Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seein... See more
Company replied
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See what reviewers are saying
Very easy to navigate my purchase and excellent, speedy delivery. Highly recommend this seller and will be using again ☺️
Company replied
I purchased 10 bottles of self juice. 6 of these were fine and correct mg 4 of the bottles were orange ice and came in double the nicotine MG . They were pretty harsh I emailed them ' n... See more
The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.
Company replied
Company details
Written by the company
S-Elf Juice UK is a premier e-liquid manufacturer and online retailer, renowned for its exceptional quality. Our e-liquids are meticulously developed and produced in the UK, using the finest ethically sourced ingredients and adhering to the highest standards. Explore our vibrant collection of over 90 flavours, from the timeless taste of classic tobacco and refreshing menthol to the punchy sweetness of fruits, all available in various strengths to perfectly match your vaping style. Additionally, our online store offers top-quality electronic cigarettes and vaping merchandise.
Contact info
United Kingdom
- help@s-elfjuice.com
- s-elfjuice.com
3.9
Great
22 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wrong nicotine mg
I purchased 10 bottles of self juice. 6 of these were fine and correct mg
4 of the bottles were orange ice and came in double the nicotine MG . They were pretty harsh
I emailed them ' no response
I emailed again incase i had sent it to wrong email address and included pictures and still no response about 10 days since the first email
At this point i dont care, not looking for order to be replaced as i went and bought new orange ices from the local VPZ shop but i am writing the review because the customer service
is poor and they just dont respond it seems
I wont buy from here again
April 7, 2026
Unprompted review
Very easy to navigate my purchase and…
Very easy to navigate my purchase and excellent, speedy delivery. Highly recommend this seller and will be using again ☺️
March 27, 2026
Reply from S-Elf Juice
Hi Alma
Thanks so much for your feedback and pleased that you enjoy the liquid and the shopping experience :)
Thanks again
S-Elf Juice
The only vape juices I now use
The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.
February 25, 2026
Reply from S-Elf Juice
Hi Leah
Thanks so much for your feedback and pleased that you enjoy the liquid and how much of a fan of ours you are!
Thanks again
S-Elf Juice
Reply from S-Elf Juice
Hi Susan
Sorry to hear that the wrong liquid was sent out to you. We did reply back to your email looking to make this right. If you email us at help@s-elfjuice.com, we can get this sorted
S-Elf Juice
Reply from S-Elf Juice
Hi CHARLIe
Thanks so much for your feedback and pleased that you enjoy the liquid and the shopping experience :)
Thanks again
S-Elf Juice
Really great customer service when my…
Really great customer service when my order didn't arrive on time
January 3, 2026
Reply from S-Elf Juice
Hi Victoria
Thanks so much for your feedback and its great to hear that the customer service team help sort your issue out
Thanks again
S-Elf Juice
Excellent price for quality Self Juice
Excellent price for quality Self Juice, Nice and tasty blackcurrant and cherry.
January 3, 2026
Reply from S-Elf Juice
Hi Patrick
Thanks so much for your feedback! We're really glad you found the quality of S-Elf Juice excellent and and hope to see you again soon!
S-Elf Juice
Easy to order and quick delivery
September 29, 2025
Reply from S-Elf Juice
Hi Rhian
Thanks so much for your feedback! We're really glad you found it easy to order and that your delivery arrived quickly. Hope to see you again soon!
S-Elf Juice
Reply from S-Elf Juice
Hi Sarah
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying S-Elf Juice Experience
Thanks
Where is my order gone!?
I ordered on their website and have no news about it! Tried to reach them on their mail address but all I got was an automatic response, tried again on their website and again nothing, tried to have news about my order but can have any news about it! The costumer service is not existent. No possible way to know if your order has been sent or not, or where it is. They say deliver fast it’s been a week already.. and since I can’t know anything about my order I can’t get a refund neither but yes they took my money and no I got nothing… if you see this am still waiting atm!
June 3, 2025
Unprompted review
Reply from S-Elf Juice
Hi Alexis,
We apologise for the inconvenience caused by not receiving ay reply from us. I can see that your package was delivered on the 4th June and i can see that the delay was due to verification needing to take place
We truly appreciate your patience throughout this process, and again, we’re sorry for any frustration caused.
Please don't hesitate to reach out if you need anything else.
Many Thanks,
S-Elf Juice
Reply from S-Elf Juice
Hiya Sam
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying the S-Elf Juice flavours!
Thanks
S-Elf Team
Quality juices, lots of flavours and quick delivery.
Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seeing as I don't go that often, i'll definitely re-order online again
May 2, 2025
Reply from S-Elf Juice
Hiya
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying the S-Elf Juice flavours especially the blackcurrant (one of my favourites as well!)
Thanks
S-Elf Team
Reply from S-Elf Juice
Hiya Hannah
So sorry that we cancelled your order. We did reach out to yourselves to explain that we are currently out of stock of the flavour your ordered.
We would love to have you order from us again so please let us know if there is anything we can do to help
Aways have stock of s-elf legends which…
Aways have stock of s-elf legends which I can't get anywhere else. Quick delivery. And I earn points.
February 23, 2025
Contacted regarding recent order issue…
Contacted regarding recent order issue as empty packaging arrived, within 24 hours they responded to me and sent me out my replacement order again and received it within 24 hours
February 25, 2025
Unprompted review
Reply from S-Elf Juice
Hi Katie,
We appreciate you taking the time out of your day to leave us this 5 star review!
We are happy to hear that we have resolved your issue. If there is anything else we can assist you with, please reach out to us.
Thank You,
S-Elf Juice
Great customer care order a lot!!
December 30, 2024
Reply from S-Elf Juice
Hi Dave,
We're thrilled you had a fantastic experience!
We appreciate you taking the time to share your positive feedback as we strive to provide excellent customer service, and your comments are a testament to our team's dedication.
Thank you,
S-Elf Juice
empty package
Received empty package already opened. Just with invoice
Update: Unfortunately I have received 0 emails and can prove that nothing has been sent to myself, checked spam also. As for phone calls, I am currently on vacation so will not receive any. Have emailed multiple times.
please double check you have sent any emails, as so far I’ve had 0 correspondence from yourselfs.
Months later. Still no correspondence.
February 14, 2025
Reply from S-Elf Juice
Hi Renyta
Thank you for bringing this to our attention, and we apologise for the inconvenience caused. We have tried reaching out to you via phone and email to address this issue, but unfortunately, we haven’t received a response from you.
At your earliest convenience, please contact our customer support team at help@s-elfjuice.com so we can promptly resolve this matter for you. We truly value your satisfaction and are committed to making this right.
Looking forward to hearing from you soon!
Many thanks,
S-Elf Juice
Service from this company good
Service from this company good - unfortunately, Royal Mail let them down !!! - took 5 days from ordering to delivery 🙁
November 8, 2024
Reply from S-Elf Juice
Hi Pauline,
Thank you for your feedback.
We're delighted to hear you were satisfied with our service, though we're truly sorry to hear about the delivery delay. While we always aim to dispatch orders promptly, we understand how frustrating it can be when external delays occur.
Please rest assured we're actively working with our delivery partners to minimize such issues in the future.
Many thanks,
S-Elf Juice
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