rwkgoodman.com Reviews 795

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and supportive approach, highlighting their kindness and dedication. Many people found the service to be excellent, noting clear and prompt communication, which made complex processes much more manageable. Reviewers frequently mention the quick response times and the successful outcomes of their claims, often exceeding expectations. However, some customers also noted issues with communication, mentioning being ignored on several occasions and receiving slow responses. A few other people also felt that some junior staff members were unhelpful and that paperwork contained errors, suggesting a lack of attention to detail.

What people talk about most

Staff

Customers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the efficiency,... See more

Claim

Clients share positive opinions on claim processes. Many reviewers highlight the expertise and hard work of... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt and clear... See more

Based on these reviews

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

Tina and Tracy were exceptional. We had a very difficult and challenging house purchase and were wanting to beat the stamp duty rise on the 1st April. Tina dealt with the many obstacles thrown at her... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

795 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Recent property purchase

I made a recent property purchase and had an exceptional conveyancing team. Tina and Tracy were fantastic throughout the process and with their knowledge and experience overcame challenges along the way. They are a credit to RWK Goodman and would highly recommend their services.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

We recently completed the 'sale' and 'purchase' of properties!!

We recently completed the 'sale' (of our past home in Oxfordshire) and 'purchase' (new home in West Sussex).

This was a very long, drawn-out process, namely b/c in the midst of our sale/purchase of properties, our original solicitor firm, 'HMG Law' (Oxford), was proceeding on a merger with 'RWK Goodman' (Oxford).

What should have taken 3-months to fulfil the legal process, took almost 5-months on a very small/simple chain.

In the end, we were very grateful to two key individuals, 'Jo Kent' & 'Teodora Nizirova' whom between them, managed to get the sale/purchase of properties over the line by 31st March 2026.

We are extremely grateful to them both for their tenacity, out-of-the-box thinking, endless email communications and phone support to get us over the finish line.

That is the reason I/we have awarded a 5-star review to RWK Goodman (Oxford) - to these two trailblazers for everything they did for us.

If you are looking for a team of solicitors to help you through the pitfalls of property buying, look to the "Residential Property, Farms & Estates" team at RWK Goodman, Oxford Office, ask for Jo Kent &/ Teodora.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend!

Nicole and Lucy managed to get what turned out to be a very tricky sale and our purchase over the line, despite a tight deadline and unresponsive housing association!
Their communication was brilliant throughout the process and they provided clear guidance and recommendations.
Would thoroughly recommend!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with.

We received a quick appointment to discuss probate. Laura Yuill was very efficient giving us all the advice and information required for probate. Laura also gave us the name of Malik Khalid who represented us legally for the sale of the property. His help to us was first class as well as Lorena Lugo who worked for Laura dealing with the probate.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Outstanding Outcome

I am beyond grateful to RWK Goodman, especially Ainara, for all the support I have received throughout my case. She has been truly amazing every step of the way, showing professionalism, compassion, and dedication from start to finish.
Thanks to her hard work and commitment, I achieved a very positive outcome. There was never a single moment where I felt unsupported or that my case was not in the right hands, which gave me great reassurance during a very difficult time.

I cannot thank Ainara and the team enough for everything they have done for me. I would highly recommend their services to anyone in need of expert legal support.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

If I could I would give 0 stars.

If I could I would give 0 stars.

Do not contact this law firm, it is a waste of time. Before Daisy Stanton-Skovhus paralegal contacted me, I wrote all the information and my problem to RKW Goodman Solicitors. She was aware that I did not have a specialist diagnosis yet, as this is currently being handled by a new GP, in hospitals independent of the NHS Trust that has been conducting my examinations so far. Despite this, she asked me for personal data, information, and documents containing
evidence, which was almost 100 pages. After this, about 3 hours later, the following response came:

Unfortunately, based on the evidence we have seen, we do not feel able to investigate the claim further on your behalf.

In such a long time, Daisy Stanton-Skovhus paralegal could neither read nor interpret such a large amount of documents.

