RL Hair Extensions Reviews 

28
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I’m extremely disappointed with my experience with RL Hair Extensions. I spent $700 on what was advertised as “premium Russian tape hair,” and within six weeks the extensions started coming apart f... See more

Rated 4 out of 5 stars

Superb hair quality and is definitely, much thicker, softer and prettier than other hair extensions I’ve tried and I’ve tried a lot! The colours are spot on and I love how the highlights and foils a... See more

Company replied

Rated 1 out of 5 stars

Over-bleached, poor quality hair that you pay top dollar for. Customer service is appalling, they don’t reply to messages and don’t seem to care they have ripped you off. If you want high-quality hair... See more

Rated 5 out of 5 stars

What am incredible array of products, not only do they have so many amazing virgin natural ponytails in blondes and browns, they also offer an incredible service in custom making the extensions to... See more

Company details

  1. Hair Extensions Supplier

Written by the company

At Russian Lux Hair Extensions, we specialise in using pure virgin hair to create all our beautiful custom shades of balayage, ombre and rare colours such as very light cool blondes and super ashy tones. Our speciality is custom making hair extensions to perfectly suit our clients particular hair shades (s) and design specifications. We carefully hand pick our hair, selecting only hair that has never been previously chemically processed and create a range of beautiful colours and styes. You will love the light, natural, and free movement of our hair extensions allowing a softer effect which blends much more seamlessly blends with your own hair, hence the term Russian meaning the hair is of a lighter structure. Russian Lux hair extensions are made with 100% human virgin hair, with a texture that is light and full, and of which have passed our strict quality control standards. Our Premium Luxury Hair Extensions come in a large range of stunning shades and with a soft slight naturally wavy texture this further makes it easier and more natural to blend. The hair we source to make our amazing range of shades have had no previous alteration to the cuticle what-so-ever, meaning your new beautiful hair extensions retain their natural multi-dimensional beauty, something you won't find in standard hair extensions.


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2.6

Poor

TrustScore 2.5 out of 5

28 reviews

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2.6

All reviews

(28)

1 review in the last 12 months

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Rated 5 out of 5 stars

Love this company and love their products!

I have been ordering extensions for quite a few years and installing them in my own hair (tape-ins and clip-ins as they are easy for me) as well as having my hair dresser apply micro-bead and wefts for me.
I have to say I am very impressed with the professionalism of Russian Lux.
They answer all your questions in a timely and thorough manner and nothing seems like too much trouble for them.
The hair is beautifully soft, and the shades are gorgeous, with the option of natural virgin hair cuts or a range of different attachment types in coloured shades. Its really fun having such a wide range.
The hair colours are so pretty and the pretty highlights and foils really makes it blend so well in your own hair.
Previous larger companies I have purchased from, seem to rely a lot on paying people for feedback and paying influences to promote the hair but the actual product was unimpressive to me.
Thank you for concentrating on providing such beautiful hair extensions and wonderful service!

July 31, 2021
Unprompted review
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Reply from RL Hair Extensions

Thank-you Sophie,

We are so happy you love them! Our beautiful customers like you are the reason we love this industry and we understand how important the right hair that really matches your own hair can make the world of difference. Thank-you once again! xxx

Rated 5 out of 5 stars

Absolutely the best!

Absolutely the best, beyond the best!!!
After years of using several types of different hair extensions brands, I started to lose more of my hair as it kept getting knotty after a while and the texture was different no matter what I tried.  I just wanted something natural that actually looked like my own hair which is actually nice and soft and not have to continually buy new hair all the time.
I felt at ease with how much knowledge these people have, and the fact that they really know what they are talking about.
They explain the process of using real natural ponytails, then the stages the hair goes through, like removing all the short hairs (by hand), washing and conditioning the hair and making it into the individual bonding attachments that are done also by hand not by machines like in huge factories.
The crazy thing is pretty much all hair extensions sites buy their hair from big Chinese or Indian factories and the hair after its been so highly processed that its like if you had bleached your own hair to an inch within its life and then dyed it to one of the multitude of available colours and then wonder why it looks so bad so quickly. I finally understand lol after many years of confusion.
 When you actually think about it there is no way you can buy real hair cheaper because they have to cover it with silicon coating to make it look good, then after a few washes it feels unnatural, knotty & dry.
This is the first time I felt hair that was so stunning and natural and the highlights are so pretty.  
I could not be happier with my beautiful, thick, long hair, and actually feeling like real hair. I wish I had been told about them earlier because its been quite a stressful over the years of having to continually try and match up my hair over and over again and hope the colour itself even matches, which sometimes I have gone back and forth 3 or 4 times just to get the right colour sent out.
Russian Lux are not only amazing at providing beautiful hair extensions they are also great at matching up the colour of your hair.
Thanks for making my long hair a breeze for once!

June 10, 2021
Unprompted review
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Reply from RL Hair Extensions

Thank-you lovely,
Your feedback really means the world to us!
We love what we do, because making our beautiful clients happy is the reason we do put the effort in! xoxox

Rated 5 out of 5 stars

I’m really weary with buying extensions online HOWEVER

I’m really weary with buying extensions online, however I decided to just give it a go and boy am I SO GLAD I did. The hair quality exceeded my expectation. The hair is soft, bouncy and lush. Even after washing it, the texture was the same as when I first got it. I’ve also experienced NO TANGLING even though I don’t brush the hair every day (isn’t that crazy??!? I’m use to this with other extensions). I can also run my fingers through it without any issues.

