Rydale Clothing Reviews 2,854

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including clothing, dog accessories, and footwear, often highlighting their durability and excellent craftsmanship. Many consumers also appreciate the competitive pricing and the overall value for money. The delivery service is frequently described as fast and dependable, with many people noting quick dispatch and arrival times. However, some customers also noted issues with sizing, particularly regarding sleeve and leg lengths being too long or items fitting too tightly. A few people experienced problems with order delivery, mentioning delays or lost parcels, especially when certain couriers were used. There were also occasional reports of products not being entirely waterproof as advertised, or minor defects upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the good quality materials, design,... See more

Quality

Customers had positive experiences with quality, often praising the good quality products, materials, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering process, quick... See more

Price

Customers consistently note positive experiences with price, often highlighting good quality items at fair,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially lon... See more

Company replied

Rated 4 out of 5 stars

Ordered and delivered as expected. I ordered just one pair of long socks to try before potentially ordering more. These socks seem to be excellent quality, really well made and a good price. However,... See more

Company replied

Rated 4 out of 5 stars

Men's Ripon Team bomber jacket. Delivery took 6 days to arrive this time when normally I receive items in 2 days. Very warm, smart and comfortable and I think rainproof with both zippered and vel... See more

Company replied

Rated 5 out of 5 stars

Very easy ordering and return process. It's worth paying more for delivery to ensure that you don't get EVRi which makes a big difference. The dog harnesses are well made and fit nicely. I love the... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful stylish walking trouser

Bought these trousers for my daughter. She already had one pair and absolutely loves them. They are stretchy and look very tailored. She says they are so comfortable too.

February 9, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 2 out of 5 stars

Poor -Split open already

Sadly after buying end of Sept, for my daughter to wear once a fortnight. The seal straight down the back of one has opened up. The liner is ok, but the waterproof rubber is split. She has worn about 10 times. Not impressed at all.

February 23, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

The customer service department at this…

The customer service department at this company is first class. The problem I had was solved extremely quickly with no fuss at all.

A very , very happy customer 😁

February 23, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Perfect fit

Great service. Arrived promptly. Perfect fit and great length. Very stylish addition to any wardrobe.

February 14, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

As usual

As usual, great product sent very quickly and totally recommend

February 21, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great quality and fit

Great quality and fit. Easy returns process when ordered wrong size. Quick delivery.

February 12, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Always a good experience with Rydale

Always a good experience with Rydale, Item was a great price and was delivered quickly. Many thanks.

February 19, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Yorkshire Trading Customer Services Team

Rated 5 out of 5 stars

We absolutely love the look and quality…

We absolutely love the look and quality of Henry’s new dog coat.

February 5, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team

Rated 5 out of 5 stars

daughter loves them

Arrived on time - two T shirts - daughter loves them - Thank you

February 9, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

Excellent value for money

Very quick delivery, great value and looks good, hoping the little wriggler gets used to being zipped into it!!

February 9, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. I bought 2 fleeces and they are of good quality. Easy to put on.Great choice of colours. Most importantly keeps my dog warm and dry. Would highly recommend.

January 30, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

Split after less than 6 months

Bought last August, they have been used a handful of times over Winter and have a split already!

February 16, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Love my new welly socks

Love my new welly socks, great designs and good value for money.

February 15, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

First purchase from Rydale

First purchase from Rydale. Fab product at a great price. Sizing was accurate, good quality, easy transaction, fast dispatch and delivery

February 9, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

Great customer service

I ended up with a faulty pair, so contacted Rydale through Amazon and they were so helpful & friendly! Great products with great customer service.

January 23, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

Nice jacket

Nice jacket, lovely colour, thought it would be puffier

February 7, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team

Rated 4 out of 5 stars

Love , however could do with improvements

Love the style of Coats I bought however the zip tabs are very temperamental and get stuck which lets the overall quality down.

February 13, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order, once they were in stock, the sizing is good and the khaki colour is true to advertising. I think it looks splendid on him

February 6, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

I love the boot bag

I love the boot bag. The only downside was that the bag smelled very strongly of chemicals so I couldn’t use it for a few weeks.

February 3, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Waterproof, comfortable for walking climbing and more

Easy to order, quick to arrive, excellent quality, comfortable,

February 2, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

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