accidentally went to withdraw bitcoin (i meant to do solana) and put my solana address. My money never came and my 5300+ gem balance was gone. I didn’t see a transaction either. Afte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Papa is a great addition to the team. Quick to answering questions and resolving issues, makes me wish other sites had great support like this one. Great job, Papa, RustClash hold onto this one!
Company replied
Really good customer service. Responded and got my problem resolved in under 5 minutes
Company replied
Support was very helpful and had my issue resolved quickly and easily.
Company replied
Company details
Written by the company
RustClash.com is an free-to-play online social casino for Rust players. It offers a secure and legal platform to bet skins and coins.
Contact info
United States
- rustclash.com
4.0
Great
240 reviews
Replied to 11% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great site support are as helpful as…
Great site support are as helpful as you need.
May 3, 2025
Unprompted review
Reply from RustClash.com
Hi there,
Thank you for the awesome feedback! 😊 We’re so glad to hear that you had a positive experience with our support team. We always strive to be as helpful as possible!
If you ever need anything else, don’t hesitate to reach out. We’re always here to assist you!
Kind regards,
RustClash Customer Service Team
Quick answer and helpfull support
May 1, 2025
Unprompted review
Reply from RustClash.com
Hi there,
Thank you for the great feedback! 😊 We’re so glad to hear that you received quick and helpful support.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
its was quick and he was a chill guy W.
April 22, 2025
Unprompted review
Reply from RustClash.com
Hi there,
Thank you for the awesome feedback! 😊 We’re so glad to hear that your experience was quick and that our team provided a chill and helpful service.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
Very nice site paying
April 14, 2025
Unprompted review
Reply from RustClash.com
Hi AntoshaTR,
Thank you for the kind feedback! 😊 We’re glad to hear that you’re enjoying the site and that your experience has been positive.
If you ever need any assistance or have questions, feel free to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
Very quick customer support and easy…
Very quick customer support and easy experience. Support got back to me in less than 3 minutes and got my issue resolved promptly
April 11, 2025
Unprompted review
Reply from RustClash.com
Hi Darren,
Thank you for the great feedback! 😊 We’re so happy to hear that our customer support was able to assist you quickly and resolve your issue promptly.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
hello i try to cashout 6 dollars to…
hello i try to cashout 6 dollars to case.gg and i can i have do the kyc and someone on the support said me you clear crypto and i dont know what is means ? they wil banned you
April 8, 2025
Unprompted review
ALL THEIR WEBSITES ARE SCAM, AVOID THEM
Their websites are a scam.
In one of their other sites called EarnWeb, owned by the same company, I got scammed $30 USD that weren’t paid.
I sent them a message and left me on read until today.
If they are like this in one website, they’ll be like this in all of them. Look how they didn’t care at all and just left me on read. They buy websites and corrupt them. TOTALLY AVOID
April 7, 2025
Unprompted review
Gambling on RustClash
Gambling on RustClash, and the support are 24/7 for you.
April 6, 2025
Unprompted review
Reply from RustClash.com
Hi Jorge,
Thank you for the great feedback! 😊 We’re glad to hear that you’re enjoying your experience on RustClash and that our 24/7 support is always there for you.
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
took him 5 sec to get my problem fixed
April 5, 2025
Unprompted review
Reply from RustClash.com
Hi DJ KING,
Thank you for the awesome feedback! 😊 We’re thrilled to hear that your issue was resolved so quickly.
If you need anything else or have any questions, feel free to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
Jsut replying back to the message you…
Jsut replying back to the message you send me on my last review every time I message you guys and say my id you kick and ban me I think it’s up to you guys to make it right you as this is insane when I have 1700 on that site. Now if I go back to the site and say my id am I gonna get kicked again? My id is 616218
April 5, 2025
Unprompted review
Free util we say so
Banned from the rain because I am abusing the sistem by collecting and using it.
April 2, 2025
Unprompted review
Reply from RustClash.com
Hi Dario,
Thanks for your feedback. We understand your frustration and want to clarify how our system works.
Rain and other free rewards on Rustclash.com are meant to be a fun bonus for the community, and using them alone does not result in a ban. That said, in rare cases, accounts may be flagged if they appear to be automated or abusing the system (for example, botting or using multiple accounts). If you were collecting and using rain legitimately, you absolutely shouldn’t be restricted.
We’d be happy to review your case directly — just reach out to us via live chat, and we’ll take a look right away. Our goal is never to punish active users, but to keep the system fair for everyone.
Thanks again for bringing this to our attention.
Kind regards,
RustClash Customer Service Team
Thank you Tilapia 🎉✨💙🥳💙✨🎉
I just wanted to take a moment to express my gratitude for the exceptional support I received from Tilapia. Despite reaching out at a late hour, he was incredibly courteous and more than willing to ensure my satisfaction. He not only provided clear, helpful links when needed but also went above and beyond by offering to manually verify my identification when the traditional method failed.
