Safestyle Reviews 

48,756
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the professional installation teams arrive promptly and complete their work efficiently while always keeping the workspace clean and tidy. People also appreciate the polite attitude of the staff during home visits and feel very satisfied with the wonderful appearance of their upgraded properties. However, some customers also noted that pricing practices can feel quite inconsistent, with dramatic price drops often offered during lengthy sales pitches. Others mentioned facing communication hurdles, poor follow-up, and significant difficulties when trying to resolve after-sales issues or installation mistakes later on.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with some reviewers praising helpful and professional... See more

Service

Consumers find service to be ambiguous, reflecting a wide range of vastly different experiences. While some... See more

Product

Reviewers mention ambiguous feedback about product quality and installation. While some customers praise the... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed feelings about their installations. Many... See more

Price

Customers had ambiguous experiences with price, reflecting a wide range of opinions and high disagreement.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have waited more than a year for my stable door caps for over the hinges, after constant sent messages to the contact 'Jamie' and just being ignored. The initial set up wasn't great either, with one... See more

Company replied

Rated 2 out of 5 stars

Had Safestyle windows replaced after a number of years and was shown how shoddy original workmanship was - cracks in frames covered up, window screws not fixed into brickwork etc. It may look alright... See more

Company replied

Rated 5 out of 5 stars

When the window came it only took a few hours, Kieron and Stephen were great, very efficient and kept the place clean, they worked well together and answered all my questions. the window looks great a... See more

Company replied

Rated 5 out of 5 stars

Ian the salesman introduced himself and showed me his ID badge.He was very efficient and polite. He explained everything thoroughly and answered all of our questions. We received an excellent price qu... See more

Company replied


Company details

  1. Door Shop
  2. Double Glazing Installer
  3. Window Supplier

About Safestyle

Written by the company

At Safestyle, we pride ourselves on being an affordable national installer. When it comes to deciding who to choose to change your doors and windows we know our customers want to be certain of a few things. They want to know the product is quality, the fitting is done by experts and that both those come at an excellent price. Our size and experience allows us to tick all those boxes every time.

We manufacture our own products at our state of the art factory in the UK, complying with and in many cases exceeding government regulations and standards.

We know that a great product is no good unless it's fitted perfectly and with that in mind we train our fitters to the highest standards, what's more because of our size we offer them year round work meaning we can keep hold of the very best fitters in the industry.

Contact info

3.3

Average

TrustScore 3.5 out of 5

49K reviews

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3.3

All reviews

(48,756)

273 reviews in the last 12 months

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Rated 5 out of 5 stars

Good work ethic by the team

Good work ethic by the team. They cleaned up after the work was completed and also told us how to keep the uPVC windows clean and in good working order. Overall, a very good and professional job.

April 9, 2026
Unprompted review
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Reply from Safestyle

We appreciate your positive feedback on the professional job!We're happy to hear that our team demonstrated a strong work ethic and provided helpful maintenance tips.

Rated 5 out of 5 stars

Helpful and thoroughly prepared

Helpful and thoroughly prepared, Tony from Southampton was immensely knowledgeable, aiding us in making the right decision at every step. We weren't sure we wanted to change our door, but with the insights and assurances from Tony we decided that we were absolutely in the right place to have our front door replaced with SafeStyle.

April 7, 2026
Unprompted review
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Reply from Safestyle

We're happy to hear that our team member's knowledge and support aided you in your decision-making. We're so glad you feel confident in choosing us for your front door replacement. Thank you for your positive feedback!

Rated 5 out of 5 stars

New wall cladding estimate

Tony Hill advised us on our recent project.
He was very pleasant and knowledgeable
It was a pleasure to do business with him

April 8, 2026
Unprompted review
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Reply from Safestyle

We're happy to hear that you found our advisor pleasant and knowledgeable! It was a pleasure assisting you with your project, and we appreciate your business.

