SAE recently installed a new solar system at my house consisting of 14kw of panels, 10kw inverter and 30kwh of batteries. The electrician who managed my install was incredibly knowledgeable in battery... See more
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Avoid SAE Tweed/Kingscliff at all costs. SAE installed reverse cycle air-conditioning units throughout my house. They used brackets that rusted shortly after leaving rust stains running down the walls... See more
We had a great experience with the whole process. All of the staff have been super helpful and the end results have been just what we were expecting! We would definitely recommend SAE.
Company replied
This company is outstanding. Everything from the sale to the communication to the installation and the after sales service. It’s a brilliant business from start to finish. Thank you to all of the staf... See more
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Company details
Written by the company
SAE Group are your local experts when it comes to all things solar, air-conditioning and electrical
Contact info
28 Industry Drive , 2486, Tweed Heads South, Australia
- 1300 18 20 50
- sales@saegroup.com.au
- saegroup.com.au
4.0
Great
836 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Reply from SAE Group
That's great news, thanks for taking the time to leave your 5 star review! Welcome to the solar powered community.😎
I was very happy with the process from…
I was very happy with the process from scoping to the installation ,the staff were helpful and made suggestions that were to my advantage .I would recommend SAE to anyone installing Solar .
November 23, 2020
Reply from SAE Group
Thanks for the great review and your recommendation Russell! We are extremely pleased to hear that our team were able to take such good care of you on your solar journey. We trust you will enjoy your new solar powered lifestyle! 😎
Generally happy with service and installation…
Generally happy with service and installation. Not prepared to be more detailed until I receive my next power bill and see whether the savings touted have actually been achieved.
Company representative and office staff I have dealt with have been very polite and helpful. Installation team were punctual and very good communicators as day went on. Noise and disruption was minimised. Some items of material left behind - pieces of wire, plastic wrapping. Pot plants moved and not replaced. But generally very neat, polite and most cooperative.
November 19, 2020
Reply from SAE Group
Thanks for taking the time to leave your review Doug. We are glad to hear that overall you were happy with our service. We have no doubt that you will be even happier with the benefits of your new solar powered lifestyle. Enjoy!😎
Excellent service very efficient
November 18, 2020
Reply from SAE Group
Great news! Thanks for taking the time to leave your review, it's much appreciated. Welcome to the solar powered community! 😎
Couldn’t be more happier..
Couldn’t be more happier with our new 10kw system, Cody the sales tech knew his stuff and was very patient with all the questions I had and the install crew led by Ty was also fantastic. Initial after sales support also great, looking forward to many years ahead of solar yielding. Highly recommend SAE to anyone who asks.
November 16, 2020
Reply from SAE Group
Thanks for the 5 star review and recommending us so highly Ross! It's great to hear that our team have done such a fantastic job in providing you with your new 10kw system. We'll be sure to pass on your feedback. Enjoy your new solar powered lifestyle! 😎
Very professional and efficient
Very professional and efficient. Would highly recommend.
November 12, 2020
Reply from SAE Group
Hi Sally, thanks so much for taking the time to leave your review and especially for recommending us so highly. We really appreciate it. Enjoy that fantastic new solar system!😎
Can't rave enough about SAE..
Can't rave enough about SAE..So easy to deal with fantastic installers and great after sales help.Thankyou for a trouble free and very professional service and also having their own installers was the big plus for us .Would highly reccomend.
November 10, 2020
Reply from SAE Group
Hi Donna, thanks so much for the rave review! We are thrilled to hear that our team have provided you with such a trouble free and professional experience on your solar journey. We appreciate the recommendation also. Welcome to the solar powered community!😎
Happy with the equipment
Happy with the equipment and installation.
Did take a while to finally get connected but watching the kWhrs rack up on the App has kept me busy for the last 2 days.
November 10, 2020
Reply from SAE Group
Thanks for your review Andrew, we are glad to hear that you are happy with your newly installed solar system. Enjoy watching those solar benefits roll in! 😎
Professional and thorough
On time and professionally completed to the highest standard from start to finish. Would recommend to anyone. The crew was fast, efficient and respectful.
