Stone & Ceramic Warehouse  Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Ceramics Wholesaler

Written by the company

SACW- Using the knowledge and expertise built up over more than 60 years in the tile business, the Stone and Ceramic Warehouse have curated a base of both traditional and cutting edge products to suit any project. With a huge range of tiles in stock it is worth a trip to visit us to talk to our experienced team, who will be able to help and advise you in creating and finalising your designs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Experienced over 3 years

Experienced over 3 years, with three tile orders (bathroom and balcony). Impressed by the support with design selection, easy access to the Acton showroom, and consistently superb tile quality. Excellent continuity — easy to match and reorder even years later. Flexible pricing and spotless delivery.

Highly recommended. Special thanks to Rashmi for the recent support.
Regards,
Alexei

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Wholly trustworthy and dependable company

We had a very positive experience from start to finish with SACW. We didn’t have much of an idea what we wanted to begin with and we had tiles for four rooms and a patio to decide upon. However, Jo Oliver had all the patience, market knowledge, and expertise needed for us to end up where we wanted to be. The ordering and delivery process were seamless and as they seem to carry a healthy amount of stock additional tiles were available when needed. We wouldn’t hesitate to recommend the company.

July 11, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Many thanks for your great review!

Rated 5 out of 5 stars

Great service

I would love to thank everyone at SACW for all their help regarding my tile order. Not only were they extremely knowledgeable about the product they also delivered everything on time as promised.
Great prices and quality would have no doubt in recommending or using again.
Thanks David

November 20, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Many thanks for taking the time to review your experience with us David! We look forward to seeing you again soon

Rated 5 out of 5 stars

Top-class service from Jo!

I was feeling overwhelmed with choice for my bathroom renovation and needed some guidance. I walked into SACW after spotting positive reviews on Google maps and was so pleased to have met Jo. She listened to my ideas and asked questions, and used her expertise to help me choose the most beautiful tiles that work for me and my space! She was trustworthy, thoughtful, and considered in her advice, and made me feel reassured about the whole process. She also helpfully and speedily answered follow-up questions I sent her via email. I am also grateful that SACW acted swiftly with my second, unplanned order, when my builders needed more of the same tiles.

November 22, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Many thanks for taking time to write such a wonderful review Claudia! Your comments will be passed to Jo, and we look forward to helping you again soon :)

Rated 5 out of 5 stars

Excellent tiles collection and very…

Excellent tiles collection and very helpful staff. Rashmi in particular helped us a lot. We will buy more from SACW

July 19, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you very much James for the 5* review. We are very happy to help you and make the collection process easy. We look forward to helping out in the future.

Rated 5 out of 5 stars

As interior designers we specify from…

As interior designers we specify from SACW. Great tiles and fab team.

June 19, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you so much for your kind words, My-Studio Ltd. We're thrilled to hear that you enjoy working with our team and our tiles. Your review means a lot to us and we will look forward to working with you again soon.

Rated 5 out of 5 stars

Knowledgable and great service

Went to explore their range of tiles in a certain size, ended up going for a different idea in a different size.

Great help in choosing not just the colour but a size of tile which ended up looking much much nicer than my original idea.

Also very helpful in calculating the correct number of tiles needed for the project.

May 27, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you for your review Chris. We're so glad to hear you found the perfect tiles for your project. Helping you choose the right size and colour of tiles is exactly what we are here for, and we are delighted it worked out. Don't hesitate to contact us if you need anything else for future projects!

Rated 5 out of 5 stars

Great professional advice and wide range

As an architecture and interior design practice we regularly specify tiles from SACW. We always get great professional advice, often comparing different tiles in order to find the best solution. The wide range of stock to choose from is very useful and the delivery times are also very good.

June 16, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you for your review Nicholas, we're delighted that we are able to give professional advice and that our range of tiles has worked for your recent projects. We hope to work with you again soon.

Rated 5 out of 5 stars

SACW is our go to supplier for ceramic…

SACW is our go to supplier for ceramic tiles - the team has been always very helpful and the range of products is great, we have always been very pleased with the service we received.

June 16, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you for your kind words Justyna, we're delighted to be your go-to for ceramic tiles and that you have had positive experiences during your visits to SACW. We look forward to seeing you soon.

Rated 5 out of 5 stars

Fantastic experience!

As a company we have had a fantastic experience with Stone & Ceramic Warehouse. I worked closely with Jo throughout the entire process from tile selection to install. Jo was extremely helpful and responsive. The end product looks great and the client is very pleased!

June 16, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you for the lovely feedback GM London. We're so pleased to that you had such a good experience with us. Jo will be especially delighted to hear that her expertise and support helped so much. And we are very glad the client is happy with the end result!

Rated 5 out of 5 stars

First Class Service from Stone and Ceramic Warehouse

We have been buying tiles from Stone and Ceramic Warehouse for over 20 years and have always had excellent service. They are great at suggesting tiles to suit the project we are working on and the look we are trying to achieve. They recently made some bespoke external step tiles with a bullnose and channel to take external strip lighting. The finished steps look fabulous and have completely transformed the entrance to the property. Chris, Wes, Jo and all the Team at Acton are extremely professional and helpful. Would highly recommend a visit to the showroom.

June 13, 2025
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you for your continued support Nicola over the past 20 years! It is always a pleasure working with you to bring your visions to life. We are truly pleased the bespoke steps turned out so well. We really value your recommendation and look forward to supporting more of your projects in the future.

Rated 5 out of 5 stars

Extensive range and great service

We bought large quantities of tile at Stone and Ceramic Warehouse for the renovation of our house in London and Chris and the team were very helpful and professional in advising on choices and providing samples. Their follow through from order to delivery was also fantastic. I would highly recommend them for any project.

September 5, 2024
Unprompted review
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Reply from Stone & Ceramic Warehouse

Thank you for your kind words Sean. We're delighted to have been a part if your renovation project and glad Chris and the team could support you throughout the process. It's great to hear that you were happy with the advice, samples and service from start to finish and we really appreciate your recommendation.

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