SafelyInsured.co.uk Reviews 95

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Took out a Motorcycle Policy with them and then cancelled the same day as they was asking to be sent further details one detail could not send so cancel waited 5days then told them still not received... See more

Company replied

Rated 5 out of 5 stars

Have used safely insured for a few years now on and off for modified car insurance. The guys and gals there are great, clear and open regarding the fine details when insuring my car. Luke particularl... See more

Company replied

Rated 5 out of 5 stars

Have used these guys many times over the last decade or so to insure a range of different performance cars, and they always come out cheapest and are generally a pleasure to deal with. On top of... See more

Company replied

Rated 5 out of 5 stars

Luke has been an absolute legend and sorted me a very good price on a modified car policy felt like I was talking to a good friend and he made sure to get me the cheapest possible price his service wa... See more

Company details

  1. Insurance Broker

Written by the company

Safely Insured is an independent insurance broker, specialising in: modified cars , temporary insurance, learner drivers, fleets and much more...


Contact info

3.7

Average

TrustScore 3.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took out a Motorcycle Policy

Took out a Motorcycle Policy with them and then cancelled the same day as they was asking to be sent further details one detail could not send so cancel waited 5days then told them still not received my refund was informed that if not recieved refuned in another 10 days get in touch. I find this totally unacceptable my money got transferred to them immediately but they need a couple of weeks to transfer back.

August 21, 2025
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

We have to wait for the money to be refunded back from the insurer, following a cancelled policy, which unfortunately causes the delay.

Safely Insured

Rated 5 out of 5 stars

No fuss!

Setting up the policy was easy, no pressure when I called up asking a few questions about the online quote. After completing the online process I got a call to make sure the details were correct, and the documents were sent straight after. Best price I could find for my modified car!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Over 1k cheaper than competitors

Over 1k cheaper than competitors, so had my attention straight away.
Filled all the forms in and spoke to a member of staff to verify all my info was correct.
Very polite and friendly, made to feel valued and not just a money source.
1st time using these so only time will tell.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Luke T was amazing

Amazing help from Luke T while sorting my insurance out, needing quite an extensive list of modification added to my insurance Luke too the time to go through everything with me in good time, I didn't feel rushed or that I was 'just another consumer' excellent work and amazingly helpful. Highly recommend the company for and modified insurance, was nice and cheap too.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Really smooth experience

Really smooth experience, their prices have beaten other modified insurance companies by miles ahead. I have saved thousands literally, so far it has been a pleasant experience and I’m genuinely looking forward to renew with safely insured as my insurance brokers !

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Company Ever

Worst Company Ever - Total Scam!

This company is the definition of a money-hungry scam. Their sole purpose is to drain your wallet with misleading tactics and shady policies. They lure you in with fake promises and then rob you blind with hidden fees.

Stay far away from these crooks! They don't care about you or your needs—just their bottom line. If you value your money and sanity, avoid this company like the plague. You've been warned!

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Never heard of Safely Insured before

Never heard of Safely Insured and it was only down to some deep diving on search engines I came across them, I initially completed my application online, and was given a very competitive price, my car is highly modified and the underwriter is the same as my current provider, but much cheaper than my current broker, I contacted them on the day before my policy expired, and was up and running in no time, there is a further security verification process to complete, whereby they request a DVLA code, so they can confirm identity and if you have any points on your license, proof of no claims, and a picture of your driving licence.
The chap I spoke to was Luke, and on both occasions was extremely knowledgeable and polite.
On my initial dealings with Safely Insured the experience has been extremely positive, and think if they was more visible to the wider community, would have a far greater take up, as they are £200 cheaper than my previous insurer, you have to ask yourself how this is possible, and did my previous insurer operate bigger profit margins, or are some insurers sold more lucrative deals, whatever it is you can’t go wrong getting insurance through these guys.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

I've been using safely insured for almost 3 years

I've been using safely insured for almost 3x years now. As my company has grown over the years the team have been extremely helpful. When my renewal terms come through I always check to see if what I'm paying is a fair amount & no other company has yet to beat them on price.
Whenever I have questions I always contact Nowal who's customer service to date has been faultless, nothing is too much trouble. She is extremely knowledgeable & quick to give me guidance.
I would highly recommend giving this company a go. I have never had any issues with them and they've saved me a lot of money over the years.

