Faulty items and zero customer service
Really disappointed. I spent a lot of money on embroidered pieces that fell apart after minimal wear and careful washing - embroidery pilling and coming undone, fabric damage, and noticeable colour fading. Totally unacceptable for the price.
What’s worse is the complete silence from customer service. I’ve emailed multiple times over the past month with photos and full details and haven’t received a single response. Being ignored like this is incredibly frustrating.
If something goes wrong with your order, don’t expect help. Based on my experience, I’d strongly recommend avoiding this company.








