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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the booking process as easy and efficient, appreciating the quick responses and helpful communication throughout. Many people found the service prompt and professional, making their overall experience smooth and pleasant from quotation to final booking. However, some customers also noted issues with the website, specifically mentioning problems accessing the dashboard. A few other people felt that the website could be improved with features like the ability to flag sites for later viewing.

What people talk about most

Booking process

Consumers find the booking process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Response time

Customers had positive experiences with response times. Many reviewers were impressed with the prompt service... See more

Service

Customers consistently note positive experiences with service. Reviewers were impressed with the prompt... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the platform easy to use and book,... See more

Website

Users describe ambiguous interactions with the website. Some customers found the site easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.

Rated 5 out of 5 stars

1. Correspondence and feedback on my booking was almost immediate 2. Follow up and reminders to confirm my booking 3. Transparency and a detailed description of my booking made so I know what I ca... See more

Company replied

Rated 5 out of 5 stars

Excellent service. As soon as our dates opened up I was sent a quote and was able to confirm our booking. Cannot thank Stefani enough

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

349 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, and gives great recommendations making bookings very easy and quick.

October 7, 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks Sherice. Glad you enjoy the recommendations we make on our social media platforms and newsletter 👍

Rated 5 out of 5 stars

It was simple quick and efficient

It was simple quick and efficient, and very helpful and got a 5% discount, thank you😁

September 2, 2025
SA-Venues.com logo

Reply from SA-Venues.com

You're totally welcome. Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Absolutely wonderful stay

Absolutely wonderful stay - very tranquil and rejuvenating for the soul

August 6, 2025
SA-Venues.com logo

Reply from SA-Venues.com

Dear Kerry

So great to hear that. We'll pass your review on to the property.

Kind regards
Stefani
SA-Venues.com

Rated 5 out of 5 stars

Nasheta is awesome

Nasheta is awesome. So prompt and clear in her communications. and so incredibly helpful.....not often in this day and age that people are willing to go the extra mile....but she clearly is! :)

August 8, 2025
SA-Venues.com logo

Reply from SA-Venues.com

Dear Mark

Thank you so much for the glowing review. We all try to go the extra mile here at SA-Venues.com but totally agree: Nasheta is awesome :)

Hope you'll have a wonderful stay.

Kind regards
Stefani
SA-Venues.com

Rated 5 out of 5 stars

Correspondence and feedback

1. Correspondence and feedback on my booking was almost immediate
2. Follow up and reminders to confirm my booking
3. Transparency and a detailed description of my booking made so I know what I can expect from the establishment as well as nearby attractions

August 8, 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks Erika, appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
As soon as our dates opened up I was sent a quote and was able to confirm our booking. Cannot thank Stefani enough

August 4, 2025
SA-Venues.com logo

Reply from SA-Venues.com

It was such a pleasure Lindsay!

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