Rustmerch 

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Rated 1 out of 5 stars

SCAM

Ordered 2nd November, now 10th December, still not delivered. This place is a scam and you won't receive any products!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this site

I ordered a turret on the 18th of July. It's now the 13th of September.

Support line is bs, once you order they go radio silent and provide no information what so ever.

I've tracked the package through both the Shop app and the site. Never seems to leave the 'Order confirmed' state.

Do not buy anything from this site if unless you like having your money stolen!

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

No reply from RustMerch

I placed an order with RustMerch (Order #1050, date: 21 Jul 2025).
Unfortunately, I never received a response from customer support.
I tried contacting them via email (messages bounced back), through the contact form on their website, and via TikTok (both direct messages and comments).
No reply at all.

This lack of communication is very frustrating.
If RustMerch sees this, please respond to my order inquiry as soon as possible.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website, you wont receive a tracking nr or the product you purchase. Customer support does not come back to you.

You will not get your item, SCAM!!!
DO NOT BUY

May 22, 2025
Unprompted review
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