SAB Supply Reviews 

377
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers had a great experience with this company. Customers consistently praise the friendly staff, highly competitive prices, and sturdy equipment provided for various commercial and private projects. Many people point out that the overall booking and hiring process is exceptionally smooth, highly professional, and entirely hassle-free from start to finish. Some reviewers were not happy with unexpected delivery delays and very poor communication regarding exact arrival times. Additionally, a few other people also felt that managing the off-hire collection schedules could become quite challenging when drivers arrived early without any prior telephone notice or proper coordination.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff alongside reliable and... See more

Staff

People report positive experiences with staff, highlighting their helpful, prompt, and friendly approach.... See more

Price

Customers consistently note positive experiences with price, highlighting that rates are very competitive and... See more

Product

Reviewers mention positive feedback about product quality and reliability. Consumers consistently note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheapest I seen online, I arrange a date that was convenient to me and they delivered 9am that day. It was easy to assemble (after watching a youtube video), unfortunately the guy that dropped it of... See more

Rated 5 out of 5 stars

Product pricing was competitive, delivery was on time and driver very helpful and friendly. The scaffold was good quality and in good condition.

Rated 5 out of 5 stars

Delivery was on time. The product hired as described. Collection on time. No issues very satisfied with the experience.

Rated 5 out of 5 stars

Wonderful experience very competitive prices. 2 platform tower assembled by my self. Light ish kit, strong with the braces.


Company details

  1. Plant and Machinery Hire
  2. Building Equipment Hire Service

Written by the company

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(377)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ripped off and unreliable.

This company just act as agents. Hired tower for 2 weeks. Came from HSS, but the wrong tower. Took 4 days to get the right tower. Told SAB they would need to reduce hire to 10 days if they applied the weekly rate to days - their response "no problem". After scaffolding picked up ( took nearly 3 weeks!) they refused to refund the difference. Ripped off £36!
Yes they are a bit cheaper, but not worth the hassles and not honouring agreements.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to order and well priced…

Easy straightforward and well priced order placing. Excellent customer service. Very helpful team and very flexible. Always willing to help. They have definitely met and exceeded my expectations. Will definitely be using them again.

June 7, 2023
Rated 5 out of 5 stars

Delivered on time

Delivered on time, as agreed, same with collection. Really polite helpful drivers. And a great rental price. Really pleased. Thanks!

May 14, 2023

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