Safari Zone Reviews 77

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought packs 4-5 times of loose phantasmal flames. Every sinle time times i was getting the same exact holo cards . Not one good rare card. I get that sometimes your luck is just not there . But ove... See more

Rated 1 out of 5 stars

Horrendous store with an owner that uses an outdated pf pic while she asks people for IDs to access her discord and Facebook to make sure they aren't catfish.... she hides her scalp pricing in her shi... See more

Rated 1 out of 5 stars

Please do not order from this website people, they will not give you updates about your order even if its been 5 months. They will use marketing tactics that tell you to wait 3 months in advance. If y... See more

Rated 1 out of 5 stars

This company sent trolls at my social media over my review. They Switch their business address from Smyrna, Delaware to a po box in Clayton, Delaware when someone writes a negative review. They conduc... See more


Contact info

2.0

Poor

TrustScore 2 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I thought I could trust safari zone but…

I thought I could trust safari zone but god damn if your gonna scalp cards atleast do it good because it’s almost like they don’t even try to hide the fact that they are removing all the full sets and replacing them with holos and holo trainer cards I hope the entire website and stores get shut down because this is scamming at its finest

March 2, 2022
Unprompted review
Safari Zone logo

Reply from Safari Zone

Anthony,

I see this is the second review that you have left for us, and I do not see where you have placed any orders through the website. If you could please reach out to us via the store contact form, I can look into the issues you are having. Without knowing what you ordered, I cannot see where the issue is.

Rated 1 out of 5 stars

This company uses their FB moderators…

This company uses their FB moderators to manipulate positive reviews. I screenshot the Moderator list and screenshot the matching names on reviews. This will be shared with the BBB.

January 4, 2022
Unprompted review
Safari Zone logo

Reply from Safari Zone

Hello Jon, The reviews that were left from anyone on our Facebook team are all based off of provable purchases, unlike most of the reviews left here by random people, with false names, or that have created multiple accounts, in order to leave several negative reviews, that have nothing to do with purchases from our website.

Rated 1 out of 5 stars

Avoid this seller at all cost!!!

This company Claims they get products from trusting distributers. How??? when their primary source is Ebay. Avoid this seller at all costs. They also one of the scalpers. None of their products are from a Pokémon distributer. Report them to the Better Business Buerer!!! for unreliable sales!!!
This company as a whole is a Red Flag!!!

December 26, 2021
Unprompted review
Rated 1 out of 5 stars

This company sent trolls at my social…

This company sent trolls at my social media over my review. They Switch their business address from Smyrna, Delaware to a po box in Clayton, Delaware when someone writes a negative review. They conduct shady business practices by harassing the reviewer. Shut this place down!!! The original store name was TD4W Games.

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Gone Bad

I used to love and frequent this online store but it's gone downhill quickly. The owner is extremely unprofessional and picks fights with people on the company Facebook page. They also cannoy handle any sort of criticism. They basically block anyone that isn't an echo chamber for them.

Additionally, I do not understand their ridiculous shipping costs. Seems like a cheap trick to get a few more dollars out of customers.

Bottom line: you're better off looking for another store to buy from.

December 12, 2021
Unprompted review
Rated 1 out of 5 stars

fake reviews

Please report this seller to the Better Business Bureau (BBB) for attempting to manipulate reviews through their cult following on facebook. very unethical practice from someone whos claiming to be trustworthy.

December 12, 2021
Unprompted review
Rated 1 out of 5 stars

TIMID FOR ALL THE RIGHT REASONS!

Where the hell do I even begin! A buddy of mine recommended I head down to their shop to view their “wide” choices of Pokémon products. I was timid at first mainly because of the reviews that I had read on here but regardless I drove down to the shop… this is where things got dark, the front of the store has a “beware of dogs” sign hung up and when I stepped inside there was a BEAST sitting at the counter with its back to the door. I got anxious and quite honestly pissed myself a little bit. It turned around and greeted me, I was absolutely speechless! I started walking around but the only Pokémon products they had were some crappy celebrations tins…. But that wasn’t the true nightmare of this store, I heard kids crying from behind a door located in the far right corner of the store. I cracked the door open a little only to see her nieces and nephews sorting through A TON of bulk submissions. How could child labor exist in this glorious country we live in! I demand justice for those kids! From that day on I could spot that BEAST of a woman 15+ miles away. STAY AWAY FROM THIS STORE!

December 11, 2021
Unprompted review
Safari Zone logo

Reply from Safari Zone

Hello Marcus, I do not see where any of this information in this review is truthful, or even pertains to the website that you are reviewing.

