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Rx Pros Reviews 9,711

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Health Consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with rxPros! A big shoutout to Amanda in particular- she has been so helpful and supportive.

May 4, 2026
Rx Pros logo

Reply from Rx Pros

Dear Aubrie,

Thank you for your kind words. We are so glad to hear you have had a great experience with Rx Pros and that Amanda has been especially helpful and supportive throughout your journey.

We truly appreciate your support and will make sure your feedback is shared with Amanda.

If you ever need anything in the future, please don’t hesitate to contact us at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

I’ve only just begun but the process…

I’ve only just begun but the process was quick and delivered as promised. I’m looking forward to the full experience.

May 4, 2026
Rx Pros logo

Reply from Rx Pros

Dear Melanie,

Thank you for your feedback. We are happy to hear the process was quick and that everything arrived as promised. Starting a new journey is exciting, and we look forward to being part of your continued experience.

If you ever have questions or need assistance, please feel free to contact Rx Pros anytime at (855) 495-3050.

The Rx Pros Team

Rated 4 out of 5 stars

Great success!

I have had wonderful success with weight loss. Although my weight loss has been fantastic, I am one of the few that struggles with nausea and vomiting. I understood and accepted the possibility of this side effect but at times it is overwhelming. I am very great full for the nausea medication.

May 4, 2026
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Reply from Rx Pros

Dear Barb,

Thank you for sharing your experience so openly. We are very happy to hear you have had wonderful success with your weight loss journey, and we also appreciate your honesty about the challenges with nausea and vomiting. We know side effects can sometimes be difficult, so we are glad the nausea medication has been helpful in managing those symptoms.

Your perseverance and success are inspiring, and we are honored to be part of your journey.

If you ever need support or have any concerns moving forward, please don’t hesitate to contact Rx Pros at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

Super easy

Super easy , helpful website and fast delivery

May 4, 2026
Rx Pros logo

Reply from Rx Pros

Dear Meghan,

Thank you for your kind words. We are glad to hear the process was easy and that delivery was fast. We appreciate your support and are excited to be part of your journey.

If you ever need anything moving forward, please do not hesitate to call us at (855) 495-3050.

The Rx Pros Team

Rated 3 out of 5 stars

Just starting the Tirzepitide…

Just starting the Tirzepitide today….will keep you updated.

May 4, 2026
Rx Pros logo

Reply from Rx Pros

Dear Robin,

Thank you for your feedback and for choosing Rx Pros as you begin your Tirzepatide journey. Starting a new medication can feel exciting and a little nerve wracking at the same time, so we are glad you’ve taken this important step toward your goals.

We appreciate you sharing your experience so far and look forward to hearing updates as you continue with the program. Our team is here to support you every step of the way.

If you ever have any questions, concerns, or need assistance during your journey, please don’t hesitate to contact Rx Pros at (855) 495-3050. We are always happy to help.

The Rx Pros Team

Rated 5 out of 5 stars

Finally feeling good in my body!

This has been the only thing that has helped me cancel out the food noise, feel full after I eat, eliminate sugar cravings, and finally lose the weight that I have been trying to for years! I am starting to finally feel good in my own body

April 1, 2026
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Reply from Rx Pros

Dear Holly,

Thank you so much for sharing your experience. Hearing that the medication has helped quiet the food noise, reduce cravings, and finally help you feel comfortable in your own body again is incredibly meaningful. We know how frustrating it can be to work hard for years without seeing the results you deserve, so we are truly happy you are finally finding success and confidence.

Your journey is inspiring, and we are honored to be part of it.

If you ever have questions or need support in the future, please don’t hesitate to contact Rx Pros at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

Continuing my GLP-1 therapy

It was very easy to get started. Since I was already on GLP-1 I was able to snap a photo of my current RX. From there a plan was made was put together to either continue at current strength or to change the dosage. I was very pleased on how it was put together and how quickly the prescription was submitted and filled.

April 27, 2026
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Reply from Rx Pros

Dear Jacqueline,

Thank you so much for your thoughtful feedback. We are very glad to hear the transition process was smooth and easy for you, especially since you were already on a GLP-1 program before joining Rx Pros. Being able to simply upload a photo of your current prescription and have a customized plan built around your existing dosage and goals is exactly the kind of streamlined experience we aim to provide.

We are also happy to hear you were pleased with how quickly everything was reviewed, submitted, and filled. We know continuity of care and avoiding interruptions in treatment are extremely important, so your feedback truly means a lot to us.

We appreciate you trusting Rx Pros with your journey and look forward to continuing to support you moving forward.

If you ever have any questions or need assistance in the future, please do not hesitate to give us a call at (855) 495-3050. We are always happy to help.

The Rx Pros Team

Rated 4 out of 5 stars

The product has been phenomenal

The product has been phenomenal! RxPros has been very responsive when I’ve had a question and are eager to provide quality customer service. I’ve been using RxPros for 9 months and it’s changed my life and works phenomenal as I’ve lost over 90 pounds. I have more energy, my self confidence has returned, and I’m back to the old me.
The only critique I have is that I wish they would start the refill process sooner, so you receive your meds before you run out of your current supply.

May 3, 2026
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Reply from Rx Pros

Dear Toby,

Thank you so much for your incredible review and for sharing your journey with us. Losing over 90 pounds in 9 months is an amazing accomplishment, and hearing that you have more energy, renewed confidence, and feel like yourself again is exactly why we do what we do. Your transformation is truly inspiring.

We are also very grateful for your thoughtful feedback regarding the refill timing. We completely understand how important it is to receive medication before your current supply runs out, and your suggestion is extremely valuable as we continue improving our refill and scheduling process to create a smoother experience for long term patients.

