I have done many transactions w Saatchi over the years. They have all been seamless and flawless. This one (+ a purchase of a companion piece) was a bit more nuanced. There were issues, includin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a painting through Saatchi Art and overall I'm happy with the purchase. The packaging was amazing — the artist secured it really well, so it arrived in perfect condition. It took about... See more
Company replied
I received the painting I bought within a few days. It was well packed in a crate. There were no extra custom charges; I paid the discounted purchase price only. I have only had positive experienc... See more
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We have worked with Saatchi Art for 3 months now..from May 2026 - Aug 2026. We have been buying original paintings from the US and abroad. We looked into other online art sites, but we landed on S... See more
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Company details
- Art Gallery
- Art Supply Store
- Decoration and Interior Design Store
- Furniture Store
- Interior Designer
- Online Marketplace
About Saatchi Art
Written by the company
At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.
Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.
14-Day Money Back Guarantee
Saatchi Art is committed to ensuring the 100% satisfaction of our art collectors
Once you’ve received an original artwork, you have fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork provided that it is returned to the artist in its original condition and packaging.
Contact info
United States
- 888-908-3886
- support@saatchiart.com
- saatchiart.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will was awesome as my contact!
Will, my contact at Saatchi, answered every email and very quickly! He made the entire process, from beginning to end, perfect! I can't wait to buy more pieces!
July 8, 2026
Reply from Saatchi Art
Thank you for your review! We're delighted to hear our team provided responsive support and helped make your experience a great one from start to finish. We truly appreciate your support of our artist community and look forward to helping you discover your next piece!
Beautiful piece of art!
July 7, 2026
Reply from Saatchi Art
We're so glad to hear you love your new artwork. Thank you for sharing your experience and supporting our artist community!
Responsive client focused
Responsive client focused. No pushback on returns and applying credit for new purchases
July 6, 2026
Reply from Saatchi Art
Thank you for your kind review! We're so pleased to hear you had a positive experience with our team. Providing responsive, customer-focused service is important to us, and we appreciate you taking the time to share your feedback. We hope you enjoy your new artwork for many years to come!
Excellent experience.
June 30, 2026
Reply from Saatchi Art
Thank you for sharing, we are so happy to hear this! We appreciate your support and hope you enjoy your new artwork for years to come!
Everything's perfect
June 30, 2026
Reply from Saatchi Art
We're delighted to hear everything was perfect with your purchase! We appreciate your support and hope you enjoy your new artwork for years to come!
Beautiful Art and Excellent Service
I am extremely happy with the print I ordered from Saatchi Art. I am a retired teacher, so the original piece was out of my price range; however, the print on canvas presents beautifully. I took advantage of the opportunity to make an offer, which was accepted by the artist.
I had a question about the print, and I received a prompt response from a curator. I also had a question for customer service and again I had a quick answer. Both of these people followed up to make sure I had the information I needed.
In addition, I felt secure with ordering online because of the return policy. I would definitely not hesitate to make another purchase from Saatchi Art.
June 30, 2026
Reply from Saatchi Art
Thank you for your wonderful review! We’re so pleased to hear that you’re happy with your purchase and that our team was able to provide helpful and timely support throughout your experience. We hope the piece brings you joy for many years to come!
Always a pleasure
A straightforward process to purchase art. I am always impressed by how quickly the artwork arrives. The biggest reason of course is the quantity and quality of the artwork Saatchi offers.
July 5, 2026
Reply from Saatchi Art
Thank you for your wonderful review! We're delighted to hear that you've found the purchasing process straightforward and that your artwork has arrived quickly. It's especially rewarding to know that the breadth and quality of the artwork available on Saatchi Art continue to impress you. We’re proud to connect collectors with talented artists from around the world and appreciate your support.
Thank you again and enjoy your new artwork!
Professional service
Professional service . Great experience from beginning to end. Beautiful photo, protected, timely shipping
June 22, 2026
Reply from Saatchi Art
We're delighted to hear you had a great experience from beginning to end. Thank you so much for sharing your feedback and we hope you enjoy your new artwork for many years to come!
Very easy to use the website to…
Very easy to use the website to purchase art. Notifications re delivery were very helpful. Art arrived in perfect condition extremely well packed….. and I love the piece bravo.
July 2, 2026
Reply from Saatchi Art
Thank you so much for sharing your experience! We’re thrilled to hear that you found our website easy to use and that the delivery updates helped keep you informed throughout the process.
We’d love to see how your artwork looks in its new home! If you’d like to share an installation photo, please send it to us at social@saatchiart.com
Thank you again!
I received my beautiful artwork through…
I received my beautiful artwork through international shipping and it was very well protected for the journey. It is just as gorgeous as the website picture. I’m very pleased with my purchase.
June 25, 2026
Reply from Saatchi Art
Thank you so much for sharing your experience! We’re delighted to hear that your artwork arrived safely and that it was just as beautiful in person as it appeared online.
We’d love to see how your artwork looks in its new home! If you’d like to share an installation photo, please send it to us at social@saatchiart.com
Thank you again and enjoy!
Reply from Saatchi Art
We’re so pleased to hear that your painting arrived quickly and that you’re happy with it. Thank you for sharing your experience and supporting our artist community!
