By the time you go bouldering with Magdust Chalk for the first time, you will notice that there are huge differences when it comes to chalk. I don't want to use any other chalk anymore. The bould... See more
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Gamle Ringeriksvei 40, 1357, Bekkestua, Norway
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Ive had a Tshirt and Chalk Bucket from Rungne, and both are great quality and well-crafted.
Shipping was fast, the TShirt packaging was recyclable (although the chalk bucket wasnt - Id like to see the plastic gone from that), and both pieces seem very durable.
My TShirt (Church of Dynology) is a size bigger than my usual, and fits great - Id recommend double checking before ordering - and is quite heavy. I like a heavy tshirt, but another thing to be aware of!
Overall, I had a great experience and am really happy with both product. Ive put both through hell and many a tough sessions and they both look good as new, minus the chalk.
Worth the price, if you are looking for quality gear and great, well thought-out, designs!
I purchased a shirt from Rungne that turned out to have a manufacturing defect. When I contacted customer support, I was informed that this was already a known issue. However, no information had ever been sent to affected customers, meaning I had to discover the defect myself and initiate the complaint process.
Rungne agreed to replace the faulty shirt, but the replacement took an unreasonably long time to process. Throughout the waiting period, I received no proactive updates and only got information when I repeatedly contacted support myself.
When the replacement was finally shipped, Rungne made another mistake by sending it as DDU instead of DDP. As a result, UPS demanded import duties upon delivery for what was supposed to be a free warranty replacement of a defective product.
I then spent several days waiting for instructions from Rungne while UPS repeatedly attempted delivery and requested payment of the import charges. Eventually, Rungne instructed me to pay the fees myself and explicitly promised to reimburse the full amount once I provided the receipt.
"We’ve checked this with our shipping setup, and it looks like this shipment was unfortunately sent as DDU instead of DDP, which is why UPS is requesting import duties on delivery.
Could you please go ahead and pay the fee so the parcel can be released? Once you’ve done that, just send us a copy of the receipt and we’ll make sure to refund the full customs amount for you."
It has now been 26 days since I submitted the receipt and invoice, and I still have not received my refund. During this period, I have repeatedly had to follow up just to get updates. Most recently, I was offered store credit instead of the cash reimbursement that I had already been promised.
Mistakes can happen, but this entire experience has been characterized by poor communication, excessive delays, shipping errors, and a failure to return money that Rungne explicitly committed to refunding.
I am still in the middle of trying to get this sorted out...
Based on this experience, I cannot recommend Rungne.
I have only purchased climbing chalk, but the product is far superior to anything else on the market right now.
Customer service is second to none and always lots of promo discount codes available from them and their affiliated partners
From the quality of their products - chalk and clothing to the care they take with their customers when something is wrong ( The customer care service is top notch and just plain friendly ). It always is a pleasure for me to buy something from them because it is a good experience.
best chalk on the market by a long shot and when buying bulk the price is better than most options you can find on store shelves
I really like what Rúngne is doing for the climbing community.
For me, their strongest products are definitely the chalk and the Boulder Balm: great grip, good consistency and products that actually feel made for climbers.
The website is very well designed in my opinion, the shipping took a bit roughly 4 days but the quality of their products is very worth it.
Great quality items, reasonable pricing and helpful customer service. Definitely recommend.

Reply from Rungne
The whole experience of buying stuff from this website was great. From placing an order to actually getting what I ordered on time in a great modern and ecologically packed box without any issues like mechanical damage. The products by Rungne are of great quality, modern look and visible care for the community of climbing.
I recommend this e-shop as I am sure no one will be dissapointed for buying their stuff!

Reply from Rungne
By far the best place to buy chalk, I've been using magdust/superdry Chalk for a while now and I won't go back to standard store brought ones.
It drys out your hands and the chalk actually stays on your hands.
I pair Magdust and superdry to curate a maximum blend which really feels good, and honestly I feel my hand skin is a lot more healthy after using for time..

Reply from Rungne
Got the highballer original pants and they are absolutely amazing, so good looking and comfy. And I always use the magdust chalk from now on!

Reply from Rungne
Customer Service has been great! They took the time to answer all of my questions. The few products that I have ordered, I love, the fabric, the construction, quality of the products. They were also very prompt with answering email.
I hope :-) you bring back the sweatshirts and if you make the sloper T in more colors would love that!
I am new to Magnus Mitdbo YouTube channel and see these great products he is wearing from Rungne! Just can't seem to find any of them (I know some are very old)

Reply from Rungne
High quality products, great chalk, and good customer service. Highly recommended.

Reply from Rungne
I ordered a couple shirts from Rungne and love the designs, the quality is excellent and their service is top tier. The more you order the more rewards and coupons they send you, I've already ordered a couple more shirts and some pants.
Shipped quickly and arrived on time. High quality materials. Love what they’re doing.
I've ordered numerous times from Rungne; shirts, chalk, pants, you name it. Every item was of very good quality and came neatly packaged.
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