Rated 1 out of 5 stars

DONT SUPPORT HER NICOTINE ADDICTION

The store is an absolute nightmare, I thought seeing my sleep paralysis demon was scary but the store tops that experience! Upon walking in I was greeted by Jabba the Hutt and she smelled like a pack of Newport cigarettes, in fact the whole store REEKED of nicotine. Please don’t buy from this business! You’re supporting a nicotine addict she will start to lose her teeth!

December 11, 2021
Unprompted review
Rated 2 out of 5 stars

If you read the reviews

If you read the reviews, you get a mix of good and bad. I’ll address everything in an unbiased manner. First, pricing. Pricing is actually reasonable. They offer most modern (currently in print) at market price or below. So for example, an Evolving Skies Booster Box at time of posting would be about $100 per box versus competitors charging upwards of $115+. They also allow you to buy sealed cases as well, which is also great and not something readily available. They also don’t upcharge on cases as well. Now, here’s where the negative comes into play.

Their shipping is atrocious, especially if you live on the west coast. For shipping a case of Booster Boxes on the East Coast ranges towards the $14-$15 range which isn’t terrible. That same case going to the West Coast costs upwards of $45-$55. Now while the world is experiencing shipping coasts increase across the board, multiple other vendors have maintained a free shipping threshold. Safari has not.

I was curious about the shipping pricing and put in the specs for a case of Booster Boxes into the website pirateship.com, a website I’ve used for shipping multiple packages via UPS/USPS. A case to me would be closer to $11. So there’s a slight up charge which is okay.

However shipping from Delaware to California using pirateship? <$20. So Safari is up charging roughly $20+ on shipping to their west coast customers. Now this leads me to think one of two options: 1) They’re not aware of better shipping options but not open to it. Or 2) They’re intentionally charging their customers more for shipping which I find distasteful. When bragging about selling 1,000 Booster Boxes in 10 minutes for $100 a piece, the shipping charges alone can account for up to 20k+ if all their customers were from the West Coast. Add in 4 sets per year, that’s potentially 80K of extra fees they’re collecting from their customers on a yearly basis.

Another issue I have is regarding their handling of packaging products. There have been cases where customers would purchase a sealed product (Celebrations Mini Tins Display) only to get their order opened. The tins taken out of the display, box thrown away. When this person reached out, they were told that this was part of their shipping policy and to save costs. So that’s a risk you run. People have had boxes opened, but no evidence of tampering. While this might not affect those who rip everything they purchase, for people like myself who like to keep things on display this ruins the product.

I’m not going to address their issues getting certain products, as that’s more on TPCI and their delays. However their attitude addressing these leaves something to be desired. Angelique (Angel to the peeps) treats customers with more disdain unless you’re one of the favorites. People asking legitimate questions about products, orders, why shipping is so high, etc. are met with callousness.

Personally, I find it hard to support a business that treats their customers poorly. I’ll let you make your own decisions, but I feel you should know ahead of time what you’re getting yourself into. If you buy a box of Vivid Voltage for $100, expect another $10-$15 for shipping minimum. Are there better deals out their? Sometimes. Is Safari a reputable company to purchase from? They can be.

If you ever read this, Dan or Angel, understand that I think you’ve got a wonderful business model overall. However some of your sales tactics have left a foul taste in your customers mouths. If you were more open and up front about things like shipping prices, I’d support your business more often.

December 10, 2021
Unprompted review
Rated 1 out of 5 stars

Be Careful

Site is decent, but most things tend to be overpriced. Also they print the shipping label a long time before getting the items in stock. I have waited months to receive items after initial estimated date for shipping. Sent multiple emails to the company, response took a few days.
They then proceeded to sell more of the items I was waiting on for a reduced price. After asking about this, I got a refund for the difference and they deleted my account on the site. They don't respect their customers they are just interested in trying to scam you, build false hype and then not help you. If you annoy them, they will delete your account and ignore you.

December 10, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting online store

Disgusting online store. Borderline overpriced prices. Shipping prices are insanely high. Do not understand why people keep buying from them. The owner Angelique is literally insane and will block you for any reason

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Safari Zone is a great company

Safari Zone is a great company. They go out of their way to ensure the masses can all acquire product at an MSRP. They even offer products below MSRP. The best part is the owner keeps it real with the customers and does not allow a scalping! Awesome service provided!!

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect seller

Perfect seller, honest great packaging and all around good group of people. 10 out of 10 would do business with again.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible service!

Safari Zone always goes above and beyond for their customers. They have savage deals and always work incredibly hard to fill all orders. This is the number 1 online shop that I will trust.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great Shop

Ive purchased from Safari several times and have always had a positive experience. Additionally, I sell bulk to Safari Zone Collectibles. They have the best bulk rates around.

December 10, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t believe the hype

Awful website layout. Borderline flipper prices. Shipping prices suck. Not quite sure why they have such a crazy fan base when they’re raping their customers but to each his or her own.

December 10, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look