I have described how my health has been deteriorating continuously since 2013, my former GP and three NHS Trust hospitals have not been examined, they have denied all my symptoms and problems. It all started due to mishandling of side effects caused by a contraceptive implant, which led to my former GP treating me for anxiety and asthma. The medicines prescribed to me without examination caused further side effects and permanent health damage. I have been to the emergency department several times. In 11/2023, after a pedestrian accident, my symptoms worsened, and new symptoms appeared, as well as injuries caused by the accident. My GP has not been examined, he has denied my problems, the three NHS Trust hospitals have also swept the problems under the carpet. The new GP and several doctors have said that I am already at high risk of having a stroke or heart attack. Because of this, I have been sent to the emergency department several times, where they did not treat me, as they said that these problems are long-term and need to be investigated. This was said in the emergency department of the NHS Trust hospitals where the cardiologists have been denying my symptoms for years.
I will list some of my problems, which are not enough for this law firm to deal with my case.

10/2023 left little kidney cortical scarring
06/2024 right and left kidney cortical scarring after pedestrian accident, quite irregular

Fluctuating high blood pressure; 56/33/-131- 235/110/123
Pulse fluctuation:39-200
Blood oxygen level:59-100

Since the accident:
- fibroids
- polyps
- ovarian cyst
- nabothian cisgland
- multiple cysts in the abdomen
- adenomyosis

These are all untreated, the medications prescribed by the former GP without testing caused a strong drug allergy in me, currently the only drug that does not cause a drug allergy in me is paracetamol. These are only fragments of what the new GP has determined.



March 9, 2026
Unprompted review
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Reply from rwkgoodman.com

We are sorry to hear that you feel your expectations were not met and we thank you for your feedback. It is very important to us and we will make sure that it gets to the relevant people in order to improve our services. If you wish to take this complaint to our independent complaints team then you can do so by emailing complaints@rwkgoodman.com

Rated 1 out of 5 stars

Unprofessional and painfully slow to respond

2 weeks after I sent this firm an email about a property deed of surrender I finally received a reply which began 'Hi followed by my christian name'. I do not know the solicitor personally, have never met her or had any dealings with her in the past, so to begin a first time correspondence so informally I believe is extremely unprofessional. I actually thought that another scam had landed in my inbox and almost deleted the email before reading its contents. The paperwork that arrived from this firm, which they wanted me to sign, was riddled with spelling mistakes (something else you would not normally expect from an employee of a law firm) even to the point of spelling my deceased Father's surname correct on the cover and incorrectly in the pages inside. It only proved to me that however educated in matters of the law, some staff really need extra training on etiquette and how to use the correct salutation. From my point of view addressing a person correctly is not only essential but a sign of respect. It they get that wrong they obviously do not value your custom.
Had it been me who contacted this person in the first instance instead of a family member, I would have taken my business elsewhere!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best Rachel Carmen

My solicitor was Rachel Carmen the loviest lady I have ever met. Professional and caring and went above and beyond to help me. Now my case is settled I feel sad that I will probably never hear her comforting voice again.

February 15, 2026
Unprompted review
Rated 2 out of 5 stars

Everything seemed to be too much trouble for them

This was the first time we had used these solicitors. We were recommended the name of a senior partner but got a junior member of the team. She seemed to think everything we needed was just too much trouble. Any requests were met with excuses as to why they hadn't been done. This was also by the senior partner when we went to them with a request to help our situation. Often, to have our phone call answered we would need to withhold our number!
We ended up only completing on our sale and purchase due to the considerable number of calls and emails we ourselves put in.
We have used many solicitors for conveyancing purposes before, but this was by far the worst experience ever, way more stressful than it needed to be.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough!

Couldn’t recommend Nicole and her team, especially Lucy, enough! Helped every step of the way and ensured it all ran smoothly my end. So, so helpful for a first time buyer who knew nothing about what she was doing.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Car Accident near Keynsham

I was in a car accident and from the moment my injury claim started, right to the end of the claim, Roisin O’Dubhlaoidh took me through every detail and anything I did not understand, she explained to me. I was informed in all correspondences by either email, telephone or post. Roisin O’Dubhlaoidh was polite, compassionate, empathetic, understanding and friendly.
Her expertise is excellent and I would highly recommend her.
A Riettie

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommendation.

