Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... See more
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I used to go to Specsavers because I thought it would save me money, but I never really got on with the glasses I was prescribed there and they actually used to make me feel quite sick. I swit... See more
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As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
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I have an existing eye condition which means I have impaired vision. I have just had cataracts removed. The care I have been given at Woodfalls has been the best. Jackie, the dispensing optician wa... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
409 reviews
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Excellent personal care time after…
Excellent personal care time after time. First rate customer service and professional excellence.
January 31, 2026
Reply from R Woodfall Opticians - Sydenham
It's delightful to hear that our team continues to deliver a level of service that leaves a lasting impression. We're truly grateful for your kind feedback.
Your support means a lot to us!
My optician Sarah was amazing and…
My optician Sarah was amazing and explained my test very well and it was very thorough.
The team at reception and the optalmic assistance were great as well making me feel very welcomed and gave me all the information about new lenses and all the options available . Thank you , we were amazing!
January 31, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Sarah took the time to explain your eye test thoroughly and made the experience clear and comfortable for you.
Your kind words truly mean a lot to the whole team.
We look forward to seeing you again soon! 😊
Always a joy to go to these opticians
Always a joy to go to these opticians, service impeccable, always friendly.
January 14, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for such lovely feedback!
We are so pleased that you feel well looked after each time you come in.
Pleasant and professional service
Pleasant and professional service. I was pleased with the thorough eye test and an exceptional after service.
January 28, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your lovely feedback!
We're really happy to hear you felt well cared for throughout your visit and afterwards.
The team will be delighted to read this!
Great customer service
Great customer service. Thorough eye examination and detailed explanation.
Very friendly team and fast delivery of glasses.
January 21, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for sharing your experience with us.
Your feedback means a lot to our team!
We are pleased your experience reflected the level of care we strive to provide to every patient.
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review!
We are pleased your visit was a positive one and that our practice delivered the level of care and environment we strive to provide.
I found the staff very welcoming and…
I found the staff very welcoming and friendly. Hardly any waiting time and the optician patient and thorough.
January 29, 2026
Reply from R Woodfall Opticians - Sydenham
We are pleased to hear your visit went smoothly and that our team provided attentive and efficient care. Thank you for sharing your experience and we greatly appreciate your feedback.
They do the best eye exam
All the staff are very attentive and friendly.
I have many concerns regarding my eyes and they listen, give advice and help alleviate some concerns with the best eye exams I've ever received.
January 21, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for this lovely review!
It's great to know our team's attentiveness and expertise helped ease your concerns and made your visit a positive experience.
Friendly and helpful
Friendly and helpful staff
Nice range of glasses/frames to choose from.
January 15, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much!
It's wonderful to know you felt welcome and you liked our glasses selection.
We hope you found a pair you like!
Helpful & friendly staff.
January 15, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you!
Our team will be delighted to hear this.
Caring, patient and professional
All the staff are knowledgeable and very helpful. They take time to explain everything and don’t rush you but are obviously very efficient and professional. They obviously care about the customers.
January 19, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for leaving a five star rating!
It's wonderful to know our team's expertise and attentiveness made your visit a positive one.
The information and care I received was…
The information and care I received was very good.
January 21, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. It's great to know your experience with us was positive.
Great service and staff
January 19, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for sharing your feedback. We are glad your visit was a positive one.
Reply from R Woodfall Opticians - Sydenham
Thank you for taking the time to leave a review. We are pleased your experience with us was smooth and convenient.
Reply from R Woodfall Opticians - Sydenham
Thank you very much for your feedback.
Yearly Eye Test
The optician was friendly and professional. She was clear in her instructions to me.
She explained everything she was doing and the purpose of each part of the eye examination.
January 5, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We're pleased to hear you felt well looked after during your visit.
Very helpful employees and friendly…
Very helpful employees and friendly atmosphere.
January 10, 2026
Reply from R Woodfall Opticians - Sydenham
We're delighted to hear you found our team helpful and enjoyed the friendly atmosphere. Your kind words mean a lot to us!
Friendly place but problems with incomplete advice
I had a mixed experience at Woodfalls. The optometrist was very good, friendly and efficient and conducted her tests well. However, when I went back to pick up my glasses, I asked if there was anything I needed to know about my new glasses as I had never worn varifocals before. The optician (a different person than the women who did the tests) said no. However in fact they were very hard to adjust to, leaving me severely dizzy, nauseous and with a headache, and the branch had shut so I could not get any further advice from them. They were very kind when I went back to complain a few days later, and said that I should have been given a full explanation of how to acclimatise to the new glasses, but it was notable that they couldn’t find the card the customer is supposed to be shown where all the information was written down. They seem like a well-meaning place and promised to learn from this mistake; I very much hope that they have.
June 28, 2025
Reply from R Woodfall Opticians - Sydenham
Hi Marie
Thank you for taking the time to send us your feedback, all comments are welcome to help us continuously improve our service.
We apologise that we failed to exceed your expectations on this occasion, this matter has been raised with all the team concerned to avoid a repeat.
If you experience any further issues with your new glasses, please contact feedback@rwoodfallgroup.co.uk
Kind regards
R Woodfall Opticians
Sydenham
Courteous and efficient
January 7, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for taking the time to leave a review. We are delighted you had a courteous and efficient experience with us.
An absolutely professional service…
An absolutely professional service throughout: Reception, Optician and Management.
January 5, 2026
Reply from R Woodfall Opticians - Sydenham
It means a lot to us that you had a great experience. We are thrilled to hear you felt looked after by everyone at the practice. Thank you for your feedback.
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