On-time delivery, but very poor product quality The delivery service was excellent and the package arrived right on time. However, the quality of the product itself is very poor. The rug sheds cons... See more
Company replied
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I have ordered carpets through Rugvista several times. The product has always been the same as in the pictures. The selection is large and the categories are well-designed, which makes it easier to ch... See more
We bought 3 carpets. I loved the whole process. Great selection of rugs and carpets. Easy to use website and easy to purchase. Communication was clear and delivery was easy and super quick. The qualit... See more
Great experience with buying on RugVista.hr, everything seems exactly how they wrote on their page. Carpet is beautiful, and the images accurately reflect how the product looks. Delivery was profesion... See more
Company details
Written by the company
Rugvista — Pomažemo ljudima stvoriti dom koji vole. Rugvista je osnovana 2005. godine s jasnom misijom i ciljem: pomažemo ljudima stvoriti dom koji vole, olakšavajući i čineći ugodnim kupnju savršenog tepiha za naše kupce. Od samog početka fokusirali smo se na ponudu visokokvalitetnih tepiha po poštenim cijenama, istovremeno pružajući besprijekorno, ugodno i sigurno iskustvo kupnje za sve naše kupce. Danas smo ponosni što smo jedan od vodećih online trgovaca tepisima u Europi, poslujući s kupcima u više zemalja. Naša kolekcija uključuje više od 30 000 tepiha, od tradicionalno ručno tkanih orijentalnih tepiha do modernih mašinski tkanih dizajna; svaki je tepih pažljivo odabran kako bi se osigurala kvaliteta, trajnost i bezvremenski dizajn, tako da naši kupci mogu kupovati s povjerenjem pri svakoj kupnji. Vjerujemo da kupnja tepiha treba biti jednako ugodna kao i život s njim: zato nudimo jasne informacije o proizvodu, detaljne slike i intuitivnu, lako preglednu internetsku trgovinu. Pouzdana dostava diljem Europe, fleksibilne opcije povrata i prijateljska, brza korisnička podrška čine iskustvo kupnje jednostavnim, sigurnim i bez stresa za svakog kupca. Naše sjedište nalazi se u Malmöu u Švedskoj, a poslujemo diljem Europe; pritom kombiniramo skandinavske dizajnerske vrijednosti s međunarodnom izradom i modernim e-commerce rješenjima. Naš tim svakodnevno radi na unapređenju naših usluga, proširenju ponude i inspiriranju kupaca u njihovim odlukama o uređenju interijera. Posvećeni smo izgradnji dugoročnih odnosa s našim kupcima pružajući visokokvalitetne proizvode, izvrsnu uslugu i transparentno, pouzdano i dosljedno ugodno iskustvo kupnje. U Rugvisti pomažemo našim kupcima stvarati prostore koji su osobni, ugodni i lijepi – po jedan tepih odjednom.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +38 58 0079 1183
- info@rugvista.com
- rugvista.hr
4.7
Excellent
61 reviews
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My wife is happy, happy, happy!
My wife is happy, happy, happy!
Quality, price and time for deliver.
December 5, 2025
Bought 5 carpets from Rugvista
I have bought 5 different carpets recently from Rugvista and am very happy with all of them.
December 2, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Rugvista
Dear Bozidar,
Thank you very much for taking the time to leave your Trustpilot review and your feedback. We are sorry to hear that your shopping experience with us didn't go the way you expected. It is important to us that your expectations match the rug you receive.
We do our best to ensure that the images online match the actual product as closely as possible and we understand it can be challenging to choose a rug based only on pictures. That’s why we offer a 30-day free return policy. If the rug does not fit the room for any reason, you are welcome get in touch with us and we will help you make the return.
Please do not hesitate to contact our customer service team who can assist you with a free return. We take our customers feedback very seriously and we will take your message along to improve our service.
Thank you again for your feedback and if there’s anything else we can do for you, we’d love to hear about it.
Very beautiful rug with natural…
Very beautiful rug with natural material,excellent quality
November 20, 2025
Looks exactly as advertised
Looks exactly as advertised. Fast delivery. Trusted worthy.
November 19, 2025
Vast selection
Vast selection, seasonal discounts, great value for money. Easy return policy.
September 24, 2025
I’ve got my item on the third working…
I’ve got my item on the third working day. I liked my exipirence
August 14, 2025
I am very satisfied with the choice and…
I am very satisfied with the choice and the purchased products. The Information on the Web is very comprehensive and provides a complete description of the Carpet.
February 9, 2024
Everything perfect
November 8, 2023
Quick and easy
September 1, 2023
excellent in every way
We bought 3 carpets. I loved the whole process. Great selection of rugs and carpets. Easy to use website and easy to purchase. Communication was clear and delivery was easy and super quick. The quality is great, the pictures correspond to the original.... I recommend this company to anyone looking for a rug. Will be back :)
August 29, 2023
The carpet is very beautiful and the…
The carpet is very beautiful and the purchase was easy.
August 1, 2023
Great carpet, great experience!
Great experience with buying on RugVista.hr, everything seems exactly how they wrote on their page. Carpet is beautiful, and the images accurately reflect how the product looks. Delivery was profesionally done and the carpet arrived even before I thought it will.
October 5, 2021
Unprompted review
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