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Rx Pros Reviews 9,717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Health Consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I want to warn everyone

I want to warn everyone. RxPros are all bots. I have tried to actually speak to a person about my script. I do 3 months at a time and I am very happy with my current dose and it is effective. I did not want to go up. I marked that and adjusted the dose however I did hit accept by mistake. Immediately I reached out to customer service and the doctor chats and told them and explained- with in seconds of my mistake. I heard zero. Customer service bot created a “ticket” which did zero. Doctor “bot” never responded. I called the number and kept saying representative and the AI bot would not link me to anyone. Yesterday I received an email saying my meds shipped- they are at basically triple (.5mg current to 1.75!)what I am currently taking! I had talked to the doctor bot saying I didn’t want to up in month three from .5 but looks like they didn’t note that! This is negligent.Whys funny is legit right after it shipped I got a response to my messages saying sorry it was sent! I reached out again with zero response! Please be aware you are talking to bots. I will be changing to a place that I can get in touch with an actual person. This could make customers really sick and making me do the math on the dose is not ideal. It’s fine if you want to increase exactly on their schedule however they can’t handle if you want to keep your lowest effective dose. This place is terrible and negligent.

April 29, 2026
Unprompted review
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Reply from Rx Pros

Dear Mary,

Thank you for your detailed feedback. We understand your concern regarding dosage changes and communication delays. That is not the experience we aim to provide, especially when it comes to medication adjustments.

All prescriptions are reviewed by licensed providers, but we acknowledge your experience did not reflect the level of responsiveness you expected. We would like to review your account, including your dosage preferences and timing of your messages, to better understand what occurred and address it properly.

Please fill out the information request form on Trustpilot so we can reach out as well, or contact us directly at (855) 495-3050 so we can escalate your case.

The Rx Pros Team

Rated 5 out of 5 stars

Very simple process

Very simple process! Quick response and wonderful pricing.

May 2, 2026
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Reply from Rx Pros

Dear Catrina,

Thank you for your feedback. We are glad to hear the process was simple with quick responses and great pricing.

The Rx Pros Team

Rated 5 out of 5 stars

Ordering

Ordering, information and medical evaluation was fast and easy!

May 2, 2026
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Reply from Rx Pros

Dear Joyell,

Thank you for your kind words. We are glad to hear the ordering and medical evaluation process was fast and easy.

The Rx Pros Team

Rated 5 out of 5 stars

Quickest-Easiest-Flawless

Quickest-Easiest-Flawless
Very communicative
Fast turnaround

May 2, 2026
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Reply from Rx Pros

Dear Meagan,

Thank you for your feedback. We are happy to hear your experience was quick, easy, and seamless with strong communication.

The Rx Pros Team

Rated 4 out of 5 stars

Rx Pros for GLP-1 without the hassle of extra fees and subscriptions

Rx Pros has one of the lowest cost for GLP-1 medication. The program has no surprise fees and there isn’t a subscription program adding to the costs. It’s one cost for whichever time period you select period. They are very straightforward, professional, and efficient. Overall it was a good shopping experience and I feel that I got good value for my money.

April 30, 2026
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Reply from Rx Pros

Dear Ray,

Thank you for your detailed feedback. We are glad to hear you value the transparent pricing and overall efficiency of the program. It means a lot that you feel you received good value.

The Rx Pros Team

Rated 5 out of 5 stars

Efficient and less than my other choice!!!

I could not get a response from the one I had just finished to renew so I tried RxPro and found them less expensive than my other as well as quick, efficient, and reliable with texts keeping me updated regularly. I had a time crunch since I was leaving the country in 2 weeks. They handled my application and processing in a day and had my order shipped by day 2. Fabulous will use them again if I need.

May 2, 2026
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Reply from Rx Pros

Dear Laurene,

Thank you for your detailed and thoughtful review. We are glad to hear we were able to meet your timeline and provide a smooth, reliable experience when you needed it most. We appreciate your support.

The Rx Pros Team

Rated 5 out of 5 stars

Very satisfied since switching to RX Pros

While I did not start my weight loss journey with RX pros, I have been very happy with having them as my current provider. The transition to having them fill my medication was very easy and I quickly get my medication delivered every three months. The cost is the best around.

