S4A Group Ltd Reviews 

258
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nice easy booking system, friendly and quick responses to emails. Excellent sessions for kids, my Son always comes home so happy (And exhausted!) having had the best day taking part of lots of differe... See more

Rated 5 out of 5 stars

My 2 girls loved attending the S4A summer holiday club at the William Harding School. Neither are particularly sporty; they are kept busy with arts and crafts and trying new activities. They enjoyed t... See more

Rated 5 out of 5 stars

My 6 year old daughter came home really excited after the forest school session, she was absolutely buzzing and telling me about the wonderful activities she had taken part in! Lighting a fire, cookin... See more

Rated 5 out of 5 stars

We're huge fans of s4a. Our sons attend wrap-around and holiday clubs and love the activities and the staff. We have no concern that they're being entertained, but also looked after and any issues are... See more

Company details

  1. After School Program
  2. Primary School
  3. Soccer Club

Written by the company

At S4A we strive to create a childcare environment that allows children to pursue their interests through a wide variety of exciting activities


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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1-star

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4.9

All reviews

(258)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

This summer holiday has been my first…

This summer holiday has been my first time using s4a for childcare provision. I was so nervous (way more so than my 5 year old who confidently walked in on day 1). I have been very impressed so far with the provision - my son has been happy and excited to tell me about his day at every pick up. I am planning to use s4a more frequently to cover the school holidays. Thank you!

July 31, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you very much for sharing your experience with us! We're so glad to hear that your son's time with us during the summer holiday has been positive and enjoyable. It's completely understandable to feel nervous initially, but it's lovely to know that your son felt comfortable right from the start. We're delighted that he's been happy and excited to share his day with you after each pickup. We're looking forward to having him with us more frequently during school holidays.

Rated 1 out of 5 stars

Error message.....

New website is still an error festival, for example when trying to book a morning session I see "Booking validation failed (Error: You have already booked 8:00 - School start on Mon 2 Oct 2023 @ Autumn '23 Wraparound for this child)"

And it's now Jan 2024 !

Website is just dreadful, please update the pre-historic nature of it.

Oh, and while you are at it how about a decent logo !

Update - after comment from S4A, I'm sure your service is great, and once you update the usability issues on your website, and I don't have to fill in each field every time I book a session, Then I will give you a 5-star review.

July 10, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Hello Steve,

We are very disappointed to receive our first 1-star review. This low rating does have a significant impact on our overall score, and we're sorry to see that you found our website less than satisfactory. While we understand your concerns about the website's usability and appearance, we would have appreciated if you could share your thoughts on the services we provide for your child as well.

On a positive note, we're rolling out a new website on September 1st, and we hope you'll find it to be a significant improvement from what you've experienced.


Hi Steve, how have you found our new website? We used the feedback to ensure children's details did not need to be implemented each time.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Kids had a great time. They loved the activities and getting to try new things. They were well looked after but felt like they were being independent. Would definitely sign them up again- excellent value for money!

July 27, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your lovely feedback. We are so glad they had an amazing time and they will be attending again.

Rated 5 out of 5 stars

Loved forest school club at BPS

My 9 and 7 year olds absolutely loved forest school holiday club at Buckingham Primary. They like holiday club normally but this is the most they ever liked it! Very happy they’re booked in for the next few weeks too!

July 26, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your kind words regarding our Forest School Holiday Club. We are glad they both had a lovely time, we look forward to having them both again.

Rated 5 out of 5 stars

Great day

My son had a great day and enjoyed the different activities. The staff were awesome (his words)

July 24, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for the review, we are glad to hear that your son had a super day!

Rated 5 out of 5 stars

My daughter loved her season yesterday

My daughter loved her season yesterday! She enjoyed making popcorn on the fire pit and drinking hot chocolate. Great team well done Mr Mud!

July 24, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your lovely words! Mr Mud is very popular, I am glad she had a brilliant day.

Rated 3 out of 5 stars

Very flexible and easy to book and…

Very flexible and easy to book and friendly people. Some days though my boys say they haven’t really done much and are just held in the hall. Would be nice if they had more equipment/activities/games they could bring out when the weather is not very good.