Throughout the entire process, Tilapia remained patient, professional, and consistently available. He stayed in touch, addressing any and all ongoing issues until they were fully resolved. His dedication and thorough assistance made what could have been a frustrating experience remarkably smooth and stress-free.
I truly appreciate his outstanding support and genuine commitment to customer satisfaction. Thank you again, Tilapia! 💙
March 28, 2025
Unprompted review
Reply from RustClash.com
Hi there,
Thank you so much for taking the time to share such a wonderful review! 🎉✨ We’re thrilled to hear that Tilapia provided you with excellent support and went above and beyond to ensure your satisfaction. It's great to know that Tilapia was patient, professional, and dedicated to resolving your issue, even during late hours.
We are incredibly proud to have him as part of our team, and your kind words truly mean a lot. Rest assured, we’ll pass along your gratitude to Tilapia for his exceptional work.
If you ever need anything else, we’re always here to assist you. Thanks again for being a part of the RustClash community! 💙
Kind regards,
RustClash Customer Service Team
very fast support
March 24, 2025
Unprompted review
Reply from RustClash.com
Hi Nick,
Thanks for the great feedback! 😊 We’re so glad to hear that our support team was able to assist you quickly.
If you ever need further assistance, we’re always here to help!
Kind regards,
RustClash Customer Service Team
Shane is a great guy
March 24, 2025
Unprompted review
Reply from RustClash.com
Hi Logan,
Thank you for the kind words! 😊 We’re so glad to hear that Shane made a positive impression. He’s definitely a valuable member of our team!
If you ever need anything else, we’re always here to assist you!
Kind regards,
RustClash Customer Service Team
shane is a very helpful moderator.
March 13, 2025
Unprompted review
Reply from RustClash.com
Hi Victor,
Thanks so much for your feedback! 😊 We’re thrilled to hear that Shane was able to help you. He truly is a great asset to the team!
If you ever need further assistance, don’t hesitate to reach out!
Kind regards,
RustClash Customer Service Team
Reply from RustClash.com
Hi there,
Thanks for the awesome feedback! 😊 We’re glad to hear that our response time impressed you, and we’re happy to know you had a positive experience with our team!
If you ever need anything else, we’re always here to help!
Kind regards,
RustClash Customer Service Team
Withdraw Issues Hastily Fixed ❤️
I had issues withdrawing that were 100% my fault, but the Rust Clash team worked very hastily when I was in duress and fixed my problem within minutes and I was able to withdraw. Lento was the one I spoke with, he was very well spoken and I believe he deserves a promotion. Thanks Rust Clash team!
February 22, 2025
Unprompted review
Reply from RustClash.com
Hi Keegan,
Thank you so much for sharing your experience! 😊 We’re thrilled to hear that our team, especially Lento, was able to help resolve your issue so quickly. We’re lucky to have him on the team, and we’ll definitely pass along your kind words — he’ll be happy to hear that!
If you ever need anything else in the future, don’t hesitate to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Team
amazing staff :)
February 17, 2025
Unprompted review
Reply from RustClash.com
Hi Archie,
Thank you for the kind words! 😊 We’re glad to hear you had a great experience with our team!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
RustClash Customer Service Tea
RustClash Locks Withdrawals Behind Gambling
I found skin deals via RustClash Wiki and when I wanted to use them I found my skins after creating an account in withdraw after I seen the lower price in gems so I deposited about 10 dollars and got my gems went to withdraw and was LOCKED OUT forced to now make a wager.
So save your self trouble unless your a gambler the website is misleading as if they have better deals. Lastly I was banned asking for help in support and was told no refund and they don't want to verbally admit it as gambling just wagering.
All I wanted was my lousy ten dollars back and was banned after telling them I was not of legal age to gamble and that I could appeal it when legal age. I instead will reach out to my bank for support on a chargeback because I feel scammed at this point cant get a refund and I am not allowed to use the deposit as I am banned.
I'm open to discuss this matter with someone who actually cares to see it through with me instead of hit me with TOS and policy reminders, when's the last time the guy who wrote a tos or policy was reading every single tos and policy when he joins things or buys things or she. Anyhow I am disgusted with the customer service. Happy to remove this review if contact is made to same email I am registered here as since I can no longer reach support chat.
February 9, 2025
Unprompted review
Reply from RustClash.com
Hi Nik,
Thank you for your kind words! 😊 We’re glad to hear that our team was able to solve your issue quickly and efficiently.
If you need anything else, we’re always here to help!
Kind regards,
RustClash Customer Service Team
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