From the initial call with Richard to the final email about the settlement from Lizzie. RWK Goodman treated me with respect, kindness and honesty.
They were pragmatic and humane. I would recommend them without reservation to anyone who needed help after an accident.
Their communication was clear and prompt and they handled everything very professionally.
Huge thanks to them Lizzie especially.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Used this company to sell my house and…

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was really impressive, she is also really well informed and just so polite. I hear horror stories from friend who cannot get through to their Conveyancing solicitors .

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Our long term experience of RWK Goodman

We have used RWK Goodman, or its antecedents, for various matters for almost 30 years since moving to Oxford. The staff have always been professional, efficient and approachable. In a recent property sale Tina, and the team in Residential Property, Farms and Estates, excelled. Most highly recommended.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Five star service

Annabelle and her team were absolutely fantastic in dealing with our late father’s mesothelioma case. From the very beginning they were empathetic and caring in a very difficult time. They dealt with everything efficiently and timely and made the process easier for us to deal with as a family. All paperwork was explained for us so we could understand the law complexities. They were tenacious when dealing with the opposing solicitors and we felt fully represented at all times. Their communication was exemplary, always answering any questions, however trivial, we had and taking time to call and email us when times were quiet to keep us up to date. They were brilliant and we would not hesitate to recommend them.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

So grateful

I had a serious accident. Physically, emotionally and mentally I was a wreck. I lost my business. I was incapable of doing anything but living from moment to moment. Roisin O’Dubhlaoidh came to my rescue. She has supported me through my long recovery. She has been kind, understanding and encouraging the whole way. She has always returned my calls quickly, making me feel like the most important person in the room. The settlement she won for my injury claim far exceeded any expectations. It’s still sinking in! Without this funding my future would be far from rosy. It was Roisin’s expertise, hard work and determination that got me the compensation I deserve. With this financial back up I can now relax and live a happier and much fuller life. S.C.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

What other solicitors are not

What other solicitors are not.

Always on the end of the phone or an email reply, even if there was no update.
There was never a time when they ignored calls or emails.
When they did have an update, we would know immediately.
Becky and Ronna were outstanding and I cannot fault them at all.
You will not be disappointed.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, personable with excellent standards.

I instructed Roisin O’Dubhlaoidh to assist me with a claim for compensation following an accident at a property which was undergoing renovation. The accident occurred as a result of simple health and safety protocols not being followed. As a result, I sustained significant, life-changing injuries. I waited some time before considering a claim but in the end, I couldn’t ignore the impact of the third party’s negligence, when my accident could have been so easily avoided had they have taken simple, inexpensive, precautions. I was fortunate to have a family friend who suggested that I instruct Roisin to help me with my claim. My entire experience under Roisin’s care and guidance was excellent from start to finish. Roisin is very professional but also personable. I met her for the first time shortly before my case settled yet I felt that I had met her before because of how well she knew me and what was important to me in defining what my future would look like following the accident. To have gained such a relationship with her over the phone is a testament to her professionalism and personality. Roisin worked so hard with my case and she never once failed to do what she set out to do in a timely way. Her work ethic is excellent and she is a credit to her organisation. Thank you Roisin for everything, my words do not say enough.





January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Happy with RWK Goodman

At the end of 2017 I was hit by a lorry on the M25 and due to complications, I had to give up work. I contacted RWK Goodman and they took on my case guaranteeing a ‘No Win No Fee’ claim. At the end of 2025 my case has been settled out of court with an extremely positive outcome. For the past 8 years I have been dealing with the same solicitor and his team at RWK Goodman. Throughout this time they were very supportive and helped my wife and I through the whole process especially during very difficult times. I thoroughly recommend RWK Goodman without any reservation.

December 26, 2025
Unprompted review

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