June 10, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your feedback, we have passed this on to the team to ensure that there is more equipment available to them.

Rated 5 out of 5 stars

Excellent care provider!

A welcoming, familiar team, every day, who take great care to support, teach and generally look after my child. They really do go out of their way to ensure the optimal wellbeing for the children in their care. Thank you!

June 10, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your feedback, that is fantastic to hear!

Rated 5 out of 5 stars

Excellent service

Excellent service. Our son loves going to the after school club.

June 10, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your feedback

Rated 5 out of 5 stars

S4A are fantastic at keeping the…

S4A are fantastic at keeping the children busy and entertained. They also support children with SEN with no issues. Fantastic for before and after school, or holidays if you work.

April 4, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your feedback, It is always wonderful to hear reviews like this.

Rated 4 out of 5 stars

Great company - booking should be simpler though!

Can’t fall the care provided. With some small changes to the booking process I would give a 5. Please can you add a function that remembers my card details and other booking info when I log in. It’s a hassle to enter the same information over and over again.

May 14, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your feedback and suggestion! We're glad to hear that you're very happy with the care we provide. We apologise for any inconvenience you've experienced with our current booking process.
We're pleased to announce that beginning in September, we'll be launching an upgraded booking system designed to address this particular issue

Rated 5 out of 5 stars

Amazing Holiday Club!

My daughter is so excited everytime it’s the school holidays as she loves S4A so much. The staff are amazing, caring and make her feel happy and safe. She practically runs out the door on a S4A day!!! Wish she was as keen to get to school! Excellent all round!

May 31, 2023
Unprompted review
S4A Group Ltd logo

Reply from S4A Group Ltd

We're truly delighted to hear how much your daughter looks forward to joining us during school holidays!
We're so glad that she's so eager to participate and practically runs out the door on S4A days!

Your support means a lot to us, and we're grateful to have her attend our programme. Her behaviour and infectious personality bring a positive energy to our activities.

Rated 5 out of 5 stars

My child is always safe in the care of…

My child is always safe in the care of Sports4All. Always fun, caring and considerate! Plenty of activities and fun for all ages. Lovely Team with fun at the centre of what they do!

May 18, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you so much for your kind words! We're delighted to hear that your child is well taken care of and feels safe with us at. Creating a fun, caring, and considerate environment is at the core of what we do, and we're glad your child is enjoying the activities.

Rated 5 out of 5 stars

My son loves the clubs and the staff

My son loves the clubs and the staff. He’s always sad when he doesn’t have to attend!

May 15, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for sharing your feedback with us! We're thrilled to hear that your son loves our clubs and enjoys his time with us. It's wonderful to know that he has a positive experience and gets on so well with our team

Rated 5 out of 5 stars

Excellent wrap around care club

Excellent wrap around care club. Very flexible and the staff are brilliant. Our kids love going to after-school club and even get up in the morning for breakfast club without much fuss! Good range of activities and the staff really care about the kids and have a lot of fun with them.

May 14, 2023
S4A Group Ltd logo

Reply from S4A Group Ltd

Thank you for your fantastic feedback! We're delighted to hear that you find our wrap-around care club excellent and flexible. It's wonderful that your children enjoy both the after-school and breakfast clubs. Providing a variety of activities and creating a caring, fun-filled environment is important to us, and we're glad our team's efforts are making a positive impact.

Rated 5 out of 5 stars

S4As Forest School went down amazingly

S4As Forest School went down amazingly! My son didn’t stop talking about it. He talked with such enthusiasm about all the activities, tried food (and loved it) that we couldn’t get him to try at home, was so proud of his whittling projects, and he definitely came back with a more enriched vocabulary. He also came back with an understanding of the values he had leant and loved the jokes the staff made. Would absolutely send him to more of these.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Forest school Easter holidays

My child attends the breakfast and after school club regularly and always has a great time. He loves the staff and always goes off happy and leaves happy.
He recently attended their forest school holiday club, he came home filthy (which for me is a sign of a very fun day of outdoor learning) and excitedly told me about everything that he had done. Ethan said his favourite part of the day was building the tent.

My only suggestion would be to have a choice of longer hours.

April 14, 2023
Unprompted review

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