Sadat Hajj & Umrah Reviews 270

Arranged umrah tour with family. Had an amazing time and inshallah will arrange again with them in the future.

Alhamdulillah, once again I had been blessed to travel the holy lands of Makkah tul Mukaramah and Madina Tul Munawarah alongside the blessed Sadat e Kiraam. Alhamdulillah, I highly recommend anyone who is either travelling alone or with family to travel to the holy lands with Sadat, Insha’ALLAH you will not regret a single second, Insha’ALLAH I pray that ALLAH Azawajjal calls me again in the Holy Month of Rabi Ul Awwal Sharif. Ameen

Excellent service. Provided full ziyarats and explained fully in detail the questions any of the group had. Urdu and english speakers. Would highly recommend.

One of the best experiences I ever had with Sadat Hajj and Umrah group. Exceed my expectations, From booking my Umrah in October 2019 till I came back, help is always available. Hafiz Imran was really helpful and always answer any question I had when I was doing my booking. Shah Saab, Usamah, Hafiz and Naat Khaan Saab in the group were a bonus and blessed to be with them on this spiritual journey.
Highly recommended.

It was really good experience

Brilliantly planned

This was a journey of a lifetime which I will never forget. Sadat travels did an amazing job from the booking process and sorting our needs out. I was updated by email everytime during the process. It was our first time going Umrah and they educated us on everything you need to know about it. They took us on ziyarahs in Makkah/Medina and we learnt the history of our religion. Through this experience we met some amazing people in our group. Thank you to Osama Syed Shah and Pir Syed Munawar Shah for sharing your knowledge with us.

Well planned trip. Travel was relatively straight forward and hassle free. Direct flight to Jeddah from Manchester made trip convenient.
Good advice and guidance from all support staff. Ideal for a first time Umrah trip. Highly recommend.

Credit where credit is due - amazing experience all thanks to Shah Saab and their nephew Osama. Extremely hospitable at all times. Daily mehfils in Madinah Paak with naats, Urdu/English biyaans and duaa enhanced the experience all round. Highly recommend others to use Sadaat.

Alhamdulillah best experience of my life. Great group to go with and I had a brilliant experience right from the start from getting flights/visas sorted through to completing umrah doing ziyarats and right through to the flight journey back. Thanks to both Peer Munnawar shah and also Sheikh Osama shah. May allah bless you and allow you to continue visiting the beautiful city of Makkah and Madinah 💚💚💚.

Fantastic group to do umrah with, very knowledgable and helpful. Will always use this group for future umrah/hajj trips. No complaints!

It was our first umrah, me and my full family and I can actually say it was the best journey of our lives. Sadat travel were just the best when it came to everything, from the travel to the hotels and all the ziyarahs,. Where ever we went they always had people that could accomadate for all our needs. The information and love given will last a lifetime. Inshallah when we go hajj next we will book with these guys. Thanks alot to Pir Munnnawar syed shah saab & Osama syed Shah saab. May Allah bless them with everything on life. Salman & Family x

Sadaat Travels are one if not one of the best travel agencies. I just come back from Doing my first Umrah yesterday and i had the best time of my life with these guys! They tell you almost everything you need to know,, they arrange everything for you, so all you have to do is sit back and enjoy your trip! Many thanks to the Sadaat team in Blackburn couldnt of done it without, will definitely recommend you to everyone.

Jazak’Allah Khair

After using Sadat Hajj services. I only can say whenever I shall travel for Hajj or Umrah I shall choose again Sadat Hajj & Umrah.

I have trvelled for umrah in Ramadan 2019.

I loved it. I have travelled with another tour operator in the past but I felt like they weren’t really bothered about anything save for getting us to holy lands. Sadat actually came to us on regular basis asking whether I or my family needed anything. The umrah was performed under the watchful guidance of bi- lingual scholar who was very helpful. Accommodation was brilliant especially in Madinah next to gate 22 if I remember correctly.

