Runner's Sports Reviews 329

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the shoes as excellent. Many people are very satisfied with the efficient and prompt delivery service, noting that items arrive quickly and in good condition. The customer service team is frequently described as helpful, professional, and responsive, with many consumers appreciating their support and assistance with various inquiries and processes like returns. However, some customers experienced issues with their orders, including products not being available after purchase or receiving incorrect sizes. A few other people also felt that the customer service was a bit slow in responding to queries or that they did not receive email notifications regarding shipping and delivery.

What people talk about most

Product

Users describe positive interactions with product, highlighting good quality and satisfaction with purchases,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast and prompt... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the quick delivery, with some... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent and professional support... See more

Based on these reviews

Rated 4 out of 5 stars

Ease of use of the app. Hoka Clifton 9’s have a narrow and wide version but it doesnt specify on their website but luckily i got the wide version which is what I wanted. I assume its because i sent th... See more

Rated 4 out of 5 stars

They assist very well and attended. I just give 4 star only because they did not update me that my order is not available.but the time i call the costumer service he assist me verywell.

Rated 4 out of 5 stars

The product procurement & delivery experience was smooth. However, I got no email informing me that the product was shipped (or even after it was delivered), which was a disappointment. Luckily, I... See more

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4.1

Great

TrustScore 4 out of 5

329 reviews

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Replied to 63% of negative reviews

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Rated 5 out of 5 stars

Service means This....

I made an online purchase for a running shoe. But the size went wrong. After returning my claim i was not entertained because I dint returned with the box. (I still don't remember where did I disposed that box due to to the excitement). But after explaining my situation as a runner that I Currently I am running with my slippers the executive sympathetic on me somehow managed to get me a voucher so that I can once again buy the correct size. Thanks a lot Runners. For your superb product and the tremendous staff you have. Thank you

May 30, 2023
Rated 4 out of 5 stars

Thumbs Up Runners.ae great guys.

The Runners.ae team represents among the highest levels of customer service I have experienced.. I really appreciate all the efforts Mr.Ishaq made to resolve my signing-in ordering issues. And after that second time CS cancelled my order upon my request in five minutes. Amazing very friendly and very professional. I would have given them a 5 star rating the only draw back or lacking part was or is their shipping partner which actually takes two days extra to deliver. Overall thumbs up Runners.ae.

April 26, 2023
Rated 3 out of 5 stars

every good except communication

customer service do not reply to my inquiry about my order status up until 6 days after when they fulfill their part of giving to the service courier, then took 5 days deliver to oman. all in all 11 days that suppose to be 9 days base on their website. i got free delivery upon check out, no added charge when i got the parcel. guaranteed legit, authetic and safe for online shopping.

March 26, 2023
Rated 4 out of 5 stars

A Purchasing Experienced with Runner's AE.

Upon Ordering with Items, on my choices, it didn't take to time until it was delivered and received, The process of procurement is systematic, one point to emphasize. even the packaging, satisfactory. Delivery on - time. So, in extent, this is recommended to other customers. It will not let you down.

March 31, 2023

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