Thank you again for your trust, support, and kind words about our customer service team. We are honored to be part of your journey and look forward to continuing to support your success.

If you ever need assistance or have questions moving forward, please don’t hesitate to contact Rx Pros at (855) 495-3050. We are alw

Rated 5 out of 5 stars

The entire process from start to finish…

The entire process from start to finish was easy to navigate and quick. Unmatched prices, as well.

May 3, 2026
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Reply from Rx Pros

Dear Christina,

Thank you for your kind words. We are glad to hear the process was easy to navigate and quick, and that you found strong value in the pricing.

The Rx Pros Team

Rated 4 out of 5 stars

Rx Pros was so easy to use

Rx Pros was so easy to use! Very happy with the experience so far,

May 3, 2026
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Reply from Rx Pros

Dear Marcia,

Thank you for your kind words. We are glad to hear you found the process easy to use and that your experience has been positive so far.

The Rx Pros Team

Rated 5 out of 5 stars

I received my 3 month supply of…

I received my 3 month supply of semiglutide. It came packaged well with everything I needed. Some directions would have been helpful but I watched the injections on YouTube. It’s only been, a week and a half. My appetite is way low so I know it’s working. I feel fine, no nausea.

May 3, 2026
Rx Pros logo

Reply from Rx Pros

Dear Jody,

Thank you for your thoughtful review. We are glad to hear your shipment arrived well packaged with everything you needed. We also appreciate your feedback about instructions and will continue improving guidance for new patients. It is great to hear you are already noticing positive effects.

The Rx Pros Team

Rated 4 out of 5 stars

Easy process

May 3, 2026
Rx Pros logo

Reply from Rx Pros

Dear Mauvra,

Thank you for your feedback. We are happy to hear you found the process simple.

The Rx Pros Team

Rated 1 out of 5 stars

This business is a scam

This business is a scam. Don't make the mistake I made. They are all in India and it is impossible to get a live person on the phone every connection is answered by AI. I have used pharmaceutical grade mounjaro but their products are watered down. Lot of raving reviews that they have are fake. I am planning to report them to BBB and federal trade commission. Do your research and find a legitimate online supplier in the US. I tried for two weeks to talk to someone in there. Finally somebody called with a thick Indian accent and left me a voice mail that said "you wanted to talk to a live person so calling you back bye" didn't even leave a call back number. Even when you call their number listed on your account the phone service says the number you are trying to reach is likely scam but then their AI picks up the line. ***Update 5/426*** I filed a complaint with BBB and federal trade commission. The company refused to issue a refund to me or send me another set of the same product due to ineffectiveness. I also got call and email from BBB and provided them with more details and going to follow up with my complaint with federal trade commission. the company tried to tell me what I experienced is normal. I have been a pharmacist for over 20 years and quite familiar with these products and what they said was another lie trying to normalize the situation. they still haven't provided me with a number that I could call to talk to someone in charge. Pls for your safety and to avoid wasting your money avoid this company. I strongly stand by my comments that the company and the whole operation is a scam.

April 26, 2026
Unprompted review
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Reply from Rx Pros

Dear Robert,

Thank you for your feedback. We strongly disagree with the characterization of our company and take these concerns seriously. Rx Pros operates with licensed U.S.-based providers and partner pharmacies, and we do not sell or distribute diluted or unsafe products.

We understand your frustration regarding communication and would like the opportunity to review your account, including your medication, support requests, and call history. Please fill out the information request form on Trustpilot so we can reach out as well, or contact us directly at (855) 495-3050 so we can investigate this thoroughly.

The Rx Pros Team

Rated 4 out of 5 stars

Easy pricing and plans

Easy pricing and plans. I liked the pay monthly option. No others had that option

May 3, 2026
Rx Pros logo

Reply from Rx Pros

Dear Michael,

Thank you for your feedback. We are glad to hear you appreciated the flexible pricing and payment options.

The Rx Pros Team

Rated 4 out of 5 stars

The whole process was pretty simple

The whole process was pretty simple. Updates and progress were communicated in a timely manner. I would have liked an instruction brochure or video demonstrating self injection.

May 3, 2026
Rx Pros logo

Reply from Rx Pros

Dear Julie,

Thank you for your thoughtful feedback. We are glad to hear the process was simple and communication was timely. We also appreciate your suggestion regarding instructional materials and will continue improving guidance for new patients.

The Rx Pros Team

Rated 4 out of 5 stars

So far so good

So far so good. Easy to join and best price around. I needed to start at the lowest dose even though I have been on it for a few years from another pharmacy. That’s the only draw back at this point. I cannot comment on the effectiveness of this compound until I’m further along.

May 3, 2026
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Reply from Rx Pros

Dear Shelly,

Thank you for your feedback. We understand your concern about starting at a lower dose and appreciate your patience as you continue the program. We are glad to hear the process has been easy so far.

The Rx Pros Team

Rated 5 out of 5 stars

Easy order process and quick efficient…

Easy order process and quick efficient delivery process. I haven’t begun the medication yet but the dosage ordered was correct.

May 3, 2026
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Reply from Rx Pros

Dear Terri,

Thank you for your feedback. We are glad to hear the ordering and delivery process was efficient and that your dosage was correct. We wish you success as you begin your treatment.

The Rx Pros Team

Rated 5 out of 5 stars

RxPros was a quick and easy sign up

RxPros was a quick and easy sign up. Once I entered my info and uploaded current prescription photos it was very easy to switch over to their services from my previous company.

May 3, 2026
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Reply from Rx Pros

Dear Anonymous,

Thank you for your feedback. We are glad to hear switching from your previous provider was easy and that the process was smooth.

The Rx Pros Team

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