug and the overall experience.
We hope you enjoy your new rug for many years to come and look forward to welcoming you back to Rugvista in the future.
Rug is stunning
Rug is stunning, reasonably priced and whole process was smooth from start to end.
May 19, 2026
Reply from Rugvista
Hi! Thank you for your review!
We're delighted to hear that you love your rug and that you found it both beautiful and reasonably priced. It's also great to know that everything went smoothly from start to finish.
We truly appreciate your feedback and hope you enjoy your rug for many years to come.
Reply from Rugvista
Hi,
Thank you for your lovely review!
We're so pleased to hear that you had a positive experience with our customer service team. Your kind words mean a lot to us, and we'll be sure to pass them on.
Excellent all round
Excellent all round! Easy to buy, lots of choice, great customer reviews and super fast delivery
June 1, 2026
Good website and very wide choice for…
Good website and very wide choice for very reasonable prices. Very efficient transaction.
May 28, 2026
Such a lovely rug and quick delivery
June 6, 2026
Navigating Rugvista
Navigating Rugvista website was straightforward. I read the reviews and have placed my order. Looking forward to getting my new rug.
June 15, 2026
The website was easy to find and all…
The website was easy to find and all the information about the rug i chose was perfect...size,colour,description and how to maintain the rug.
I haven't yet received my rug but once I do I will add more.
June 14, 2026
Consistently high quality rugs and great choice
Consistently high quality rugs with a huge choice! I am never disappointed with Rugvista. I have recommended it to friends and family too. Excellent all round.
May 28, 2026
Alexandra was incredibly helpful to…
Alexandra was incredibly helpful to guide us through the process
June 12, 2026
All seemed straight forward so…
All seemed straight forward so hopefully the rug arrives this week
June 12, 2026
Easy to use web site.
Easy to use web site.
Clear details of products.
Easy clear payment format.
Good experience.
June 11, 2026
I love my rugvista rug
I love my rugvista rug. Beautiful quality and lovely vibrant colours. Highly recommended.
June 10, 2026
BEAUTIFUL JUTE RUGS FOR A COUNTRY KITCHEN!
Love my new jute rugs from the Elba collection!
I purchased a large rug, a runner and a smaller mat for my kitchen, and chose the blue and natural jute stripe with a cute scalloped edge.
My rugs arrived within 5 days and have added a touch of rustic charm to my country kitchen.
The rugs are beautifully stitched and feel lovely and comfortable underfoot.
I'm a 5-cat household and feel confident that these lovely rugs will be able to withstand the attention of these furry vandals!
Wonderful customer service responded to my inability to apply a discount code to my online purchase and I received a refund for the discount offered online.
I will purchase from this company again, because there are too many other gorgeous rugs to tempt me!
June 5, 2026
Unprompted review
RugVista Rug
Wonderful product, good price, exactly as specified.
Highly recommended
May 15, 2026
Unprompted review
Really thin and not like images
Really thin. Not like the images in my opinion. Too expensive for what they are and without a rug pad would slip. Really disappointed as the images looked amazing. Returns via UPS slow as returning to Sweden.
May 4, 2026
Reply from Rugvista
Hi,
Thank you for your feedback.
We are sorry to hear that the rugs did not meet your expectations. We always strive to present our rugs as accurately as possible, but factors such as lighting, screen settings, and the nature of different materials can sometimes affect how a rug appears in photos compared to real life.
Regarding the return process, we appreciate your feedback. As we are based in Sweden, returns are handled through our international return network, but we are always looking for ways to improve the experience for our customers.
If there is anything we can still assist you with, please do not hesitate to contact our customer service team directly. We would be happy to help.
Beautiful rug
Beautiful rug, great quality, excellent value and looks even better than online. We’ve had compliments from visitors and our cat loves it too 😻
June 2, 2026
Unprompted review
Delivered as described.
May 1, 2026
Unprompted review
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