rushIMPRINT Reviews 

407
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fun party favor for our Gamecock Grads. Rally towels have been an important part of their 4 years at University of South Carolina. Everyone will be rallying at the grad party and graduation. Spurs UP!... See more

Rated 5 out of 5 stars

Wow! Absolutely impressive! We ordered specialty bags, were quoted a very resonable price, with our logo and shipping was expected right before our event. Well....we got it so incredibly early and cou... See more

Company replied

Rated 5 out of 5 stars

Easy ordering process. I love that we had the same liaison from the ordering process, artwork approval to shipping! Your chat option even directly connects to the same person! Questions were answered... See more

Company replied

Rated 5 out of 5 stars

The team at rushIMPRINT moved lightning quick with processing my orders and was super friendly. I was astounded with how quickly we got our proofs back, even after having to make some minor changes... See more

Company replied

Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. Promotional Item Store

About rushIMPRINT

Written by the company

Promotional Products & Merchandise for Your Business

As a leading supplier in branded merchandise, rushIMPRINT is ready to fulfill your every order, and fast! We offer thousands of custom embroidered and imprinted products, including everything from insulated bottles and plastic cups to notebooks and even foam fingers . Soon you’ll have all the promotional products you need to keep clients and customers clad in your business logo.

Whatever your company may be, you’re going to need to find new customers while making sure that your old customers keep coming back. Luckily, that’s where rushIMPRINT can help. Sending branded corporate gifts to clients and handing out small promotional items at a convention are two sides of the same coin when growing your business. Plus, compared to other forms of marketing, promotional products provide a more affordable way to reach a broad audience. Branded pens, keychains, and other logo items can leave a long-lasting impression for a fraction of the cost of a billboard or TV commercial.

However, even if you aren’t a business owner, you can still order our custom merchandise for other occasions. Personalized gifts themed for weddings, graduations, and birthday parties are great handouts that your guests will cherish for years. Alternatively, creating promotional merchandise for rallies and protests is a great way to bring people together to support a political cause or candidate. You can also create custom products for educational purposes, cultural events, professional networking, and so much more. So, why wait? rushIMPRINT it!

The rushIMPRINT Guarantees

Price-Match Guarantee

Our competitor's price is our price! All you have to do is send us our competitor's quote or URL, and we will match their price for the same custom promotional product.

Satisfaction Guarantee

The customized products you order will be delivered exactly as you approved it. If this is not the case, you can return your order and get a full refund or money credited on your account.

Free Artwork Guarantee

We're not joking... all artwork is free! We feel you shouldn't have to pay for the artwork you need on your custom merchandise, and you can rest assured you'll receive a professional end result on your customized products thanks to our team of graphic designers.

Privacy Guarantee

We will never sell or rent your personal information to anyone. Having your trust is extremely important to us and we promise never to breach this.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

407 reviews

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4.6

All reviews

(407)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick Turnaround!

We needed a rush order and they were easy to reach, friendly and quick! Will definitely use them again and refer to friends.

July 21, 2022
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Working with rushImprint was great

Working with rushImprint was great. Danielle was awesome. She made sure my changes was implemented. My stadium cups are beautiful. I would definitely buy from them again!

July 1, 2022
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Reply from rushIMPRINT

Hello Gigi! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

you guys live up to your name of rush

you guys live up to your name of rush! service was great and I got it in a timely fashion!

June 29, 2022
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Very happy so far...haven't received…

Very happy so far...haven't received order yet, but have ordered from this company before and was very satisfied. The ordering process was easy and I had questions and Danielle was more than willing to help.

June 8, 2022
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Reply from rushIMPRINT

Hello Cheryl! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Product Received

As usual, rushIMPRINT was very responsive to my needs. Plus, they kept me informed almost daily on the status of my order. There was a short delay because of lack of supplies, but I was immediately informed of the problem.
I have received my order and have already begun distributing the pens that I ordered.

I first dealt with rushIMPRINT about seven years ago and each time I've ordered from them, I have received a quality product.
Keep up the great work.

June 1, 2022
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Reply from rushIMPRINT

Hello Lynn! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Had some last-minute things that I…

Had some last-minute things that I needed printed before an event. Was very happy with how quickly we received everything. Easy to work with.

May 31, 2022
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Reply from rushIMPRINT

Hello Michelle! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

I got in touch with Danielle via the…

I got in touch with Danielle via the website chatbot and she immediately helped me figure out options for our rush order. She was super quick (and nice!) in her communications and product approvals. The extra fee for rush order was very reasonable and we got everything a lot quicker than we anticipated. The products look great and we're very happy with the quality. 5 stars all around.

