Absolutely fantastic… from the filling out of the application to the end … so easy .. no problems what so ever … So very satisfied.. I’ve had several loans thru your company .. always most obliging …... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time using safe and waiting outcomes. Easy apply steps and time save. One thing I'm concern once applied nothing shows on my account so doesn't know application is processing or missing.
Company replied
I love the staff, they were/are very helpful. Helping to fill in forms, answering questions relating to your loan. How much you will be paying back. I am happy to nominate others who are genuine wanti... See more
Company replied
Overall again once I spoke to the right lady she was fantastic, filled out forms emailed to sign after applying and that was it, have used Asafe heaps now and getting the small loans actually allow... See more
Company replied
Company details
About Safe Financial
Written by the company
Cash loans for the everyday needs of Aussies
Safe Financial is 100% Australian-owned and operated. For more than 20 years, we've helped thousands of Aussies to do more.
We offer a range of short-term loan solutions, including cash loans from $500 to $5,000, car loans up to $7,000, and business loans up to $10,000.
Applying is easy!
Click the Apply Now button below, complete your application (it only takes a few minutes), and hit submit. Then, we'll be back in touch with a decision, quick smart!Apply Now
Contact info
17 Suter Street, Southport, 4215, Gold Coast, Australia
- 1300 661 991
- info@safefinancial.com.au
- safefinancial.com.au
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Safe Financial
Thank you for your great feedback, Robert! 🌟 We're delighted you found our service professional, prompt, and competitive — that's what we aim to deliver for every customer. We look forward to welcoming you back soon. Merry Christmas! ❤️
Very professional
Very professional
Friendly and go above and beyond to get you the loan you're after
November 26, 2025
Reply from Safe Financial
Thank you for your kind words, Ashley! We're glad you found our team professional, friendly, and willing to go the extra mile. We always try to provide dedicated support, especially to loyal customers like you. Thank you for sharing; it really means a lot. Wishing you and your family a Merry Christmas! ❤️
The process was quick and easy
The process was quick and easy. A few hiccups on my part along the way, but the very friendly staff made the experience alot easier. Thank you everyone
December 2, 2025
Unprompted review
Reply from Safe Financial
We're pleased we could assist you in your time of need, Samantha. It's wonderful to hear that you found the process quick and straightforward, and we're happy our friendly team could make things easier for you along the way. Thank you for sharing - your kind words mean a lot to us. We look forward to assisting you again in the future! Merry Christmas! ❤️
It was quick an non judgemental
November 27, 2025
Reply from Safe Financial
Thank you for your kind words and five-star service rating, Elizabeth! At Safe Financial, we understand every application represents a real person with unique needs and challenges - which is why we take the time to listen, show respect, and offer genuine support. We truly appreciate you sharing your experience - it means a lot. ❤️
Service was personalised and consultant…
Service was personalised and consultant was very helpful
November 21, 2025
Reply from Safe Financial
Thank you for your wonderful feedback, Leila! We're pleased that you found the loan approval process quick and stress-free. We genuinely appreciate your 5-star service rating and look forward to assisting you again whenever you need us. ❤️
Quick and simple to apply
I have been a customer of safe financial for years. Always quick and easy to apply for
November 25, 2025
Reply from Safe Financial
Thank you for your excellent 5‑star service rating, Karen! We genuinely appreciate your loyalty, and we're grateful to have earned your trust over the years. It’s always reassuring to know that our quick and easy application and approval process has consistently made things easier for you. We look forward to supporting you whenever you need us. ❤️️
Reply from Safe Financial
Great to hear, Rebecca! Thanks for your loyalty and fantastic 5-star service rating. We aim to make the application and approval process as easy as possible, especially for returning customers like you. Thanks for sharing the love. We look forward to assisting you again when you need us next.❤️
The team was incredibly efficient and…
The team was incredibly efficient and professional throughout the entire process. their ability to articulate complex concepts in simple applications made securing my loan a seamless experience and this company is legit. Help me out in my difficult time. Thank your Safe finance teams.
