runautoparts.com.au Reviews 

124
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, reasonable prices, and high quality of the automotive replacement parts received for various vehicle models. People also appreciate the helpful support team and the ability to easily verify vehicle compatibility to ensure proper fit before purchasing online. Buyers often mention that packages arrive promptly and that the components match the original descriptions perfectly. Some reviewers were not happy with occasionally receiving incorrect items despite providing vehicle details during the checkout process. A few consumers also encountered slow responses when attempting to process returns or resolve order issues.

What people talk about most

Product

People report positive experiences with product, noting that items arrive promptly, fit perfectly, and are... See more

Delivery service

Consumers find delivery service to be extremely positive, consistently reporting prompt and fast shipping... See more

Price

Reviewers highlight positive aspects of price, expressing strong satisfaction with the affordable costs and... See more

Service

Customers consistently note positive experiences with service, highlighting excellent overall support and... See more

Order

Users describe positive interactions with order, noting that the website is easy to navigate and purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying from Run Auto Parts for some time now and have never been disappointed. Their website is easy to use as is the checkout. I've always had fast postage, with no issues whatsoever. I... See more

Rated 5 out of 5 stars

Parts arrived as ordered. Good communication when I raised a question about the processing time. Have bought a number of times before and will continue.

Rated 5 out of 5 stars

RUN Auto Parts, provided me the opportunity to confirm the correct part for my Mercedes car to make sure the part suited my particular engine. Also asking for the VIN No - Just to make sure !! De... See more

Rated 5 out of 5 stars

Had the exact part number I was looking for to replace my ute canopy gas struts. Ordered 19/08 and received it 31/08. They fitted perfectly.


4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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No recent history of asking for reviews

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4.7

All reviews

(124)

90 reviews in the last 12 months

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Rated 4 out of 5 stars

Mistakes happen

Despite supplying the VIN for my car, the parts supplied were wrong which was obviously disappointing. However, the sales staff quickly rectified the problem and the correct parts were quickly dispatched, and the incorrect ones returned. I would have no hesitation in buying from Run Auto Parts in the future.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mann Fuel filter and Bosch fuel…

Mann Fuel filter and Bosch fuel pressure sensor. Both OEM parts were identical to the originals they replaced on a 2013 Volvo XC90.
Car is running silky smooth with improved power and fuel economy. What's not to love!

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

The Team are unprofessional I have…

The Team are unprofessional I have already lodged a complaint with Fair Trading regarding this matter and dispute with my bank. Which I would like to add Christine from the Run Auto Parts clearly cant read emails there is a HUGE LACK OF COMMUNICATION AND UNDERSTANDING..!!!!!!!! She only knows how to escalate a situation instead of de-escalating the situation. She is is infuriating to deal with she shouldn't be in customer service if she can assist. ESPECIALLY when I addressed the issue immediately when I received the product. And there is no excuse for the delayed response !!!!!! They don't even have a contact number and they are delayed with the email responses absolutely appalling..!! For customers looking to purchase please be aware even providing your VIN number its not a guarantee it will fit and the process of return is difficult. Im still on the prepaid postage label / QR code which Christine never provided delaying my refund to be issued for this incorrect and faulty product!!!!!!!!!!!!!!!! Explained everything to her multiple times she kept going back forth and continues to disregard what ive requested for the return to be completed. Showed post office the email from Christine they mentioned there is no pre-paid billing postage I would have to pay for it. All I have to say what an incompetent business!!!

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

Online shopping

There website should tell you available stock before purchase. Customer service was great with compensation for delivery times not met. The parts ordered were correct. Will use these guys again.

October 28, 2025
Unprompted review

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