Rùn Dog Food Reviews 226

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its high quality and the positive impact it has on their pets, including improved digestion and overall well-being. Many appreciate the excellent service and the prompt delivery of their orders. However, some customers mentioned that their dogs occasionally became picky with certain flavors over time, or that the food could become increasingly crumbly, leading to some waste.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers reporting that their dogs love the... See more

Quality

Users describe positive interactions with quality. Many customers report that their dogs thrive on the food,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention excellent service... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the speedy deliveries and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Labdradoodle has a sensitive stomach. However, he wolfs down this food and then looks at you as if to suggest that you hadn’t fed him… The 15kg bag lasts around 5-6 weeks, and there are a couple... See more

Rated 5 out of 5 stars

We've been on this food a while now and our dog loves it. We can just take some out of his daily feed allowance to use as treats/rewards on walks and at training which has also saved us loads of money... See more

Rated 5 out of 5 stars

Fabulous service. Quick turnaround from ordering to receiving my order. Fantastic sized training treats. It’s a god send for tiny sized treats as I’m using lots. As my dog is training through her assi... See more

Rated 5 out of 5 stars

Amazing customer service! Quick to arrive. Doggy nutritionists to assist you get the right amount of food for your doggos! We’ve got two busy collies and the working dog food has been amazing for them... See more


Company details

  1. Pet Store

Written by the company

We make delicious and scientifically designed Cold Pressed dog and puppy food. Manufactured in the UK, using the yummiest ingredients we can source. We pack our food and treats in 100% recyclable or compostable materials wherever possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Revolutionary

I can’t thank Lucy enough for her knowledge, enthusiasm, guidance and patience helping get Ada on the right food.
Rùn was the first food Ada showed any interest in and showed a marked improvement condition wise when she started. After a few months of having the chicken puppy food I realised she still wasn’t quite where she should be and had a chat with Lucy who suggested trying her on a chicken free food (we’ve gone for mixed sea fish) and it’s been revolutionary. Ada adores it and the simple switch has made a huge difference to her digestion in general.

A huge thank you to everyone at Rùn for running such a thoughtful, helpful and environmentally friendly business that delivers nothing but the best for our pups 🥰

September 27, 2023
Rated 5 out of 5 stars

Best decision we’ve made moving over to Run’s cold pressed food.

We have been struggling for months with our cocker spaniels food, he’s a fussy eater to say the least. We haven’t been jumping over from one food to the next, but waited and did our research on a few suppliers that caught our attention. We were also weighing up the option of cold pressed and raw, but I can honestly say that we’ve made the best and right decision going with Run Dog’s puppy food! Not only does our little man get excited over meal times again, but his stool and the shine in his coat is something else! We are also able to use his cold pressed food for training, something we’ve not been able to do with his kibble.

We originally ordered a small bag to trial, 7 days in and we’ve ordered the next size up!

Delivery was also efficient and timely.

Highly recommend!

September 26, 2023
Rated 5 out of 5 stars

Very Impressive Offer

Very prompt delivery, with updates and expected times. Love the sustainable all paper packaging. Wholesome ingredients. Was nice to meet owner at the Game fair. Easy to use website. Reward scheme allowing discounts. Small independent company. Highly recommend.

September 25, 2023
Rated 2 out of 5 stars

Sadly made my dog vomit.

Sadly made my dog vomit.

I tried both the fish and the chicken, she refused to eat the fish even though I know she enjoys tuna and haddock. She liked the chicken but kept throwing it up.
I introduced it very slowly even though she's on Wolfworthy which is also a cold pressed dry raw which she loves but wanted another variety for taste and to keep her interested...I wouldn't want the same meal twice a day every day and I know dogs enjoy variety too.
I so wanted her to like Run but it wasn't to be.

September 4, 2023
Rùn Dog Food logo

Reply from Rùn Dog Food

Hi Matilda,

I'm so sorry to hear that your dog didn't get on well with our food. While it is very rare for dogs to vomit after eating cold pressed, this can happen if the food is introduced too quickly for them.

We always recommend introducing over 10-14 days and starting with just one or two pieces of cold pressed, used as treats. Very occasionally, dogs need an even more gradual introduction, when they've been used to eating a differently processed diet. As her current diet is a dry extruded food, this transition may have been a touch too much for her tummy.

Our own senior Labrador has a very delicate tummy, and took several weeks to switch over to cold pressed when we were preparing to launch Rùn. He was 8 years old at the time and had been eating one type of extruded food his whole life. In comparison, his Spaniel brother who was aged 7 at the time, switched very easily over a few days.

I hope that your girl has found a yummy new food that her tummy is very happy with!

Rated 5 out of 5 stars

Lovely food

Lovely food, smells great and the dog adores it. Bought the trial set with licki mat and treats, great way to try Run. Will order again.

August 29, 2023
Rated 5 out of 5 stars

Firmer stools and no more gurgling tummy.

We have been feeding our 4 year old Weimaraner the chicken and sweet potato food for about 3 months now and it has made a huge difference to our dog's gut issues. Often his stools were very soft and runny and very difficult to pick up. His tummy used to gurgle quite a lot too, which I am sure wasn't a nice feeling for him. After gradually switching to this food, taking the Run Dog's expert advice how to do this correctly, his stools are now as they should be, firm but not too firm, and also he is now pooping up to 3 times a day which can only be a good thing for his gut. No more gurgling tummy!
He is happy and still full of energy and it's good to know he is getting all the nutrients he needs to be healthy.

September 10, 2023
Rated 5 out of 5 stars

Fantastic starter pack!

The starter pack is such a fantastic idea - a good price and gives you (your dog) a really good taster of the food and whether they’ll enjoy it. Mine has loved everything. We’re still working on the Licky Mat but that will come with time. She’s loving the food, mixed with some water and her normal raw food. This will be a huge advantage when we go away anywhere as she can use the freeze dried food happily. She also loves the peanut butter treats - We’ll definitely be buying more 😊

August 5, 2023
Rated 5 out of 5 stars

Great food

Open and honest about their food, quick & efficient delivery, easy subscription service, all recycling packaging, lots of different options for flavours, for both working & pet dogs. UK made, would highly recommend! My dogs would too🐾

July 31, 2023
Rated 5 out of 5 stars

Great dog food

Great dog food
Good service
Just whish I could afford to give it to all my dogs
At the moment I mix half and half
My dogs love the taste.

July 9, 2023
Rated 5 out of 5 stars

Great ingredients and the dogs love it!

Received excellent customer service from the guys at Run in advance of ordering, as I wanted to check out a few things.
Really happy with the ingredients and since the first bag of food has arrived my dogs have thoroughly enjoyed it so we will definitely be ordering more.

June 11, 2023
Rated 5 out of 5 stars

Great customer service

We haven’t tried it yet, we are waiting for our samples to come but I just want to say how great the customer service was !
I was in a right pickle trying to figure out what food to change my dogs over to after some issues with the current brand I’m feeding. After a quick call we spoke through what food would suit my dogs best. So knowledgable and helpful 😌

I’m really excited to try them on this after hearing such great things. I will be sure to update my review the dogs have tried it !

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, unfortunately my delivery driver decided to deliver to another address and DPD were very unhelpful, however Lucy responded very quickly and was able to send me an image of where they had delivered and I went and collected the delivery.

Transition my 13 month old over seven days which was fine for her and she absolutely loves the food. I love how versatile it is, especially in this heat adding a tonne of water to it helps me know my dog is staying hydrated but also means it's great for freezing in Topples or on a lickimat, but equally as easy to take out on walks and use for training.

May 1, 2023

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