November 21, 2025
Reply from Safe Financial
🌟 Thank you, Zeny, for sharing your experience! We're thrilled that our team's efficiency, professionalism, and clear communication made your loan process smooth and stress-free. We appreciate your trust in Safe Financial and look forward to your next visit. ❤️️
Reply from Safe Financial
Glad we could assist you, Sandra. We always strive to provide a quick and easy application and approval process. Thank you for your positive feedback and your 5-star service rating - it truly means a lot!❤️️
Great service and affordable costs
November 14, 2025
Reply from Safe Financial
So happy we were able to help you out, Andrew. Thank you for your positive feedback and for rating our service with five stars! At Safe Financial, we evaluate every application on a case-by-case basis to ensure that taking out a loan is in your best interests. Thanks for sharing your experience - it means a lot. We hope to welcome you back soon. ❤️
Reply from Safe Financial
Thank you for your loyalty, David, and for rating our service with five stars! At Safe Financial, we recognise that each application represents a real person with unique circumstances, which is why we take the time to listen, show respect, and offer genuine support. Thank you for sharing the love - it truly means a lot. We look forward to welcoming you back soon. ❤️
Great customer service
Really helpful, great service went over and beyond to get me a loan even paid out my old loans
November 20, 2025
Reply from Safe Financial
Glad we were able to assist you, Paul. We always strive to provide a quick and easy application and approval process. Thank you for your positive feedback and for rating our service five stars! It truly means a lot. We look forward to your next visit. ❤️️
wasting my time trusting your website
wasting my time trusting your website i wish I could have given zero rating but just because I did heard that option
November 20, 2025
Unprompted review
Reply from Safe Financial
Thank you for sharing your feedback, Shobna Sharmila Singh. We're disappointed to receive a 1-star rating, as our team at Safe Financial is committed to delivering excellent customer service. We'd really appreciate the opportunity to understand what went wrong so we can put it right. Please email your full name, date of birth, contact email, and mobile number to info@safefinancial.com.au so we can investigate further.
Kind regards, Safe Financial.
Very prompt service love everything…
Very prompt service love everything about safe financial
November 19, 2025
Reply from Safe Financial
That's what we love to hear, Andrew. Thank you for your loyalty and 5-star service rating! We always aim to deliver a quick, easy application and approval process, especially for returning customers like you. Thank you for your positive feedback - it means a lot.❤️️
Reply from Safe Financial
Thank you for your kind words and your excellent 5-star service rating, John! 🌟 We always aim to provide a smooth customer experience. Thanks for sharing your feedback — it truly means a lot! We look forward to your next visit.❤️️
Safe finance has always been reliable…
Safe finance has always been reliable for me. I highly recommend them.
November 17, 2025
Unprompted review
Reply from Safe Financial
That's what we love to hear, Sydeny. Thank you for your continued trust and support, and for giving us a 5-star service rating! We strive to deliver an exceptional customer experience. We appreciate your kind words and look forward to assisting you again in the future! ❤️
Reply from Safe Financial
Thank you for your loyalty and for rating our service with five stars, Ryan! 🌟 We love helping our returning customers, and we're pleased that your experience with Safe Financial has been quick and hassle-free. We look forward to supporting you again whenever you need us next.❤️️
Reply from Safe Financial
We're pleased we could assist you again, Kelli - thank you for your loyalty over the years, your positive feedback, and your 5-star service rating! Clear communication is a key part of our service promise, and providing a seamless, stress-free customer experience is our top priority. We look forward to your next visit. ❤️
Professional assistance throughout the…
Professional assistance throughout the process and extremely prompt and thorough with keeping me up to date.
November 13, 2025
Reply from Safe Financial
That's what we love to hear, Karen. Thank you for your positive feedback and for rating our service with five stars! Our goal is to make communication straightforward for our customers, and delivering an excellent customer experience is our top priority. We look forward to your next visit. ❤️
Lots of hoops to jump through for a…
Lots of hoops to jump through for a very low loan offer
November 12, 2025
Reply from Safe Financial
Hi Troy, thank you for sharing your feedback. At Safe Financial, we aim to support our clients through every stage of the lending process. After reviewing the details provided at the time of application, we sometimes find we are unable to approve the full amount requested. As a responsible lender, our priority is to ensure that any loan is manageable and suited to your needs, so we never approve an amount that could cause repayment difficulties. We're pleased we could assist you at this time and look forward to supporting you in the future. ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.