Safe and Secure Locksmith Reviews 

75
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I am a landlord. I asked this company to replace a split spindle, non-urgent, (diagnosed by me from photograph) on failed uPVC lock. My estimate for this job was £110. They attended, approximately 4... See more

Rated 5 out of 5 stars

Stuart was really friendly and helpful. Came at late notice to change our locks upon moving house. We spoke about our windows also and he was able to get someone round the same afternoon to measure up... See more

Rated 1 out of 5 stars

Taken my money and not received good after several attempts to resolve the matter. Requested money back and still to date not received money. Taken legal action.

Rated 5 out of 5 stars

Stuart provide an excellent service. Going above and beyond. He quickly fixed the issue with the door, very polite and knowledgeable. He even showed me how to change the handle which required changing... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Locks Supplier
  4. Safe and Vault Shop
  5. Security Equipment Store
  6. Security System Installer

Written by the company

Your first call for a local and independent locksmith in Portsmouth. Safe and Secure Locksmiths in Portsmouth provide a 24 hour emergency call out service, in the event that you are locked out due to lost or faulty keys, or the victim of a burglary our Fully Trained locksmiths will be with you to help you to gain entry, repair or replace locks and secure your property within 30-60 minutes. Door and frame repairs are carried out any time, day or night. We will supply and fit from range of locks from all the leading manufacturers, as well as completing lock maintenance on a wide variety of locks from mortice locks through to digital locks. Locks are fitted to adhere to insurance standards.


Contact info

3.7

Average

TrustScore 3.5 out of 5

75 reviews

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3.7

All reviews

(75)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Stuart provide an excellent service

Stuart provide an excellent service. Going above and beyond. He quickly fixed the issue with the door, very polite and knowledgeable. He even showed me how to change the handle which required changing due to a separate issue. Made the entire process easy and pain free. Thanks Stuart!

May 23, 2022
Rated 5 out of 5 stars

Really nice guy to deal with ( Stuart Ebbage )

Really nice guy to deal with, very quick and efficient to help us at the shop with locks that just didn't work . In the end the problem was the door itself and the locks had to be moved. I would highly recommend Stuart Ebbage and have filed a business card for my home should any of my family need a locksmith.

May 5, 2022
Rated 5 out of 5 stars

AN EXCELLENT SERVICE.

I had a very quick response to my request for a call-out to view what I thought was a damaged/faulty lock. As it goes - it was not a faulty lock but a faulty door handle.
The engineer COULD have said it was a faulty lock - I probably would not have been the wiser. So I very much appreciate his honesty. He arranged for delivery of the new door handle and showed me how to install it.

I would recommend this operative Mr. Stuart Ebbage and company again to anyone. He originally installed window locks and front door lock & Veranda door lock when I moved to new premises.

January 20, 2022
Rated 5 out of 5 stars

Great service

Great service - I would have no hesitation to recommend Safe & Secure Locksmiths :-)

December 10, 2021
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Reply from Safe and Secure Locksmith

Hi Helen thank you for your kind words .

Stuart

Rated 5 out of 5 stars

Great Service

Unfortunately, we (my husband) managed to lock ourselves out of our house. Safe and Secure turned up within an hour and sorted us out. Many thanks for a very speedy visit.

September 8, 2021
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Reply from Safe and Secure Locksmith

Thank you for you review

Rated 5 out of 5 stars

Great service and quality

We had some additional keys cut with Stuart for our local rowing club. The keys were cut very quickly and arrived the next day. I can't fault the service I received and would recommend Safe and Secure Locksmith.

September 1, 2021
Rated 5 out of 5 stars

Thoroughly professional

I phoned Safe and Secure, Havant, just after 9.00am. A couple of hours later, locksmith Stuart arrived and fitted a new lock. Stuart is amiable and thoroughly professional. Safe and Secure also offer plumbing and electrical services so I have kept their number.

August 31, 2021
Rated 5 out of 5 stars

Perfect gentleman

Perfect gentleman ! Did a perfect job ! I am very grateful ! Big Thankyou !

July 30, 2021
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Reply from Safe and Secure Locksmith

Thank you for your review

Rated 5 out of 5 stars

Prompt

Prompt, friendly good knowledge of the task.

July 28, 2021
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Reply from Safe and Secure Locksmith

Thank you for your review

Rated 5 out of 5 stars

Great service

Great service. Fast, professional response - would definitely recommend. This was for a non urgent commercial call out and I had support within the hour.

July 12, 2021

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