I have just sold my late mother’s property in Ashton Under Lyne using Ryder & Dutton estate agents. All the staff, including Geraldine Marsden, were courteous, efficient and professional during the sa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My move in process was done by agent Sinyee. Sinyee has been absolutely fantastic throughout the whole letting process. She has been professional, friendly, and very responsive to all of my question... See more
Kirsten and the team at the Ashton branch have been brilliant. Keeping me updated throughout the sale of our home. Always available and responsive to any of our questions. Would certainly recommend. T... See more
Kirsten has been an absolute star throughout the process. She has gone above and beyond, chasing and calling all parties constantly, in order to keep things moving. She is so proactive in getting thin... See more
Company details
About Ryder & Dutton Estate Agents - Ashton-under-Lyne
Written by the company
Family Run Community Driven
How can we help you move?
Expert Valuation Find a Property Let Your Property Mortgage AdviceContact info
20 Market Street, OL6 6BX, Ashton-Under-Lyne, Lancashire, United Kingdom
- 0161 330 1192
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and always kept us in the…
Great service and always kept us in the loop!
Kirsten and the team were very informative, helpful and went above and beyond. I would highly recommend the branch and the team.
Geraldine Marsden was not too pushy and very polite
Not too pushy and very polite
Kirsten Woodhead and her team were…
Kirsten Woodhead and her team were absolutely amazing and nothing was too small for them to deal with. The support we had while selling our house to moving out was first class. If we move again I wouldn’t hesitate to use Kirsten again.
Kirsten recently sold our home in…
Kirsten recently sold our home in Ashton under Lyne and was a great help keeping all parties informed on the sale & purchaser . would highly recommend Ryder & Dutton in AUL.
Thank you Sam
I am very happy with my new house 🏠…
I am very happy with my new house 🏠 thanks to kirsten Goodhead
Outstanding
The team at Ryder Dutton were outstanding. They were on a mission to sell my house. My first line contact, Kirsten Woodhead, guided me every step of the way and provided helpful information so we chose the right buyer. I can't thank her enough for her direction. I originally used a different agent and ther was no progression. I changed to Ryder Dutton and was inundated with quality leads in a very short space of time. Highly professional and highly recomended.
Kirsten has been an absolute star…
Kirsten has been an absolute star throughout the process. She has gone above and beyond, chasing and calling all parties constantly, in order to keep things moving. She is so proactive in getting things done, and her communication is excellent. Throughout our move, she has always been available, and so helpful. Nothing is too much trouble. I can recommend Ryder & Dutton, and certainly recommend Kirsten, if you’re looking to move home.
Very nice and friendly staff Kristen is…
Very nice and friendly staff Kristen is very very nice lady really appreciate.
Ryder & Dutton did a great job with the…
Ryder & Dutton did a great job with the salem Geraldine was the move manager who helped complete the sale and was very helpful.
The whole team there were very friendly, Amber and Alice were very knowledgeable and helpful too.
Kept up to speed with the whole process…
Kept up to speed with the whole process Kirsten was a diamond as were the whole team , all acted professionally at every stage.
Would definitely recommend Ryder and Dutton
Thanks guys
Andy
Really good service from the Move…
Really good service from the Move Manager, Geraldine - who kept us informed throughout the final stages. Only reason for 3 stars rather than 4 is that the initial valuation appeared quite high (given the small number of interested parties) and was probably a little over the top. JS
Would definitely recommend
Ryder & Dutton helped us to sell my nan's bungalow and were so helpful from start to finish. Communication was great and they always kept us up to date.
It was a pleasure to work with Kirsten and the rest of the R&D team.
Zak from the Ashton branch was…
Zak from the Ashton branch was wonderful today! I was really nervous to hold viewings for my property but he was really personable, shared a lot of knowledge and was great with advising me! He built a great working relationship in no time at all and I’m really pleased with my decision to use Ryder and Dutton to Let out my property! He’s a great addition, thanks again!
Ryder & Dutton Ashton under Lyne
From start to finish the team at Ryder and Dutton in Ashton-Under-Lyne went above and beyond in the service provided selling out home. A special mention though for Robyn Roberts, who provided us with exemplary service from start to finish, nothing was too much trouble, from regular updates to the voice of calm when we met with the inevitable hiccups along the way.
The only recommendation I would make is to use your own solicitors.
May use AI-assist with repliesRead more
Disappointing buyer experience
We submitted an asking price offer on a house through Ryder & Dutton, and it was officially accepted in writing. However, a few days later, we received a call informing us that new offers had come in and that we would now need to pay at least £20,000 more to secure the property.
This was incredibly disappointing. We had already instructed them - days earlier - to proceed with the solicitors they recommended and even paid a deposit for this. Despite this, they failed to take any action. When we submitted our paperwork and questioned why the property was still being advertised, we were immediately called and told it was being sold to someone else.
An awful experience that has completely tainted the search for our first home.
Edit: They did take the time to reach out after to apologise/offer support with finding another property, which was appreciated. In hindsight, this situation was likely mostly down to the seller - however still advertising the property online/entertaining 2 other offers just felt wrong to us - especially given that we paid a deposit with their recommended solicitor straight away on the day.

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne
I bought my first house!
I purchased my first house and I am so grateful for the help I received from Geraldine Marsden and Robyn Roberts. The whole process from start to finish was so smooth, I didn’t have to chase for anything and I was kept informed every step of the way! Thank you so much!!
Positive buying experience with Ryder and Dutton
Ryder and Dutton made our moving experience easy as they kept on top of where things were up to and were always helpful in moving things forward. Kirsten, who handling our case was friendly, professional and very competent and we felt very supported by her.

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne
I sold my property with Ryder&Dutton…
I sold my property with Ryder&Dutton Ashton branch, the whole process from booking the initial valuation, any dealings during the sale was all very professional and i was kept updated at every stage, A massive thank you to Kirsten who was looking after the sale of my property, she is a great asset to your company/Branch, very professional, communication was excellent and made the whole experience a breeze, Amazing work thank you

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne
Kirsten means what she says!
Firstly R&D seem to be the only people to use on my lane in Ashton. Their signs appear like dominoes from the view at the bridge and downwards, all with sold steadily being nailed on one after the other. Kirsten responded well, she gave a special personal touch as to what was actually happening and installed confidence in me. Robyn also for last minute details and info needed on completion day to help my buyer settle in. They really are the premier agents to use, ask for Kirsten though as she is honest as the day is long and never once fails to tell you what is going on every step of the way. I was in the Congo working so I needed that extra bit of service, needing to rely on her more heavily than a normal client. Her first words were, 'its lovely this flat, we will sell this in minutes', and guess what - she did!

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne
Highly recommend
Highly recommend
Amazing staff and was very helpful especially Jenny.
Thank you

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