To top everything else off, my experience with the Russian Lux team has been phenomenal. I changed my order a few times because I wasn’t really sure what colour to select and even though I kept going back and forth with the team, they were always so kind to me...always trying their hardest to deliver what I requested. There’s too much to put in writing, but honestly, they went above and beyond what I expected.

Amazing hair coupled with a fantastic team = a very very happy customer! This is truly a business I stand behind. Highly recommend you try their products, you won’t be disappointed.

February 23, 2021
Unprompted review
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Reply from RL Hair Extensions

Thank-you Birham! 
You are a wonderful customer and genuinely lovely person, so it was an absolute pleasure helping you pick the perfect hair extensions. We really appreciate your feedback and we are so happy your hair extensions exceeded your expectations.  We look forward to making your hair dreams come true in the future!

Rated 5 out of 5 stars

Perfect match

This hair blends so easily!
Wish I’d just ordered from these guys from the start, iv spent heaps on having custom made extensions but the hair from this site is so unique it is like it’s been custom made without spending a fortune. My hair is very light cream blonde and all other shades were yellowy or went the other way and was grey.
Once you’ve tried them you’ll see the difference.
The hair is natural and glamorous.
I get many compliments and so much more than before so I know they blend perfectly from front back sides everywhere, they even have “babylights” (little highlights) that just adds to the beauty.

January 17, 2021
Unprompted review
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Reply from RL Hair Extensions

Hi Samantha,

We are SO happy to hear they are the perfect shade for you!  We really love to create an inventory of shades that can be tricky to find elsewhere and it means the world to us to hear your feedback!  Thank-you for taking the time to post your review xoxo

Rated 5 out of 5 stars

Awesome hair extensions

Ok so over the past 5 years I’ve been wearing hair extensions of various methods and from various companies. I tried Russian Lux and was amazed with how perfectly it matched and how many compliments I was getting.
You can really see the natural highlights in the hair too (I buy dark brown) it’s so much prettier and something always lacking from other companies was that “Alive” kinda look to the hair. It’s hard to explain but natural hair just had that natural glow.
I’ve tried all the bigger branded names and they are just no comparison, yes they were a bit cheaper but it always seems a bit flat.
If you want REAL Virgin hair then this is the ONLY company that has amazing quality that’s also much less as they sell much larger quantities so their prices are better.
It feels and has the texture of REAL hair. My own hair is slightly wavy and when I let it dry naturally my hair and the extensions look the same. The lady who fits my extensions has she said she had never seen hair of this quality for the price is fantastic and she’s been doing extensions for 12 years so I definitely won’t buy from anywhere else ever again.

January 4, 2021
Unprompted review
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Reply from RL Hair Extensions

Thank-you so much for taking the time to write your review!
We are always so delighted to hear from our lovely customers and commit to every aspect of customer satisfaction. Having the perfect hair is sooooo important and we know it! so receiving your feedback is very important to us.
Thank-you once again ...the team at Russian Lux xo

Rated 5 out of 5 stars

These hair extensions are truely gorgeous

It’s hard to put into words just how gorgeous these extensions really are. After many years of paying a lot of money for standard remy hair extensions, I finally understood there were a few big overseas factories all the hair was coming from and that it was all made in massive bulk amounts mixed in with also foreign material as "fillers". Now I finally understood why it never really felt or looked very natural.
I decided I needed a change and spent a little time researching extensions.
After checking out the Russian lux site I quickly realised that they genuinely care about creating a specialised product that really looks and feels natural.
They are passionate and very knowledgeable about hair and hair extensions; and explained the reason why their hair extensions are different from other companies, is because they actually custom create all their sets instead of buying cheap factory hair.
They also have lots of virgin ponytails which can be made into extensions meaning you can buy the hair in its natural cuts and get your hairdresser to make them. I like the idea of pre-made extensions as they are easier and cheaper, and my new luscious locks actually cant be picked even if you look closely.
This has given me a whole new lease on life and for the first time, it feels like I actually have amazing long hair, not that I'm just wearing something that doesnt really feel part of me!

December 31, 2020
Unprompted review
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Reply from RL Hair Extensions

Hi Shell,
Thank-you so much for taking the time to provide your feedback.
We try our very best to provide a more tailored experience to our customers so wearing your extensions feels like more than just an accessory, so we are over the moon to hear how happy you are!

Rated 5 out of 5 stars

Absolutely love these hair extensions!

LOVE, LOVE, LOVE!
I have worn hair extensions for quite some time now and always knew Russian hair was synonymous with luxury & quality however at over $1300 + per row (i need 4 rows) over $6k for extensions was definitly out of my budget.  
That's when I found Russian Lux, not only are their prices incredible, their hair is incredible.  If you are passionate about wearing and owning the highest quality Hair extensions without completely breaking the bank then you won’t be disappointed.  I found their options of either virgin loose ponytails or pre-made hair extensions amazing as I had not seen these options offered elsewhere before and their open and honest communicating adds an additional layer of service. 
 I have personally felt a lot less anxious knowing I have finally found hair extensions that I can feel confident swimming in and just treated like my own hair without all the fuss and products I used to have to worry about.  Thank you for making such a refreshing difference to the industry.
Stace xxx

December 29, 2020
Unprompted review
RL Hair Extensions logo

Reply from RL Hair Extensions

Thank-you for your feedback! It means so much to us. We always strive to provide the best products we possibly as we know how important hair is to a girls confidence!

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