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Rated 5 out of 5 stars

Easy to shop, items received quickly. The pink sweater wasn't the same color pink as pictured but it's still cute.

Rated 5 out of 5 stars

I just received my order, and the quality of the sweaters are outstanding. They’re thick and they feel really soft. They do run a little big so I would suggest getting a size smaller than what you t... See more

Rated 1 out of 5 stars

Ordered my items a month ago and have never received them. I have contacted Customer Service numerous times and I am told to be patient. They refuse to tell me where my items were shipped from or when... See more

Rated 5 out of 5 stars

Customer service has been phenomenal! They contacted me about a couple items in my order that were delayed. They refunded me my $ right away and sent the rest of my order asap. The sweaters are amazin... See more

3.9

Great

TrustScore 4 out of 5

102 reviews

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3.9

All reviews

(102)

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Rated 4 out of 5 stars

I am quite pleased

Ok for the negative part of review: shipping took longer then expected. Tracking it was rather a joke.
The plus: I got 2 Christmas long sleeve shirts and they were amazing. True to size, bright colors and very soft. One i got is the really cute reindeer with bright colors and ornaments on antlers. Etc. It was often on fb as an ad for them. In works buy from them for sure but only when not " arrival date dependent 😉

December 15, 2022
Unprompted review
Rated 1 out of 5 stars

Just poor service and most likely a scam

Ordered 2 products as gifts months ago. Have been in contact with company well after the product should have arrived. They then told me to wait another 2-3 weeks until a particular date (they've never given me a ship date or tracking #) and that date came and went weeks ago. Rutave has been unprofessional in their dealings and I questioned whether they were a scam. After reading through their numerous reviews elsewhere it appears my suspicions were pretty on target.

January 4, 2023
Unprompted review
Rated 1 out of 5 stars

It doesnt even deserve a star

It doesnt even deserve a star. This company is a scam. It took almost a month to get my order. Items are not made in South Carolina but actually in China. They are cheap looking and very poor quality. I emailed them the next day after receiving my items and they offered me a $40 refund and keep.
the items. I said I wanted a full refund and return them. They then offered me $60. I dont want these items but you cant just send them back without their authorization. Do not be fooled. The images on the clothes are just printed on them. Total junk

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 3 weeks ago - no customer service.

Ordered 3 weeks ago, still waiting for it to be shipped.
Wrote to customer service asking to be refunded and they replied "just refuse delivery". Can't do that with USPS. Sent them a screenshot of the USPS site saying it had not been received.

December 27, 2022
Unprompted review
Rated 4 out of 5 stars

SC Resident

I live in South Carolina, so not sure why my package shipped from California? I ordered the item 11/29 and it arrived 12/16. Feel took longer than average to arrive.
I got the Khaki Long Sleeve Print Sweater. My measurements are 41-31-42, I'm 6'2". I usually wear a large or XL, depending on how I want the item to fit. The sweater fit perfectly, was very happy with the item and the sleeves were extra long (which I love as I am tall). I would buy again. Fits true to size. The sweater is soft only slightly itchy (I have super sensitive skin) Wore without an undershirt and was fine.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Good service!

Ordered a sweater that I love! Had a question about my order and I emailed them and they got right back to me. Took a little longer than I hoped to arrive but that is to be expected this time of year! Very happy with my purchase and good customer service.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service has been phenomenal! Sweaters are amazing too!!!

Customer service has been phenomenal! They contacted me about a couple items in my order that were delayed. They refunded me my $ right away and sent the rest of my order asap. The sweaters are amazing! The quality was way above my expectations. They were prompt handling my returns too. I've recommended Rutave to all my friends and family. I will definitely be purchasing more clothes from them in the future 😊

December 24, 2022
Unprompted review

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