SCAM
Ordered 2nd November, now 10th December, still not delivered. This place is a scam and you won't receive any products!
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Ordered 2nd November, now 10th December, still not delivered. This place is a scam and you won't receive any products!
I ordered a turret on the 18th of July. It's now the 13th of September.
Support line is bs, once you order they go radio silent and provide no information what so ever.
I've tracked the package through both the Shop app and the site. Never seems to leave the 'Order confirmed' state.
Do not buy anything from this site if unless you like having your money stolen!
I placed an order with RustMerch (Order #1050, date: 21 Jul 2025).
Unfortunately, I never received a response from customer support.
I tried contacting them via email (messages bounced back), through the contact form on their website, and via TikTok (both direct messages and comments).
No reply at all.
This lack of communication is very frustrating.
If RustMerch sees this, please respond to my order inquiry as soon as possible.
This is a scam website, you wont receive a tracking nr or the product you purchase. Customer support does not come back to you.
You will not get your item, SCAM!!!
DO NOT BUY
Ordered a Rust Turret and NEVER ARRIVED
Tracking was so stupid as well, ordered it March 2025 its now may
My order number is now non-existent and I have lost my £18.99
DO NOT BUY
I ordered December 2024 still waiting for my order can’t even contact them anymore due to the fact they deleted they’re email
Purchased the Rust AK from them, never received it and no reply when you contact them
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