Runners Sliding Systems Reviews 108

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a delivery problem which Runners sorted out very quickly. I would add it was not there problem but they helped anyway. Also extremely impressed with the Invisible door, not the easiest thing to a... See more

Rated 5 out of 5 stars

I had a bathroom door that slides into a wall pocket and one of the rollers had split, so the door was very noisy and would jam. I found the replacement at Runners, (different type to that originally... See more

Company replied

Rated 5 out of 5 stars

Very happy with the support from Runners. The door slide system they supplied was good quality and works very well. Also, the packaging had got damaged in transit resulting in some of the parts being... See more

Rated 5 out of 5 stars

We recently purchased a sliding door system for some cabinetry we manufactured. Sliding door systems are my pet hate as they're normally either over complicated, poor quality or over priced. This wa... See more

Company replied

Company details

  1. Door Supplier
  2. Construction Material Wholesaler

Written by the company

Runners is a forward thinking, dynamic company based in the heart of England. We have progressively developed a range of sliding door systems, unparalleled for their durability, versatility and simplicity. Uv, easy to install and offer the best value for money. We recognise that customer service is of utmost importance in today’s busy commercial market. To this end Runners has an ongoing programme of continual improvement based on customer feedback. We carry large stocks to enable us to rapidly respond to customer needs. For special requirements and advice our in-house design team is available to help. Whatever your application there’s a Runners system that provides the solution.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Job done …

Brilliant just the job to replace old runners on sliding doors works perfect again like new

July 19, 2025
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Thank you for your review Jean.

Regards,
The Runners Team

Rated 5 out of 5 stars

Great product and service

Found exactly what we needed on the website and at a reasonable price point compared to other similar systems. Shipped extremely quickly. The FurnFold runners are working great!

July 2, 2025
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Thank you Helen for your review. It's great to hear that you found everything you needed and that our products fit to your requirements.

Rated 2 out of 5 stars

runners have no adjustment so very…

runners have no adjustment so very difficult to use on existing furniture

May 23, 2025
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Reply from Runners Sliding Systems

Dear Ian,

Many thanks for your review. My colleagues and I will be looking into your issue and will be in contact with yourself straightaway.

Regards
The Runners Team

Rated 5 out of 5 stars

I order a brochure from you to see your…

Update on my review, company great customer service always retun calls and emails. Thank you 👍

March 29, 2025
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Hi Martin,

Great to hear the catalogue arrived. Many thanks for your review.

The Runners Team

Rated 5 out of 5 stars

Best service around

As I found once before, the service is second to none, the prices are keen, and the delivery is very rapid.
I would be very reluctant to go elsewhere.

March 24, 2025
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Hi Tom,

Many thanks for your review. It's good to hear of your experience.

Regards,
The Runners Team

Rated 5 out of 5 stars

Pleasure to deal with.

Ordered door runners which were slightly out dimensionally (My fault) Contacted Chris at Door Runners and was sorted in no time. A pleasure to deal with.

March 5, 2025
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Reply from Runners Sliding Systems

Hi Rhyal,

Many thanks for your review.

Regards,
The Runners Team

Rated 5 out of 5 stars

Had a look on line at the web site and…

Had a look on line at the web site and ordered a runner for what I wanted. I decided to add to that order by phoning the office. I was in touch by a very helpful young man who talked me through the new order and managed to combine old order with new saving me some money.That is always helpful.So Yes a good experience all round.

February 9, 2025
Rated 5 out of 5 stars

Delivered very quickly & was a very hi…

Delivered very quickly & was a very hi quality item. You need to use YouTube for better instructions tho.

January 12, 2025
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Reply from Runners Sliding Systems

Hi Jason,

Many thanks for your review. Please note that we will look into the fitting instructions and see if there is anything we can do to improve on this.

Regards,
The Runners Team

Rated 5 out of 5 stars

Replacement sliding door gear

I had a bathroom door that slides into a wall pocket and one of the rollers had split, so the door was very noisy and would jam. I found the replacement at Runners, (different type to that originally fitted). Very easy to fit and adjust, well made, and above all delivered within 24 hours. The door glides almost silently now👍

January 5, 2025
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Thank you Neil, great to hear everything fitted and adjusted to your requirements. Many thanks for your review.

Regards,
The Runners Team

Rated 1 out of 5 stars

I purchased a barn door runner with…

I purchased a 2m barn door runner with fittings. I expected a single 2m bar as I was paying a premium. but it came in 2 pieces. Instructions were poor and the wall plugs useless. Spent and extra £15 on suitable fittings then looked up the manufacturer on amazon and the same set is £100 less. very disappointed.

December 2, 2024
Unprompted review
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Many thanks for your review Jon. Please note that our team will be looking into your review today and will get back to you asap with a reply.

Regards,
The Runners Team

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