ruhdental.com Reviews 211

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make them feel at ease. Many highlight the exceptional service received, noting the clear explanations, personalized care, and efficient handling of appointments. People frequently mention feeling comfortable and well-cared for throughout their visits, with many expressing high recommendations for the services provided. However, some people were dissatisfied with the service, citing issues with disorganization and a lack of clear communication regarding treatment plans and referrals. A few reviewers also mentioned concerns about patient care and professionalism, specifically regarding procedures being cancelled last minute or concerns about the execution of certain procedures.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their care,... See more

Service

People report positive experiences with service, highlighting the care, sensitivity, and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

I have had 6 composite veneers and I am very pleased with them. I had to make a slightly adjustment on 2 of them which Ruh were brilliant at squeezing me in at their earliest available appointment.... See more

Rated 5 out of 5 stars

Really happy with the services, Amy is so professional and helpful she managed to fit me in around my crazy schedule shes been amazing so far. Such good service from the start to finish so far. So exc... See more

Rated 5 out of 5 stars

I had the pleasure of having my teeth cleaned by Samira, and I can confidently say she is one of the best hygienists I’ve ever encountered. From the moment I sat in the chair, Samira made me feel... See more

Rated 5 out of 5 stars

I recently completed a year-long Invisalign treatment at RÜH Dental, Fleet Street with Dr. Sanj, and I couldn’t be happier with the results! Alongside Invisalign, I also had composite bonding done,... See more


Company details

  1. Dental Clinic

Written by the company

Affordable, expert dentists in London & Manchester for cosmetic, orthodontic and implant dentistry. Book same day appointment using our 24/7 online booking.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The nurse was lovely

The nurse was lovely, kind and engaging. My mouth feels like a new born baby and pure. Thank you and keep up the good work

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Life-changing treatment – I couldn’t recommend Ruh Dental enough
I honestly cannot put into words how grateful I am to Liv and the team at Ruh Dental in Manchester. I recently had 4 porcelain veneers completed, and the experience — and the result — has genuinely changed my life.
For many years my teeth were damaged due to historic trauma, and it affected my confidence far more than I ever realised. Smiling, speaking, even meeting new people came with anxiety. From the very first appointment, Liv treated me with such care, sensitivity and professionalism. I never once felt rushed, judged or dismissed — only listened to and understood.
Liv’s attention to detail is exceptional. She took the time to explain every step, made sure I was completely comfortable, and was absolutely committed to achieving a result that looked natural, balanced and me. The veneers themselves are flawless — they don’t look “done”, they just look like the teeth I should always have had.
What I didn’t expect was the emotional impact. Having my smile restored has given me back my self-esteem and confidence in a way that’s genuinely profound. I smile freely now, without thinking, and that alone is priceless.
If you are second-guessing, nervous, or unsure — please don’t hesitate. You will be in the safest, kindest hands at Ruh Dental. This is not just cosmetic dentistry, it’s life-changing care delivered with compassion and incredible skill.
Thank you, Liv, and thank you Ruh Dental. I will be forever grateful.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with Dr…

I had an excellent experience with Dr Arshad and the team. The composite bonding carried out by Dr Arshad was outstanding, meticulous,natural looking, and completed with great care and precision. I couldn't be happier with the results. A special mention to Amy, the treatment coordinator, who has been fantastic throughout the entire process. She was supportive and always made sure I understood each step. Her communication and friendliness made the whole experience smooth and stress free. Highly recommend this practice for anyone looking for high quality dental care and exceptional patient support.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I met Josh today for a consultation

I met Josh today for a consultation - found him really informative and friendly ! He made me feel at ease immediately...
I can see he is passionate about what he does and that gives me the confidence to go ahead with Josh for an improved smile !

November 12, 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service

My treatment included Invisalign and composite bonding.My smile looks much better however for this amount of investment I would expect 100% satisfaction and exceptional customer service unfortunately it was a bumpy experience.Many appointments were delayed and then rushed or not attended by the doctor at all, poor communication which led to delays with my retainers and left me with wearing the same for 6 weeks.
I discussed my composite bonding in detail with the doctor however after I noticed the symmetry wasn’t on point and have visible discolouration on front tooth.I flagged that on my review but this haven’t been corrected ,explained by the doctor that I wanted more natural look.
Unfortunately would not recommend this practice and wouldn’t use for future.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Giving me back my smile

I made my first visit on the 18th/10/2025 to be honest Dr Josh was amazing in explaining the treatment process and how long it may take to fix the problem. I didn't star my treatment yet, but I trust Dr Josh and I'm confident under his care. I can't wait to start the work. Thank you Dr Josh
Nadjia

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Ruh Dental Hell

After over two years of Invisalign treatment and a significant financial investment, the nightmare at Ruh Dental (Notting Hill) is finally over.

On the day of my scheduled composite bonding appointment — the final stage of my treatment — Dr. Sonnie cancelled the procedure while I was already in the clinic, despite months of planning, prior confirmation of its importance and having me sign a bonding agreement. He explained that composite bonding was a “work of art” and said he would no longer perform it, claiming he would complete my Invisalign treatment without it, regardless of my wishes.

