Whenever I go for shopping at Sadda I always got good quality and fresh vegetables and found all the products I need which is difficult to find in any other area.Thankyou for good customer service 😇
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See what reviewers are saying
Ordered several items including 1kg tin of rasmalai. Instead of the 1kg tin, received a single 500gm pack of 4 pieces. No response to email with photos of short fall. Not nice to be short changed by a... See more
Fresh vegetables with great packaging. On-time delivery as well. A lot of variety for many asian/indian grocery items. Price is more or less same like other asian groceries stores but nice offers make... See more
Sadda has great range of products and they deliver the items quickly. The goods are packaged well and always have a long expiry date. The customer service team is amazing at responding quickly and the... See more
Company details
Contact info
360 Bath Road, TW4 7HT, Hounslow, United Kingdom
- info@sadda.co.uk
- sadda.co.uk
3.7
Average
502 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Got very old stock of rice bag when…
Got very old stock of rice bag when ordered online. It stinks 😷. When contacted store, they asked to contact the food manufacturer or supplier. What a pathetic service. 😢😢
November 25, 2022
Unprompted review
Got the wrong product no response from store
Got the wrong product, no proper response from the Saddam team even after multiple calls
November 26, 2022
Unprompted review
Very bad for delivery, ok for shopping in store
The store is good for shopping in person. However, I would not recommend deliveries. Their courier partners delay the delivery by 1-2 days, and with food and frozen items, that is a big issue.
The packaging in my case was an additional issue as a couple of packets of food were damaged in the delivery, and the contents (brown chana, moong dal, and rawa went into other items) - overall, that was an expense of 10-15 pounds.
The store and its collection of items are good, so I recommend you to go to the store in Hounslow and shop there instead of ordering online.
November 16, 2022
Unprompted review
Worst experience ever
Worst experience ever. Ordered online and received the delivery with items missing. When raised the issue to the shop, they did not even bother to respond.
November 18, 2022
Unprompted review
Good levels of stock at excellent…
Good levels of stock at excellent prices. Error was made with one item but was quickly resolved.
October 31, 2022
Great service.
Great service, order arrived up north in less than 24hrs, can't fault it. Many Thanks
November 2, 2022
The selection is very fabulous in sadda…
The selection is very fabulous in sadda online and their packaging is really amazing
October 4, 2022
Unprompted review
Excellent customer service!
Excellent customer service. Super quick response to all queries. Super quick deliver. Excellent products. Many thanks Sadda online team 🙏🏻🙏🏻
October 6, 2022
Very good service
October 5, 2022
Regular purchase
Regular purchase. Great customer service, good prices and prompt delivery.
October 6, 2022
Item missing
October 5, 2022
Delighted to have found Sadda Online --…
Delighted to have found Sadda Online -- super delivery, excellent selection and prompt refunds where items are not available. A god send! We couldn't find items like idli batter easily available in our area in London so delighted to have found this :-) thank you!
October 5, 2022
Their service is absolutely awesome
September 30, 2022
Wonderful service without any issues with…
Wonderful service no issues with delivery
September 23, 2022
Unprompted review
Too much packaging
Good product range and generally happy with the quality but whenever we receive an order, they come in big boxes and the excess spaces inside the box is filled up by what is essentially rubbish that we don't want to receive - empty boxes, bits of polystyrene that get everywhere and this time it even had a bit of plastic fastening. That just increases the amount of rubbish that we need to dispose of ourselves. These are not providing padding but just filling in empty space. This really discourages us from ordering from Sadda.
September 23, 2022
Unprompted review
Parcel was never delivered to us by DPD
Parcel was never delivered to us. DPD data shows it was accepted by somebody around depot (I will say stolen by DPD employee).
August 31, 2022
Shipped really fast
Shipped really fast. Priced well compared to the competitors.
September 7, 2022
Unprompted review
Excellent packaging
Excellent packaging. Ordered online 1st time and pleased with the overall experience
September 7, 2022
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