November 5, 2020
Reply from SAE Group
Thanks so much for the great review Alex! We will be sure to pass on your feedback to all of our team. We look forward to helping your family and friends in the future. If we can be of any further help please don't hesitate to get in contact. Enjoy! 😎
SAE Group were very professional
SAE Group were very professional, friendly and polite. They communicate with you throughout the whole process, keeping you inform before, during and after installation. Everything is done for you. They explain it in detail and terms we understand. Excellent service.
November 5, 2020
Reply from SAE Group
Hi Karen, that is great news! We are really pleased to hear that our team took such good care of you on your solar journey and made it as easy as possible. Welcome to the solar powered community! 😎
I had a great experience with SAE and…
I had a great experience with SAE and would highly recommend them to anyone thinking about getting a solar system.
November 5, 2020
Reply from SAE Group
Thanks so much for your recommendation and the 5 star review! We are really happy to know that our team have done a great job . Enjoy the experience of your new solar powered lifestyle! 😎
All the team at SAE were great
All the team at SAE were great. They were friendly, informative, professional and did a top job. Would highly recommend them
November 4, 2020
Reply from SAE Group
Hi Barbara, it's great to hear that our team did a "top job" and given you cause to recommend us so highly. We are grateful for your time in leaving your review and wish you all the best with your new solar powered lifestyle. Enjoy! 😎
Satisfied customer
Good communication, however 2weeks delay with installation due to no stock. Installation went well.
November 2, 2020
Reply from SAE Group
Great to hear from a satisfied customer, thanks for leaving your review and thanks for your patience in this tricky time. We trust you are now enjoying your newfound solar energy freedom. 😎
Loved doing business with the SAE…
Loved doing business with the SAE group. They provided a value for money Solar system with constant follow up through out the entire process. Their installation crew were extremely professional and efficient. Can highly recommend this company for anyone considering going solar.
October 27, 2020
Reply from SAE Group
It's fantastic to hear that you loved doing business with SAE Geoff, it will put a smile on all our staffs faces when we pass on your feedback. Thank you for your kind review and the recommendation. We look forward to doing business with your friends and family in the future. Welcome to the solar powered community!😎
Reply from SAE Group
Thanks so much for leaving your review. We are happy to hear that everything went smoothly for you. Enjoy!😎
From the initial quote to the…
From the initial quote to the installation process SAE Group managed everything in a professional manner.
October 21, 2020
Reply from SAE Group
That's great news Barrie, thanks so much for taking the time to let us know that you are happy with our service. Welcome to the solar powered community! 😎
Professional from start to finish
Professional from start to finish. Excellent service from sales through to installation. Highly recommend.
October 19, 2020
Reply from SAE Group
Thanks so much for your recommendation and glowing review! We really appreciate you taking the time to leave your feedback and we are thrilled to hear that our team have provided you with professional service throughout your solar journey. Welcome to the powered community! 😎
Great service
Knowledgeable sales person, great customer service and follow-ups pre-installation, person on the phone was knowledgeable in answering my questions, installers were on time and efficient.
October 14, 2020
Reply from SAE Group
Thanks Sandra! Great service is what we want our customers to experience so it's fantastic to hear that we have hit the mark in every area and provided you with a smooth solar journey. If we can be of any further help please don't hesitate to get in touch. 😎
SAE Group installed our Solar Panels…
SAE Group installed our Solar Panels and Inverter as requested. They were very proficient and professional in all aspects from sale to installation. It is now operational and working to the standards they advised. We are happy to recommend them for this work and have done so several times already.
October 14, 2020
Reply from SAE Group
Hi Robert & Kaye, that's great news! We are really pleased to hear that our professional approach has given you cause to recommend us and more than once! We look forward to helping your friends and family. If we can be of any further help please don't hesitate to get in touch, Thanks Robert & Kaye, enjoy! 😎
SAE Group Professional Installers of Solar
SAE Group carried out the removal of my old solar system and replacement with a 6.6KW system in a professional manner. The workers were polite and diligent in the performance of their duties. I would recommend SAE to my friends.
October 13, 2020
Reply from SAE Group
Thanks for your review John. It's great to hear that our teams professionalism and dedication to providing our customers with a great solar experience has enabled you to recommend us to your friends. We look forward to ensuring they receive the same great service when they join you in the solar powered community! 😎
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