However, just two weeks earlier, he had carried out a gingivectomy without anesthesia, even though I had explicitly requested it. The procedure was done instead of a frenectomy that other orthodontists had recommended, with his justification that the gum would later be supported by the composite bonding — the same composite bonding he then refused to perform. When I questioned this, I was told the treatment was “cosmetic” and optional, despite having already paid for it. I later secured a refund, but the experience raised serious concerns about patient care, professionalism, and consent.

What followed was a year-long cycle of poor communication and deflection. Appointments were repeatedly rescheduled, aligner orders were delayed, and there was never a clear completion date. I was left wearing the same trays for months at a time. Each time I asked for updates, I received conflicting responses. My formal complaints were handled internally by their practice manager, creating an obvious conflict of interest. Even appeals to the co-founder, Dr Rizwan Mahmood and CEO, Dr Zayba Sheikh went unanswered.

Eventually, I sought a second opinion from another clinic, Cosmetic Dental Gallery, who had to contact Ruh Dental directly to facilitate the handover. They completed my treatment in under six months and correctly advised that a crown, not composite bonding was the appropriate solution for one of the teeth originally planned.

Ruh Dental’s handling of my case showed a lack of transparency, professionalism, and accountability. I would not recommend this clinic — patients deserve clarity, respect, and genuine care, not confusion, delays and silence once payment is secured.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

My visit was magical

I do not like going to the dentist , had an emergency and Dr Josh made me comfortable and made my visit the easiest and painless on I have ever had . Will be back again also pain free tonight and for the week end so thank you so much Dr Josh . Beatrice (Harrods ) x

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I had a consultation just yesterday…

I had a consultation just yesterday which was a very positive experience. I was out at ease straight away by Amy the dental coordinator. The dentist I saw was very professional and knowledgeable. I felt very comfortable with him.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

I had initial my consultation with the…

I had initial my consultation with the team and I was very impressed. Everyone was very professional and knowledgable. Everything was explained clearly and there was no pressure from the team to go ahead with the treatment. Great experience from the moment of booking!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I started Invisalign at Ruh Dental last…

I started Invisalign at Ruh Dental last year, and I honestly couldn’t be happier with my experience. My teeth were in a really bad way. I had a crossbite and lots of gaps but Dr Riz created a treatment plan that completely transformed my smile in just 8 months. I’m amazed at how quickly he fixed the issues that had bothered me for years.

After Invisalign, I had composite bonding done by Dr Amit. He has been so informative and genuinely kind throughout the process. My teeth now look amazing, and I finally feel confident smiling and speaking without hesitation. I used to avoid showing my teeth, but now I can’t stop smiling! My sister was so impressed that she’s planning her own treatment after seeing my results.

The whole team at Ruh Dental has been wonderful. Amy, the treatment coordinator, is always available to answer questions and makes everything so easy and stress-free. I also had a hygiene clean with Alisha, who was absolutely lovely. Everyone in the clinic is friendly, welcoming, and professional, which really makes you feel comfortable.

I spent years researching before deciding where to have my treatment, and choosing Ruh Dental was the best decision I could have made. The results are worth every penny, and I wouldn’t go anywhere else for cosmetic treatment. I’ve already recommended Ruh Dental to all my family and friends, and I couldn’t fault them on anything.

If you’re thinking about going, I promise you’ll be in the best hands!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’m currently on an Invisalign plan…

I’m currently on an Invisalign plan with Dr. Sonnie and his team, and the experience has been seamless. Every adjustment I’ve needed has been handled with care, making the process smooth and stress-free. I trust them completely and would recommend their service to anyone considering Invisalign

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I have had 6 composite veneers and I am…

I have had 6 composite veneers and I am very pleased with them. I had to make a slightly adjustment on 2 of them which Ruh were brilliant at squeezing me in at their earliest available appointment.
Richard (Fleet Street) was excellent throughout my journey, from the very first consultation to the very end - top lad!
The girls in the reception were always super polite and helpful.
Well done FLEET STREET Team!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience with Samira!

I had the pleasure of having my teeth cleaned by Samira, and I can confidently say she is one of the best hygienists I’ve ever encountered. From the moment I sat in the chair, Samira made me feel completely at ease. She took the time to explain every step of the cleaning process, which really helped me understand what was happening and made the experience feel much more personal and reassuring.

Her attention to detail was outstanding, and she was incredibly gentle yet thorough. I genuinely felt cared for throughout the entire appointment. Samira’s professionalism, warmth, and dedication to patient comfort truly set her apart. If you're looking for someone who combines skill with compassion, Samira is the one to see!

Highly recommended — thank you, Samira, for taking such great care of me!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed a year-long…

I recently completed a year-long Invisalign treatment at RÜH Dental, Fleet Street with Dr. Sanj, and I couldn’t be happier with the results! Alongside Invisalign, I also had composite bonding done, and the results have been fantastic. Dr. Sanj and the entire staff at RÜH Dental are incredibly friendly and polite, making each visit a pleasant experience. The level of care and professionalism they provided was outstanding. I highly recommend RÜH Dental to anyone looking for top-notch dental care. Thank you to Dr. Sanj and the whole team for the amazing service!

I miss them already ☺️

July 21, 2025
Unprompted review

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