Safebound Moving & Storage Reviews 

244
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and courteous staff for working exceptionally hard, maintaining a positive attitude, and handling all household belongings with great care. People consistently mention that the entire moving process is remarkably smooth, efficient, and well-organized from the initial booking all the way to final setup. Some reviewers were not happy with unexpected price increases, significantly higher quotes at pick-up, and additional surprise fees charged during the process. Additionally, a few consumers noted serious issues regarding significantly delayed delivery schedules along with missing or damaged household items upon final arrival.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the professional and... See more

Service

People report positive experiences with service, highlighting that the team is extremely professional,... See more

Product

Reviewers highlight ambiguous aspects of product, as some customers reported that items were packed carefully... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising timely arrivals, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Crew was very professional. Nothing damaged or missing. Only issue i had was they were late getting to me. In the end I was saved a few extra dollars. Would use them again.

Company replied

Rated 5 out of 5 stars

Safebound Moving was precessional and helpful from the get go. I was anxious for furniture delivery, and the office made it happen by assigning Felipe as the driver. He packed up the truck a day early... See more

Company replied

Rated 5 out of 5 stars

Hibert and his crew or amazing. It was a holiday week and traffic was horrendous so other than being a little late, everything ran very smoothly. His crew was very polite and nice to me and efficient... See more

Company replied

Rated 5 out of 5 stars

Nahuel, Diego, Maxe were wonderful. Moving is always stressful, and their assistance was great. I'm so happy with them and Safebound Moving. Blake promptly returned my call and answered all my ques... See more

Company replied


Company details

  1. Moving and Storage Service

Written by the company

Safebound Moving & Storage is your go-to moving company in West Palm Beach. Whether you're moving locally or long-distance, residential or commercial, their team ensures a smooth and hassle-free experience. Their expert packing and unpacking services guarantee that your belongings are handled with care, and their competitive pricing makes moving affordable. Safebound is dedicated to providing stress-free, reliable, and efficient moving solutions. If you’re looking for a trusted partner for your next move, Safebound is the perfect choice! 6051 Southern Blvd. STE 400, West Palm Beach, FL 33413 Local State License: IM2839 USDOT Number: 2900155 ICC MC: IM2839


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(244)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Move From Florida to NJ

I am surprised by some negative reviews because from my first experience with the sales person, Patric, to the delivery with Lisa and Mikey yesterday, 4/14/26, I had excellent service. The price quoted only increased by $350 because my new apartment gave me the incorrect distance from the truck to my apartment. Lisa had great communication with me, and the delivery was on time with nothing broken and the furniture expertly set up. Safebound deserves all five stars. Every person I dealt with gave me correct information, instructions, and follow-up. I lucked out and consider myself a demanding customer with high expectations. Thank you, Safebound!

April 12, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the detailed review! We’re glad your Florida to New Jersey long-distance move went smoothly from start to finish. It’s great to hear Patric provided clear expectations upfront and that Lisa and Mikey delivered with strong communication, on-time service, and careful setup with no damage.

We also appreciate you noting the pricing transparency. That’s something we take seriously with our binding estimates and long-distance moving services. Hearing that we met your high expectations means a lot to our team.

Rated 5 out of 5 stars

The guys been great .

The guys been great .
All On time.
AAA company

April 14, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Rudi, thank you for the review! We’re glad the team was on time and delivered a great experience. AAA service is what we aim for!

Rated 5 out of 5 stars

Packers were polite and good at their job

Very professional.

April 11, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the review! We’re glad the packing crew was polite, professional, and did a great job handling your belongings.

Rated 5 out of 5 stars

Safebound Moving was precessional and…

Safebound Moving was precessional and helpful from the get go. I was anxious for furniture delivery, and the office made it happen by assigning Felipe as the driver. He packed up the truck a day early, drove starting early in the morning so we could have time to unpack. He brought Nahuel to help unload. They worked incredibly hard, fast. They communicate well and ensured everything wa placed I. Correct li action. Moves can be difficult; these guys made it look easy! Thank you Safibounf,, highly recommend!!!

April 13, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the detailed review! We’re glad the entire process—from coordination with the office to delivery—came together smoothly. It’s great to hear Felipe and Nahuel worked hard, communicated clearly, and made sure everything was placed exactly where it needed to go.

Moving can be stressful, so we’re happy the team made it feel easy. We appreciate the recommendation!

Rated 5 out of 5 stars

Richard was attentive to everything we…

Richard was attentive to everything we needed put in every room and moved around like a interior decorator!

April 9, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the great feedback! We’re glad Richard went above and beyond to make sure everything was placed just right—sounds like you got a bit of interior design service with your move!

Rated 5 out of 5 stars

Expert and friendly professionals

Expert and friendly professionals. My move was easy, quick and I felt very comfortable with the movers.

April 9, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the kind review! We’re glad the team made your move feel easy, quick, and comfortable from start to finish.

Rated 5 out of 5 stars

Great group of guys helping

The guys that came out to load the truck were great and walked me through all aspects so I would understand what was being done. The help on the phone was great as well, over all a good experience.

March 25, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Daniel, thank you for the feedback! We’re glad the crew took the time to walk you through the process and that our team on the phone was helpful as well. Happy to hear it was a smooth experience overall.