STUNNING!
My piece is absolutely STUNNING! It was packaged exceptionally carefully and shipped promptly. I can’t wait to have it hanging in my home-it’s perfect.
June 19, 2026
Reply from Saatchi Art
Thank you so much for sharing! We’re thrilled to hear that your artwork arrived safely and that you love it!
We’d love to see how it looks in its new home. If you’d like to share an installation photo, please send it to us at social@saatchiart.com
Thank you again and we hope your artwork brings you joy for many years to come!
good support and amazing paintings
good support from Saatchi art and very happy with my painting from Mister Artsy. Bought 2 paintings from Saatich. Both are amazing, much more vibrant live than on website, just amazing. Thank you Mister Artsy and Thank you Mathias Schilling for the amazing paintings!! Just love it!
July 2, 2026
Reply from Saatchi Art
Thank you so much for your review! We're thrilled to hear that you've had such a positive experience and that you love both of your paintings. It's especially great to know they were even more vibrant in person than you expected.
If you're willing to share, we'd love to see how your new artwork looks in your space! Feel free to send us an installation photo at social@saatchiart.com
Thank you again for your continued support, and we hope you enjoy your artwork for many years to come!
This is the second large painting I…
This is the second large painting I have purchased and love both! The service shipping and communication was excellent
June 24, 2026
Reply from Saatchi Art
Thank you for your feedback! We’re delighted to hear that you’re enjoying your second painting purchased through us and that both pieces have been wonderful additions to your collection.
We’re also pleased to know that you had a great experience with our service, shipping, and communication. Our team works hard to ensure that every artwork arrives safely and that collectors feel supported throughout the entire process.
We would love to see your artwork in its space! If you’d like to share installation photos, please send them to us at social@saatchiart.com.
Thank you again!
I have purchased many works through…
I have purchased many works through Saatchi Art in a variety of mediums, and every experience has been excellent. Each piece has arrived carefully packaged, and every artwork has been fully authenticated. I have been consistently impressed by the quality, professionalism, and care shown throughout the entire process. I truly love Saatchi Art and highly recommend them to anyone looking to buy beautiful original art online.
December 1, 2025
Reply from Saatchi Art
Thank you so much for your wonderful feedback and continued support! We’re thrilled to hear that you’ve had such positive experiences. It means a great deal to know that you appreciate the care, professionalism, and attention to detail that go into every step of the process. Our team works hard to help collectors discover incredible artwork while providing a seamless and reliable experience from purchase through delivery.
Thank you for being a valued collector and for recommending Saatchi Art to others. We hope you continue to enjoy the beautiful pieces in your collection for years to come!
Information on product and delivery is great!
Saatchi Art has always provided me with timely and accurate information; not only about the item I purchased, but also with the delivery information.
June 22, 2026
Reply from Saatchi Art
Thank you for your wonderful feedback! We’re so pleased to hear that you’ve had a positive experience with Saatchi Art and that our communication has been helpful throughout your purchases.
Providing timely and accurate updates is an important part of creating a seamless experience for our collectors, and we’re delighted to know that our team has been able to support you from purchase through delivery.
Thank you for supporting our artist community, and we hope you continue to enjoy your artwork!
I’d use them again
Excellent communication. The very large photograph was well packaged and arrived on time in perfect condition
June 30, 2026
Reply from Saatchi Art
Thank you for sharing your experience! We’re delighted to hear that your photograph arrived safely and in perfect condition. We’re also pleased to know that our communication throughout the process was helpful. We hope you enjoy your new artwork for many years to come!
Accurate photos
Accurate photos, all inclusive prices, excellent and quick shipping and packing. All in all an A+ experience and I absolutely love my two new pieces.
June 29, 2026
Unprompted review
Reply from Saatchi Art
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience, from the accurate artwork representation and transparent pricing to the shipping and packaging. Most of all, we're thrilled that you love your two new pieces.
Thank you for choosing Saatchi Art to grow your collection. We truly appreciate your support of our artist community!
The painting came as scheduled with no…
The painting came as scheduled with no issues. I love the painting! It’s perfect!
June 26, 2026
Reply from Saatchi Art
Thank you for sharing your experience! We're delighted to hear that your painting arrived as scheduled and in perfect condition, and even more so that you love it.
If you're open to it, we'd love to see how it looks in your space! If you'd like to share a photo of it installed, please send it to social@saatchiart.com.
Thank you for supporting our artist community, and we hope you enjoy your new artwork for many years to come!
Saatchi Art helped make my overseas…
Saatchi Art helped make my overseas purchase seamless! Once I located the Artist online and purchased the piece, Saatchi Art communicated to me weekly the shipping status, so I knew when my painting would arrive. Very efficient!
June 26, 2026
Reply from Saatchi Art
Thank you so much for your thoughtful review! We're so happy to hear that your purchase was a seamless experience and that our shipping updates helped you feel informed every step of the way.
We'd love to see your new artwork in its new home! If you'd like to share a photo of it installed, please send it to social@saatchiart.com.
Thank you again for choosing Saatchi Art, and we hope your artwork brings you joy for many years to come!
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