As a general feedback, it would be even better if we could mock up the products directly on the site but it wasn't really an issue as Danielle handled everything very quickly.

Will definitely work with you guys again. Thank you.

May 10, 2022
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Reply from rushIMPRINT

Hello Christine! Thanks so much for taking the time to write your review. We really appreciate your feedback! We are working on the virtual proof process on the site and should have that next month! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

The product is terrific

The product is terrific. If they could be done a little faster, that would be great, but overall, very easy to use the website, I got exactly what I ordered and I am extremely happy with it. I would highly recommend this company to everyone.

April 14, 2022
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Reply from rushIMPRINT

Hello Helen! Thanks so much for taking the time to write your review. We really appreciate your feedback! We are hoping rushes will resume in full soon! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Danielle was a great help

Danielle was a great help, we got the order of 250 bottle really quickly and the logo looked great

April 13, 2022
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 3 out of 5 stars

I had coasters made and they put the…

I had coasters made and they put the logo in a square and not cover the entire coaster. This made no sense to me at all. Then l emailed twice and got no response

April 9, 2022
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Reply from rushIMPRINT

Hi Monique I apologize you had an issue with the coasters and a response. I did some research and the order placed with us was for rally towels I apologize I do not see an order for coasters or any emails in regards to this, please feel free to reach out to us if there is something we can help you with in regards to the towels. Thank you
Kari ~ rushIMPRINT

Rated 4 out of 5 stars

Fast & Intuitive Ordering

I am rating this a 4 only because I have not received my order yet. Everything so far has been great!

March 10, 2022
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Reply from rushIMPRINT

I do apologize this was sent so quickly before the product was received thank you for letting us know.
Kari ~ rushIMPRINT

Rated 4 out of 5 stars

Print great, color off

The print was great, but the color of the lighter was more orange irl than the website suggested.

March 7, 2022
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Ordering was easy!

Searching for and ordering merchandise was easy. Your Sales Rep, Danielle, was knowledgeable and responded quickly.

January 25, 2022
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Reply from rushIMPRINT

Hello Jennifer! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 4 out of 5 stars

Personal service still exists!

Kari was great, very communicative and is like the glue that holds everything together. It's unfortunate that the shipment did not go out on time but Kari did everything in her power to accommodate. I would definitely order from rushImprint again and highly recommend it to others.

January 17, 2022
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Reply from rushIMPRINT

Hello Nancy! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 1 out of 5 stars

Out of Stock - Charged Credit Card Anyways

I ordered some promotional mugs on the website. Not only was my credit card charged before I approved a proof, but they didn't have the mugs in stock. I was then contacted by customer service to see what I wanted to do about the order. I was extremely busy and was going to look at what they had in stock as soon as I got around to it, but the customer service rep emailed me again trying to rush my decision - I cancelled my order and now I have to wait 7 to 10 business days to be refunded for something they didn't have the right to charge me for.

January 14, 2022
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Reply from rushIMPRINT

I am sorry about the issue you had to deal with in our industry online orders are paid for before the proof is sent and yes sometimes there are inventory issues. Again I do apologize for the inconvenience you were caused. Thank you.
Kari ~ rushIMPRINT

Rated 5 out of 5 stars

Danielle Treloar was fantastic (rushIMPRINT)

Danielle Treloar at rushIMPRINT was fantastic. Wish there were more people in the world like her. I’ve been trying to get my design printed for over a month and couldn’t get help go straight answers from anyone— until Danielle. She was so patient with me and helped me gather enough info to be able to make a decision. Very excited to get the first round of my product delivered. If all goes well, I’ll be able to order a bigger order next time around, and, she’ll be the first one I reach out to.

January 9, 2022
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Reply from rushIMPRINT

Hello Virginia! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

These were great

These were great! I gave to my clients for holiday gifts. They were a hit! I was worried they'd be too small, but they are perfect. Shipped in a timely manner too

January 3, 2022
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Reply from rushIMPRINT

Hello Stacy! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Excellent customer service and product

I was super pleased with the customer service and products I received from RushImprint. Thank you for exceeding my expectations when another company completely failed.

December 27, 2021
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Reply from rushIMPRINT

Hello Susan! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 4 out of 5 stars

Simple and affordable

The process was simple easy and the pricing was better than any other company that I could find.

December 24, 2021
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Reply from rushIMPRINT

Hello Lisa! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Last minute Client gifts

I had a late start looking for the perfect client gifts for the holidays. Rush Imprints was able to come to my rescue, so I would have something in time for the holidays.

December 14, 2021
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Reply from rushIMPRINT

Hello Kimberly! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

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