Ryder & Dutton Estate Agents - Ashton-under-Lyne Reviews 

253
TrustScore 5 out of 5

4.8

20 Market Street, OL6 6BX Ashton-Under-Lyne, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have just sold my late mother’s property in Ashton Under Lyne using Ryder & Dutton estate agents. All the staff, including Geraldine Marsden, were courteous, efficient and professional during the sa... See more

Rated 5 out of 5 stars

My move in process was done by agent Sinyee. Sinyee has been absolutely fantastic throughout the whole letting process. She has been professional, friendly, and very responsive to all of my question... See more

Rated 5 out of 5 stars

Kirsten and the team at the Ashton branch have been brilliant. Keeping me updated throughout the sale of our home. Always available and responsive to any of our questions. Would certainly recommend. T... See more

Rated 5 out of 5 stars

Kirsten has been an absolute star throughout the process. She has gone above and beyond, chasing and calling all parties constantly, in order to keep things moving. She is so proactive in getting thin... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Ashton-under-Lyne

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info

  • 20 Market Street, OL6 6BX, Ashton-Under-Lyne, Lancashire, United Kingdom

  • 0161 330 1192

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

1,269 reviews in the last 12 months

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Rated 4 out of 5 stars

Review

Bought our first home (no chain) back in May and finally completed this week with the support of Geraldine. It was probably far more complex than needed to be but Geraldine did consistently provide timely updates and answers when solicitors couldn’t. Only giving 4 stars due to being passed pillar to post initially by R&D and it taking c10 weeks to find out the case handlers on the vendors side had disappeared which delayed the process more than we would’ve liked. Would use r&d again in the future now we understand the home buying process a little more

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best!!

Having had the property on the market with another estate agency and receiving very few viewings, we decided to re list the property with Ryder and Dutton. In this day and age you tend to think that if people want to view a property they use Rightmove...... Wrong. Ryder and Dutton are not the cheapest but you get what you pay for! Their service is second to none and their database of potential buyers speaks volumes. Amber was brilliant from day one and Alice advised on what would make the property more appealing. In the first week alone we had more viewings than in the previous 4 months with our last estate agents. The property has now been sold for the full asking price and I would 100% recommend Ryder and Dutton. The cheapest is not always the best option. You truly do get what you pay for when you use the best. Highly recommended. Thank you to all the team at Ashton branch.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Stress free selling

Well I instructed Ryder & Dutton to sell my home 18 months ago having struggled to sell with another agent. Initially to be honest it was priced a little high as we always like to aim high, but with the guidance & support of the team, initially lead by Georgia, who was first appointed. Zoe took the bulk of the sales, and not without the support of the viewing reps, and the rest of the team we finally got a sale. The house was sold 4 times before it finalised, due to buyers pulling out. I used the solicitors recommended by Ryder & Dutton whom kept me informed throughout. Thankyou to Ryder & Dutton.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

After a shaky start with our first…

After a shaky start with our first buyers being unable to get a mortgage, new buyers were found within 2 weeks of the property going back on the market and completion was within 4 months. Well done Ryder and Dutton.

November 23, 2024
Rated 5 out of 5 stars

Customer service

Hi
From the initial contact on the viewing day to the date of completion.. all I can say excellent guidance and advice throughout the process.
Thank you
Mohammed

October 5, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We truly appreciate your kind words and feedback. It's wonderful to hear that you had a positive experience from start to finish.

Rated 5 out of 5 stars

I have recently sold my first home

I have recently sold my first home, and as new to the process Geraldine was very helpful and was proactive I dealing with any questions no matter how small and chased the Solicitors when required and provided good coordination point for the process

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

great experience, so much help

Thank you so much to Geraldine Marsden for all of her help and support throughout our purchase process. It was not the simplest but Geraldine kept us informed throughout, was really helpful in chasing up and finding things out for us.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

The whole team have been fantastic throughout the process of selling our property.
The team had great local knowledge relating to current house prices.
The initial sales team provided a prompt and professional service and arranged block viewings of the property due to the demand to allow an easy process with minimal disruption to our daily family life.
At the time of accepting an offer the process went to the teams move manager, Geraldine Marsden.
Geraldine provided an exceptional service and took away the stress of chasing up solicitors along with ensuring the sales process went as smooth as possible. I believe that if it was not for Geraldine’s commitment to provide this high level of service we would still be going through the sales process and with a lot more added pressure and stress.
Throughout this Geraldine provided us with full updates ensuring we were never unaware of the progression of our sale.
I highly recommend Ryder and Dutton as an estate agent for selling a property.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish Ryder & Dutton…