May 2, 2026
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Reply from Rx Pros

Dear Debra,

Thank you for your feedback. We are glad to hear your transition was easy and that you are satisfied with both delivery and pricing.

The Rx Pros Team

Rated 5 out of 5 stars

Quick response and availability if you…

Quick response and availability if you need assistance. Product and pricing is also a big part of the value you will receive! Super quick delivery!

May 2, 2026
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Reply from Rx Pros

Dear Sharon,

Thank you for your kind words. We are glad to hear you experienced quick responses and found value in both the product and pricing.

The Rx Pros Team

Rated 5 out of 5 stars

Thank you for helping me to be so…

Thank you for helping me to be so healthy with my weight loss journey . I feel so much better, Osa is better, my choices of food is better as i am choosing more fruits vegetables and proteins and not sugars and starches, i feel like walking for at least a 30 minutes daily.

May 2, 2026
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Reply from Rx Pros

Dear Evelyn,

Thank you for sharing your journey. We are glad to hear about the positive impact on your health and lifestyle. It is wonderful to hear you are feeling better and making healthier choices.

The Rx Pros Team

Rated 4 out of 5 stars

Very fast response time

Very fast response time, easy to use so far.

May 2, 2026
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Reply from Rx Pros

Dear Katie,

Thank you for your kind words. We are glad to hear you are experiencing fast response times and ease of use.

The Rx Pros Team

Rated 5 out of 5 stars

Very thorough follow up.

Very thorough follow up.

May 2, 2026
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Reply from Rx Pros

Dear Laura,

Thank you for your feedback. We are glad to hear you appreciated the thorough follow up.

The Rx Pros Team

Rated 5 out of 5 stars

The Best

Thorough, prompt, responsive and reliable. And at a good price!

May 2, 2026
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Reply from Rx Pros

Dear Barb,

Thank you for your thoughtful review. We are glad to hear you found the service prompt, responsive, and reliable at a good value.

The Rx Pros Team

Rated 5 out of 5 stars
Rx Pros logo

Reply from Rx Pros

Dear Vern,

Thank you for your feedback. We are glad to hear you had a positive experience with our customer service. We appreciate your support.

The Rx Pros Team

Rated 5 out of 5 stars

The transition to Rx Pros was very easy…

The transition to Rx Pros was very easy and seamless. Everything went smoothly. The website was easy to navigate and the product was delivered to my door within a few days.

May 2, 2026
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Reply from Rx Pros

Dear Julie,

Thank you for your kind words. We are glad to hear your transition was smooth and that the website and delivery experience met your expectations.

The Rx Pros Team

Rated 5 out of 5 stars

Great communication

Great communication, fast approval and shipping. Like the pay monthly option.

May 2, 2026
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Reply from Rx Pros

Dear Mark,

Thank you for your feedback. We are glad to hear you appreciated the communication, fast approval, and shipping. It is great to know the pay monthly option worked well for you.

The Rx Pros Team

Rated 5 out of 5 stars

Great company

Great company. Very attentive and. I extra fees. Easy to work with too!

May 2, 2026
Rx Pros logo

Reply from Rx Pros

Dear Wendy,

Thank you for your kind words. We are glad to hear you found the process attentive, easy, and transparent with no extra fees.

The Rx Pros Team

Rated 5 out of 5 stars

Great company

Great company

May 2, 2026
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Reply from Rx Pros

Dear Brandon,

Thank you for your feedback. We are glad to hear you had a great experience with our company.

The Rx Pros Team

Rated 5 out of 5 stars

Amanda has been amazing

Amanda has been amazing. I left my last provider because of the lackluster customer service, so it’s been wonderful finding Rx pros and Amanda. All my questions are answered promptly and the product is excellent. I will stay with them! Highly recommend.

May 1, 2026
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Reply from Rx Pros

Dear Alicia,

Thank you for your thoughtful review. We are glad to hear Amanda has been such a strong support and that your experience has been positive compared to your previous provider. We truly appreciate your recommendation.

The Rx Pros Team

Rated 4 out of 5 stars

So far so good

So far so good. Process was easy and meds shipped fast.

May 1, 2026
Rx Pros logo

Reply from Rx Pros

Dear Kyle,

Thank you for your feedback. We are glad to hear the process has been easy and that shipping has been fast.

The Rx Pros Team

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