All staff are professional, welcoming and efficient. The eye test was thorough with a full explanation of the process. Give them a visit, you will not be disappointed.
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All staff are professional, welcoming and efficient. The eye test was thorough with a full explanation of the process. Give them a visit, you will not be disappointed.
Company replied
Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... See more
Company replied
The young woman member of staff who carried out the tests was very pleasant, efficient and communicated what was happening very well. The reception staff were, as always, friendly and welcoming. I w... See more
Company replied
Aman, the ophthalmologist was excellent.He was a good listener, very helpful & a great communicator. I told him I was suffering with dry & gritty eyes. He explained in plain language, that the tear gl... See more
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Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
136 High Street, Welling, DA16 1TJ, Kent, United Kingdom
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All staff are professional, welcoming and efficient. The eye test was thorough with a full explanation of the process. Give them a visit, you will not be disappointed.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Polite, friendly and professional.
Thank you.
Annamaria Faratro

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Staff very polite and friendly it was a pleasure to go for my check up,I won’t use any other opticians.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
The young woman member of staff who carried out the tests was very pleasant, efficient and communicated what was happening very well.
The reception staff were, as always, friendly and welcoming.
I would happily recommend this Branch to other people.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
A very friendly team which takes the time to examine your eyes properly, unlike one of the national opticians where I felt like I was just a number.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
As always excellent and friendly service, from all members of the team. Eva Seeley.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
My visit was because I was having a problem with my eye, it was blurring over. I was told I needed laser treatment which i am waiting an appointment fir.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
The staff are amazing, always very helpful and extremely friendly. They are very knowledgable and always go the extra mile to ensure you are comfortable throughout the whole process. Thank you team.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
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