I intend to travel again this coming year with Sadat - Allah SWT willing.

Thank you for everything.

I decided to go to Hajj Alhamdulilah, with the Sadat Group this year (2019 non - shifting package). I picked this group for various reasons but a big reason was of it's good reputation.

Overall I didn't have a great experience. To help others when choosing a good group I've decided to share my experience so that others can make a more informed decision.

I hope the Sadat Group do come across this review and use it as constructive feedback to help improve their package/service.

Pricing
*In my package the prices ranged between £4800 - 5500 (shared rooms) - additional £500 per person for a private room.
*Lack of transparency why people have paid more or less.
*Cost of a shorter package is the same as a longer package.

Hotels
Makkah (Masarat Kindom No 2)
*Good Location: 5min walk from the masjid but with the rush of people it takes longer
*Cleanliness and hygiene was really poor - rooms smelt like 'vomit' as one pilgrim put it. Another found rats in the dining/eating area.
*Unacceptable conditions

Madinah (Zowar International)
*Good Location: 5min Walk from the masjid
*Clean hotel.

Food
*Privately catered and delivered to the hotel 3 times a day in both Makkah and Medinah. The hotel in Makkah didn't have its own catering facility.
*The food was very basic and not very appetising for me personally.
*It seemed like the Sadat Group opted for the cheapest option to feed it's pilgrims.

Days of Hajj
*Cramped 250 men in one tent! Not sure if they would get away with this in a Government controlled camp.
*Again, it seemed the Sadat Group opted to do things really cheaply (easily seen when compared with other camps nearby and with the food provided)
*Service for the hujjaj was quite poor. Organised a coach from Makkah hotel to Mina on the 4th day of Hajj - told everyone they had to pay 40 SAR each when about to arrive in Mina! Also didn't help the elderly and wheelchair bound (e.g. making them queue with everyone else for coaches).
*Organisation was quite poor and became a real problem as things weren't being communicated effectively.

Service
*Unfortunately they really let themselves down here.
*Small requests like having wholemeal chappatis instead of white flour chappatis were refused because of cost even though alot of them weren't being eaten.
*Provided food in the first night of Madinah that had been cooked in Makkah and transported with us on the coach and served cold to us a few hours later!!!! Totally unacceptable - asking for food poisoning.
*Difficult to speak to some of the elders of this group - they didn't seem all that interested (this was my impression). Any complaints were explained away by saying we paid for an 'economy' package.
*Organised Ziyarats which were good, however they were delivered in Urdu. I liked that they organised a walking tour to Masjid Quba - this was something different.
*Spent very little time speaking about Hajj and what it entails and spiritually preparing the group for Hajj, etc. This would have helped really shape the atmosphere/culture of the group whilst in Mina but unfortunately they didn't take this responsibility on.

Overall
*A group that offers many packages at different length durations.
*Have 20+ years experience but you wouldn't know it whilst travelling with them (e.g. our guide when we arrived in Jeddah airport didn't do a head count until 3 hours later and didn't even know the name of the hotel in Makkah!)
*Streamlined their packages to really cut down on costs (evident in the hotel at Makkah and food that was served).
*A group that lacks the level of service it should provide based on its size, experience and reputation.

An absolutely amazing, spiritual and religious experience for me. The ziyarahs In both Makkah and Madina were provided with a guided Tour who enriched the experience by telling us the virtues historical facts of their importance and significance in Islam.

The seminars and majlis’s that took place equipped the guests to ensure that you were ready and prepared for the journey of a lifetime.

The hosts ensured that there was a member of staff available to attend your needs 24/7!

The scholars were an absolute must, they provided the enlightenment that one needed for such a blessed and important journey to ensure your Hajj was completed in accordance to the sunnah and Faraidh of the amazing journey that our blessed prophet ‎ﷺ took.

I thought the guys were brilliant and I cannot tank them enough for their services. A journey that I will cherish and remember fondly for the rest of my life.

Jazza Kallah Khairun