Scsm avoid
Package or med ordered in August. Order #3230670 Sent tracking information but no package and no refund
Scam
Avoid
September 26, 2024
Unprompted review
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Do not order from this company!!
Do not order from this company!!!
My experience from beginning to end has been absolutely horrible. It has taken 3 weeks for my order to be processed through the pharmacy. Called at least 10 times to find out what the hold up is and no one can provide an explanation; at one point a customer service agent said it got lost in the process. I’ve been told repeatedly that it will be mailed on 3-5 business days then 2-3 business days. Time goes on and it STILL HAS NOT BEEN SHIPPED. I have repeatedly been told I will get a call back and no one gives me a call back. Asked for a supervisor and there is no supervisor on staff.
Do not trust this company. Will absolutely NEVER order from them again.
September 9, 2024
Unprompted review
They destroyed my trust
They destroyed my trust in them when I called to pause my order, and they then shipped it three days later anyway.
My vet changed the medicine requirements as our needs changed, so I called to pause the order. I told them I would follow up when to place the order. They asked how long and I told them it would probably be a few days before I knew.
Instead, they took the opportunity to bill, charge, and ship without my authorization or even confirming with me first.
January 10, 2024
Unprompted review
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