Ryder & Dutton Estate Agents - Ashton-under-Lyne Reviews 

253
TrustScore 5 out of 5

4.8

20 Market Street, OL6 6BX Ashton-Under-Lyne, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have just sold my late mother’s property in Ashton Under Lyne using Ryder & Dutton estate agents. All the staff, including Geraldine Marsden, were courteous, efficient and professional during the sa... See more

Rated 5 out of 5 stars

My move in process was done by agent Sinyee. Sinyee has been absolutely fantastic throughout the whole letting process. She has been professional, friendly, and very responsive to all of my question... See more

Rated 5 out of 5 stars

Kirsten and the team at the Ashton branch have been brilliant. Keeping me updated throughout the sale of our home. Always available and responsive to any of our questions. Would certainly recommend. T... See more

Rated 5 out of 5 stars

Kirsten has been an absolute star throughout the process. She has gone above and beyond, chasing and calling all parties constantly, in order to keep things moving. She is so proactive in getting thin... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Ashton-under-Lyne

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 20 Market Street, OL6 6BX, Ashton-Under-Lyne, Lancashire, United Kingdom

  • 0161 330 1192

4.8

Excellent

TrustScore 5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(253)

1,417 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kirsten Woodhead and her team were…

Kirsten Woodhead and her team were absolutely amazing and nothing was too small for them to deal with. The support we had while selling our house to moving out was first class. If we move again I wouldn’t hesitate to use Kirsten again.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

The team at Ryder Dutton were outstanding. They were on a mission to sell my house. My first line contact, Kirsten Woodhead, guided me every step of the way and provided helpful information so we chose the right buyer. I can't thank her enough for her direction. I originally used a different agent and ther was no progression. I changed to Ryder Dutton and was inundated with quality leads in a very short space of time. Highly professional and highly recomended.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Kirsten has been an absolute star…

Kirsten has been an absolute star throughout the process. She has gone above and beyond, chasing and calling all parties constantly, in order to keep things moving. She is so proactive in getting things done, and her communication is excellent. Throughout our move, she has always been available, and so helpful. Nothing is too much trouble. I can recommend Ryder & Dutton, and certainly recommend Kirsten, if you’re looking to move home.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ryder & Dutton did a great job with the…

Ryder & Dutton did a great job with the salem Geraldine was the move manager who helped complete the sale and was very helpful.

The whole team there were very friendly, Amber and Alice were very knowledgeable and helpful too.

August 29, 2025
Unprompted review
Rated 3 out of 5 stars

Really good service from the Move…

Really good service from the Move Manager, Geraldine - who kept us informed throughout the final stages. Only reason for 3 stars rather than 4 is that the initial valuation appeared quite high (given the small number of interested parties) and was probably a little over the top. JS

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Ryder & Dutton helped us to sell my nan's bungalow and were so helpful from start to finish. Communication was great and they always kept us up to date.
It was a pleasure to work with Kirsten and the rest of the R&D team.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Zak from the Ashton branch was…

Zak from the Ashton branch was wonderful today! I was really nervous to hold viewings for my property but he was really personable, shared a lot of knowledge and was great with advising me! He built a great working relationship in no time at all and I’m really pleased with my decision to use Ryder and Dutton to Let out my property! He’s a great addition, thanks again!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Ryder & Dutton Ashton under Lyne

From start to finish the team at Ryder and Dutton in Ashton-Under-Lyne went above and beyond in the service provided selling out home. A special mention though for Robyn Roberts, who provided us with exemplary service from start to finish, nothing was too much trouble, from regular updates to the voice of calm when we met with the inevitable hiccups along the way.

The only recommendation I would make is to use your own solicitors.

August 4, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing buyer experience

We submitted an asking price offer on a house through Ryder & Dutton, and it was officially accepted in writing. However, a few days later, we received a call informing us that new offers had come in and that we would now need to pay at least £20,000 more to secure the property.

This was incredibly disappointing. We had already instructed them - days earlier - to proceed with the solicitors they recommended and even paid a deposit for this. Despite this, they failed to take any action. When we submitted our paperwork and questioned why the property was still being advertised, we were immediately called and told it was being sold to someone else.

An awful experience that has completely tainted the search for our first home.

Edit: They did take the time to reach out after to apologise/offer support with finding another property, which was appreciated. In hindsight, this situation was likely mostly down to the seller - however still advertising the property online/entertaining 2 other offers just felt wrong to us - especially given that we paid a deposit with their recommended solicitor straight away on the day.

August 1, 2025
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

Thank you for your feedback and for allowing us to discuss this with you.
We understand your frustration regarding the process which we have to follow when dealing with offers. Unfortunately until we receive all the necessary documents from an interested party then we are unable to mark a property as Sold Subject to Contract and the property would remain on the market, but this should have been communicated to you better. We do appreciate you acknowledging our follow-up and offer to assist in finding another property.
Best wishes,
Alice Rimmer, Branch Manager, Ryder & Dutton, Ashton.

Rated 5 out of 5 stars

I bought my first house!

I purchased my first house and I am so grateful for the help I received from Geraldine Marsden and Robyn Roberts. The whole process from start to finish was so smooth, I didn’t have to chase for anything and I was kept informed every step of the way! Thank you so much!!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Positive buying experience with Ryder and Dutton

Ryder and Dutton made our moving experience easy as they kept on top of where things were up to and were always helpful in moving things forward. Kirsten, who handling our case was friendly, professional and very competent and we felt very supported by her.

July 18, 2025
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We're happy to hear that your moving experience was made easy. It's great to know that you felt supported by Kirsten and that her competence was helpful in moving things forward. Thank you for your positive feedback. We hope you will be very happy in your new home.

Rated 5 out of 5 stars

I sold my property with Ryder&Dutton…

I sold my property with Ryder&Dutton Ashton branch, the whole process from booking the initial valuation, any dealings during the sale was all very professional and i was kept updated at every stage, A massive thank you to Kirsten who was looking after the sale of my property, she is a great asset to your company/Branch, very professional, communication was excellent and made the whole experience a breeze, Amazing work thank you

July 21, 2025
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We appreciate you sharing your experience selling your property with us. We're so glad the process was professional, and you were well-informed. It's great to hear that Kirsten made the experience a breeze. We value your feedback!
All the best for the future

Rated 5 out of 5 stars

Kirsten means what she says!

Firstly R&D seem to be the only people to use on my lane in Ashton. Their signs appear like dominoes from the view at the bridge and downwards, all with sold steadily being nailed on one after the other. Kirsten responded well, she gave a special personal touch as to what was actually happening and installed confidence in me. Robyn also for last minute details and info needed on completion day to help my buyer settle in. They really are the premier agents to use, ask for Kirsten though as she is honest as the day is long and never once fails to tell you what is going on every step of the way. I was in the Congo working so I needed that extra bit of service, needing to rely on her more heavily than a normal client. Her first words were, 'its lovely this flat, we will sell this in minutes', and guess what - she did!

July 8, 2025
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We're happy to hear that you had such a positive experience! It's great to know that our team provided you with the support and confidence you needed, especially while you were working abroad. We appreciate your kind words and are glad we could help you achieve a quick sale.

Rated 5 out of 5 stars

Highly recommend

Highly recommend

Amazing staff and was very helpful especially Jenny.

Thank you

July 8, 2025
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and thank you for the recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look