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Thumbs down company

A simple mistake was made and notified but they said “tough luck” basically and still charged us full price for nothing.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Best car insurance company

I have just renewed my car insurance with Safely Insured again. I was dreading what price my renewal quote would come in at, as I’d heard of other people’s price increasing by £3-400 for highly modified cars and with me now having 6 points, but I was pleasantly surprised with the small increase in last years premium that I now had. I’d definitely recommend Safely Insured to everyone, as I’ve only had good experiences with them and the staff are all very friendly and helpful.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Worrying about the spike for car insurance renewals - No need!

I had been dreading renewing my car insurance with all of the horror stories I have been hearing over the past 6 months...even more so considering I wanted to add a substantial amount of modifications to my car.

Joe at Safely Insured handled my renewal over the phone today, and it was nothing but a pleasure.

Not only was the price fair (lower than I expected by hundreds), but the general customer service was second to none.

I will happily recommend Safely Insured to anyone, whether your car is modified or not.

These guys are fantastic

February 15, 2024
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

This is the kind of feedback that makes our day!

We understand the stress car insurance renewals can bring, especially with modifications, so it truly means the world to us that we could make your experience smooth.

We're especially happy to know the price met your expectations, and that Joe's exceptional customer service exceeded them. We'll be sure to pass on your kind words to him.

Thank you so much for taking the time to share your positive experience, and the glowing review :)

- Safely Insured Customer Support

Rated 5 out of 5 stars

Absolutely smashed the competition

Absolutely smashed the competition when it came to my renewal. Was actually speechless when they did the quote, like for like almost £400 cheaper. Had been with the previous company for 7 years. Hopefully they remain consistent!

February 6, 2024
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

Thanks so much for the positive feedback Sam! We're glad that we could keep your premiums down, and glad to still have you as a happy customer after all these years!

- Safely Insured Customer Support

Rated 5 out of 5 stars

Been with Safety Insured for nearly 3…

Been with Safety Insured for nearly 3 years, brilliant customer service, especially Luke, super helpful and everything made simple. 5 Star from me

January 29, 2024
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

Thanks so much for taking the time to leave a review! We'll make sure that the positive feedback is passed on to Luke :)

- Safely Insured Customer Support

Rated 5 out of 5 stars

Safely insured

I spoke to Luke about getting insurance on another car. He was brilliant to deal with and managed to get me a quote that beat competitors by over £300. I've got two other cars with safely and they've consistently been good to deal with.

January 22, 2024
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

Thanks for taking the time to leave such a glowing 5 star review Trevor! We will make sure that the positive feedback is passed on to Luke :)

- Safely Insured Customer Support

Rated 5 out of 5 stars

Great insurance company

Great insurance company. Gave me the best price compared with comparison websites. Customer service is excellent as I felt like I was speaking to a person and not moody robot reading off the screen. I have just renewed with them for the 3rd time. Also when they say they will call back, they do unlike others.

January 11, 2024
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

Thanks so much for the positive feedback - it's always good to know we're on the right track! Much appreciated :)

- Safely Insured Customer Support

Rated 5 out of 5 stars

Consistently best value and a pleasure to deal with

Have used these guys many times over the last decade or so to insure a range of different performance cars, and they always come out cheapest and are generally a pleasure to deal with.

On top of that, I recently informed them of a change to my policy (private plate) expecting to have to pay a fee, and within minutes they returned my updated policy docs, free of charge!

Happy days.

January 19, 2024
Unprompted review
SafelyInsured.co.uk logo

Reply from SafelyInsured.co.uk

Thank you so much for your 5-star review Charlie! We're incredibly grateful for your loyalty and trust over the past decade. It means the world to us that you consistently choose us for your insurance.

Hearing that we offer the best value while being a pleasure to deal with truly makes our day. We strive to make the insurance process as smooth and enjoyable as possible, so we're thrilled to know we're hitting the mark!

Thank you again for your kind words and support.

- Safely Insured Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look