Rated 1 out of 5 stars

DO NOT HIRE THIS COMPANY

We called 5 moving companies for estimates to move our belongings from Florida to North Carolina. 3 companies gave us estimates over the phone. No way. We wanted someone to actually show up in person, look at our stuff, and give us an accurate proposal. Safebound sent a salesman named Patric and gave us an estimate. After negotiating, we accepted their proposal and gave them a 33% deposit.
When the moving crew showed up, the manager told us that we needed to buy more truck space totaling an additional $6600. My jaw hit the floor.
I told them to move as much as possible including all heavy items. The following morning I rented a 20 foot U-Haul truck and some laborers to help. Also, I now had to tow the vehicle that I was going to drive. This resulted in an additional $2000. Then I had to hire laborers in North Carolina to help unload the U-Haul truck for another $500. Also, Safebound charged me an additional $2000 for packing supplies.
After posting a negative review, Safebound’s resident bully called me and offered an insulting $200 and then raised it to $400. He accused me of extortion when I declined.
If you hire this company, you are asking for trouble.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Moving on

Had a great experience, the movers were professional and did a fantastic job. Would hire these guys in a minute. Great job Safebound!

March 25, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Dolores, thank you for the great review! We’re glad the movers delivered a professional, top-quality experience. Happy to hear you’d hire the team again anytime!

Rated 5 out of 5 stars

The gentlemen were efficient

The gentlemen were efficient, friendly, punctual and well mannered. We were very pleased.

March 24, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the kind words! We’re glad the team was efficient, friendly, and punctual. Happy to hear you were pleased with the experience.

Rated 5 out of 5 stars

Handled my stuff with proper care

Handled my stuff with proper care. Was also fast with pickup

March 23, 2026
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Tristan, thank you for the review! We’re glad your belongings were handled with care and that the pickup was quick and efficient.

Rated 5 out of 5 stars

Brett is a super star

We hired Safebound after looking at multiple quotes and couldn’t be happier. Thank you Brett Mack and Rolando.

March 20, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Celeste, thank you for choosing Safebound! We’re glad you found the right fit after comparing quotes and that Brett, Mack, and Rolando delivered a great experience.

Rated 5 out of 5 stars

Highly recommended

Hibert Mynor and Albert were very professional and quick with loading and unloading our furniture. They were very polite and respectful of our belongings. Would definitely use this company again for future moves.

March 15, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Kristee, thank you for the kind review! We’re glad Hibert, Mynor, and Albert handled your move quickly while still treating your furniture with care and respect. Happy to hear you’d choose Safebound again for future moves.

Rated 5 out of 5 stars

These three guys have a great attitude…

These three guys have a great attitude and worked through our mess in no time!! We truly appreciate the work that they did and hopefully we never have to move again! Thank you Tino, Hibert, and Ryan!!

March 14, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Jeremy, thank you for the great review! We’re glad Tino, Hibert, and Ryan jumped in with a great attitude and got everything handled quickly. Moves can get hectic, so it’s great to hear they made it feel easy.

Rated 5 out of 5 stars

GUI and Wilson have been the very…

GUI and Wilson have been the very best!!! They travel from one side of the state to the other with furniture, plants, bikes etc all secure. Helped me with where I needed to put everything in a house I hadn’t seen previously. I could have not made this move in my old age without their expertise and care!

March 14, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Kathy, thank you for the heartfelt review! We’re so glad Gui and Wilson were able to support you through every step, especially with a move like that. Traveling across the state and helping you get everything placed in a new home is no small task, and it’s great to hear their care and guidance made such a difference.

Rated 5 out of 5 stars

Awesome

Awesome. Gui made the process so easy!

March 11, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Delaney, thank you for the great review! We’re glad Gui made the process feel easy and smooth from start to finish.

Rated 5 out of 5 stars

This is Doris Morales and they were a…

This is Doris Morales and they were a great crew. Gui, Dani and Nico they were wonderful and they always smiled and thanked me for everything and I thank them and I’m going to refer them if I know anybody else that’s moving. They were really great and for my first time I was nervous, but they made me feel very very at ease and I enjoyed the whole work that they did

March 9, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Doris, thank you for sharing your experience! We’re so glad Gui, Dani, and Nico made your first move feel comfortable and stress-free. Their positive attitude and care go a long way, and it’s great to hear they helped you feel at ease throughout the process. We truly appreciate the recommendation!

Rated 5 out of 5 stars

Great service

Great service. Very professional.
Bret, Steve and Ryan were super helpful with everything

March 7, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the kind review! We’re glad Brett, Steve, and Ryan were helpful and delivered professional service throughout your move. Happy to hear everything went well.

Rated 5 out of 5 stars

The absolute best moving company

They arrived at 8 and got everything done so fast and they really did a great job and handled it with care. Nahuel, Diego, Mymor were great! Really is a great company and team

March 7, 2026
Unprompted review
Safebound Moving & Storage logo

Reply from Safebound Moving & Storage

Thank you for the great review! We’re glad Nahuel, Diego, and Mynor arrived on time, worked quickly, and handled everything with care. Happy to hear the team made such a strong impression.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look