From start to finish Ryder & Dutton have delivered on what we agreed. Since accepting an offer on our property Geraldine has been on the ball and been more than helpful to answer any questions or queries we had. She has done everything possible to get the completion over the line and we couldn’t be more grateful for all her help. Big thanks to Geraldine and the team at Ashton.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot rate Ryder & Dutton highly…

I cannot rate Ryder & Dutton highly enough. We want to say a huge thank you to the wonderful Zoe! This is the professionalism you always want but rarely get. Zoe was faultless from the very beginning keeping in touch with every step of the way. She had us viewings lined up before the post went live, and we had two offers within the first weeks. Zoe completely understood very difficult circumstances and made selling our home a breeze. Zoe’s communication was prompt and always very helpful. She constantly updated us on the progress and ensured that both us and our buyers were happy. She’s wonderful and we will be recommending her to anyone we know.

November 1, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

Hi Pete & Laura, it was a pleasure working with you. Glad we could get this through as smoothly as it did! We wish you all the best! Thanks, Zoe.

Rated 5 out of 5 stars

Geraldine looked after us from sale to…

Geraldine looked after us from sale to completion and kept us regularly updated during the process.

August 19, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We are so pleased to hear that you had a positive experience with Geraldine. We appreciate you taking the time to share your feedback. We are committed to providing excellent customer service and we are glad that Geraldine was able to help you throughout the process.

Rated 5 out of 5 stars

Excellent Customer Service

Ryder and Dutton were very proactive with the sale of our property. Great communication and always professional. Geraldine was especially helpful throughout answering any questions and chasing the buyer towards the end.

August 15, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We appreciate your kind words and are thrilled to hear about your positive experience. We're glad Geraldine was particularly helpful in answering your questions and guiding the process.

Rated 5 out of 5 stars

A good job well done .

Following a family bereavement I chose Ryder and Dutton to sell a house .
All the staff were very pleasant and very helpful. The Move Manager, Geraldine Marsden , proved to be helpful and made the whole business as stress free as possible.
A big thank you goes to everyone involved .

September 27, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We are grateful that our team was able to help you during this difficult time. We are pleased to hear that you found our staff to be helpful and pleasant. We are proud of our team's commitment to providing excellent customer service.

Rated 5 out of 5 stars

Great to deal with

Great to deal with from start to finish, Geraldine was very proactive and informative throughout.

October 4, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We are so pleased to hear that you had a positive experience. We appreciate your kind words about Geraldine.

Rated 5 out of 5 stars

Impeccable Service

We've just completed on a home with Ryder and Dutton and couldn't be happier. They were so accommodating throughout the entire process, even through the extra bumps in the road. I cannot praise Geraldine Marsden enough for continuously following up with solicitors, surveyors and other contractors on our behalf. She always kept us informed during every step of the process and her commitment to our home buying journey meant that I felt like I didn't actually have to do much, except wait for her updates. She certainly made easier what's considered a very stressful process. Thank you so much for all your efforts. I wouldn't hesitate recommending Ryder and Dutton at all after our experience.

October 18, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We are thrilled to hear about your positive experience with our company and Geraldine. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the home buying process. We strive to make every customer's journey as smooth as possible, and it's rewarding to hear that Geraldine's dedication made a real difference for you.

Rated 5 out of 5 stars

This is the second house we have sold…

This is the second house we have sold with Ryder & Dutton & would like to say how efficient all the staff have been. Geraldine Marsden was assigned as our Move Manager & we found her to be efficient, conscientious & we were kept up-to-date every step of the process. Thanks again for all your help.

October 11, 2024
Unprompted review
Ryder & Dutton Estate Agents - Ashton-under-Lyne logo

Reply from Ryder & Dutton Estate Agents - Ashton-under-Lyne

We are delighted to hear that once again you were happy with the service you received from our team. We strive to provide the best possible service to all our clients, and we are thrilled that you found our team to be efficient and helpful.

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