Ryder & Dutton Estate Agents - Halifax Reviews 50

TrustScore 4.5 out of 5

4.7

Town Hall Street 21, HX6 Sowerby Bridge, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently completed my house with the help of Ryder & Dutton. The service was fantastic Nicole called me every week to update me, even if there's wasn't much of an update, she wanted to make sure i k... See more

Rated 5 out of 5 stars

All the staff, Matt, Ella, Oliver and Fleur have been amazing in dealing with my house sale from start to finish. I chose them as they had a great sales package, genuine sales staff, an out of hours c... See more

Rated 5 out of 5 stars

I have recently sold 2 properties with Ryder/Dutton Halifax They weren’t the easiest to sell as l had 2 previous Estate Agents who gave up on them, as they were rural & off the beaten track, but a... See more

Rated 5 out of 5 stars

Cant fault anything with the Halifax branch and can only give 5 stars. The staff have been extremely helpful continually keeping us updated and nothing was ever too much trouble. I would particularly... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Halifax

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • Town Hall Street 21, HX6, Sowerby Bridge, England, United Kingdom

  • 01422 433849

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Couldn’t be happier

Just bought my first home and it was through Ryder & Dutton, everything got done a lot quicker than I expected, I was told a minimum of three months but I’ve been handed the keys in just over two months. Big thanks to Ella who took care of everything for me. If I had any problems or enquiries she was always quick and happy to help. Very happy with the whole experience.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

We recently bought and sold our house…

We recently bought and sold our house through Ryder & Dutton, and we can't recommend them highly enough. They made the entire process smooth, with fantastic communication throughout. A special thanks to Matt and Oliver—you were exceptional, going above and beyond from start to finish.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

From the day I made an offer on a…

From the day I made an offer on a property in Stainland, Halifax, Ella was always on the other end of the phone to answer any queries I had. Nothing was too much trouble to her and if she couldn’t answer my questions immediately, she always rang me back as soon as she could.
Ella has a warm, friendly manner at all times and I wouldn’t hesitate to use Ryder and Dutton in Halifax again if the need arose.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience - would recommend

I dealt with Holly at the Halifax branch, and she was great! She was always happy to share updates and helped when negotiations got a bit tetchy. Great to deal with from a buyer’s perspective.

October 25, 2024
Rated 5 out of 5 stars

A client centred, professional focused Estate Agents.

Having recently completed on the sale of a house I cannot recommend Ryder & Dutton highly enough. Especially Oliver Bolton and the staff at the Halifax branch. Throughout the process, from viewings to completion, I have been kept fully informed and have felt confident that the best outcome was always being sought. Everyone I have dealt with have been enthusiastic, affable and professionally focused.
I would recommend Ryder & Dutton as an excellent, client centred estate agency with a professional focus.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from Holly and the Halifax Team

Amazing service from Holly - we are based in New Zealand and selling in Halifax so her prompt replies to all our queries and keeping us up to date with developments was especially appreciated. Was also great cover from Matt and Hollys colleagues when she was on holiday. Highly recommend and fantastic value for money.

September 20, 2024
Rated 5 out of 5 stars

Excellent service

I couldn't recommend Ryder and Dutton enough. They were so helpful especially Oliver who was always available to speak to me and give me advice. I felt really supported through the whole process and I'm really thankful for this.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional Agent

I have had multiple viewing with Ryder & Dutton, all being with Ezrha. She is very informative, very polite and always punctual. She has kept me informed throughout my search and has been the best agent possible.

July 7, 2024
Unprompted review
Rated 5 out of 5 stars

Professional service

We had quite a long and stressful process for the sale of our home, but Ella and her team were fantastic from start to finish with a particularly anxious and stressed home owner! Potential buyers are a horrible experience on the whole, but Ryder and Dutton really do try their best to get you the right buyer. Special mention to Ezhra, if you opt for assisted viewings. This lady is brilliant at her job. Could do with a medal.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent !

Impressed by the efforts the Halifax team put in even though the viewings went on... and on.... and (yes, you get the idea!)

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Ella L - Amazing Customer Service

Me and my partner are almost at the end of buying our first house through R&D. Ella has been so helpful and friendly throughout the process. She has chased anything we've asked her about and got answers to us so quickly. Very reliable, friendly and professional service.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agent

Cant fault anything with the Halifax branch and can only give 5 stars. The staff have been extremely helpful continually keeping us updated and nothing was ever too much trouble. I would particularly like to thank Rachel, Stacey, Ruth, Holly, Rachel & Ella who all made everything run so smoothly..Can definitely recommend.

April 22, 2024
Rated 1 out of 5 stars

Not a great experience

Not a great experience. Falsified feedback from a viewing that did not happen: I was asked to show viewer around as R&D not available. However, viewer did not show up. R&D provided me with feedback for a visit which clearly did not take place.
At another viewing, R&D arranged accompanied viewing. The agent had not been to my property before, was not familiar with the property and went to the wrong property at the appointment time. Luckily, I was still in the local area and was able to return to the house to show the viewers around. After several frantic phone calls, R&D eventually showed up just as the viewers were leaving.These viewers went on to purchase the property. Had I not been nearby to show them around, I could have potentially lost the sale.
On the whole, a very stressful process.

February 22, 2024
Ryder & Dutton Estate Agents - Halifax logo

Reply from Ryder & Dutton Estate Agents - Halifax

Dear Michelle,
Thank you for your time when we spoke earlier today.
As explained when we spoke, we would never falsify a viewing appointment and I hope I have clarified what appears to have happened with the viewer in this situation. However, I do accept that other aspects of the service you received from us should have been better and we apologise that the service you received was not always of the high standard we aim for.
Kind regards,
Jake Rowson
Sales Director
Ryder & Dutton

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