Rated 1 out of 5 stars

Go to people who are not going to rob you

Sales man came to house today to do a quote decided it would take an hour and half before giving us the quote of just over £24,000 and when me and my partner said well look else where to get pricing comparisons the sales rep then rang my partner about an hour later dropping the price by £9000 so now it was coming in at £15000 feel ripped off and mugged because if you can drop £9000 in an hour what is the actual price for the windows. And if we agreed on the price today without the drop the company would happily of walked away with robbing £9000 more in their pockets don’t bother with them because they will be robbing you

April 8, 2026
Unprompted review
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Reply from Safestyle

We appreciate you sharing your experience. We're sorry that you feel this way about the quotation you received. We'll review your feedback to see how we can improve our pricing approach in the future.

Rated 2 out of 5 stars

Had a bay window installed a few weeks…

Had a bay window installed a few weeks ago. I reported a gouge in the plastic moulding which looks unsightly. We have had to chase them twice now for a response. Heard nothing in two weeks, just an email to say it has been passed to their team. Once they have your money they are obviously not interested

March 15, 2026
Unprompted review
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Reply from Safestyle

We reached out to you to obtain your details so we could investigate this further. Please can you email us with your full name, address, postcode and contact details at SafestyleCustomerEngagement@Safestyle.co.uk

Rated 2 out of 5 stars

Do not use this organisation

Stay away from this organisation, front door not fitted correctly, living room window seal is broken, outside sealant seal is peeling.
Because the company goes bankrupt and changes its OC every year it doesn't fulfill it obligations to the 10 year guarantee. STAY AWAY

April 6, 2025
Unprompted review
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Reply from Safestyle

Following the appointment of the Administrators the intellectual property and brand was sold to Anglian Windows Limited (now ASHI Group Limited) who have subsequently adopted the Safestyle trading name. Therefore, whilst the Safestyle name is being used the Company has not started to trade again.
Unfortunately, we do not hold any details of installations that were carried out prior to Safestyle entering administration in October 2023. Safestyle customers who have had products fitted but are experiencing a warranty issue should contact the warranty insurance provider, Installsure; by following this link: www.installsure.co.uk/contact-us
If you are unable to resolve with Installsure, then you could reach out to the administrators Interpath by emailing: safestylecustomers@interpathadvisory.com

Rated 1 out of 5 stars

Didn't turn up for first installation

Didn't turn up for first installation , at second attempt they forgot to add a letterbox to door, agreed to have them fit at property after a so called management called me,to be amicable even though fitter advised against it.
After the call finished but before hanging up, I muttered morons, as a reflection to dismay in the failures to supply two doors
The manager called me back very angry to the point of wanting to meet up with me and finally hanging up the call and cancelling the installation and pulling fitter off site

April 2, 2026
Unprompted review
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Reply from Safestyle

We appreciate you bringing this to our attention. We're very sorry to hear about the issues with the installation and the missing letterbox, as well as the subsequent phone call. We'll review what happened to prevent similar situations in the future. Thanks for your feedback.

Rated 5 out of 5 stars

Michael sales from safestyle

Michael from safestyle made me feel that I was not pressured into making quick decisions. I also changed things last minute with no issues from Michael.

The date for fitting was fulfilled and the fitter was excellent quality with no issues and very efficient.

December 12, 2025
Unprompted review
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Reply from Safestyle

We're happy to hear that you felt comfortable with the process and that your fitting was completed to a high standard. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Had two doors fitted 2 years ago .got a…

Had two doors fitted 2 years ago .got a problem now with worms .and slugs coming in .rang safe style said got to pay100 pounds. I fought it was 10 years warranty so why should I pay . Big rip off

December 18, 2025
Unprompted review
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Reply from Safestyle

We reached out to you to obtain your details so we could investigate this further. Please can you email us with your full name, address, postcode and contact details at SafestyleCustomerEngagement@Safestyle.co.uk

Rated 4 out of 5 stars

The professionalism of all staff dealt…

The professionalism of all staff dealt with in person and over phone. Always happy to assist. Good quality product and the fitters were really friendly, polite and very good at the job.

April 1, 2026
Unprompted review
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Reply from Safestyle

We appreciate you sharing your positive experience with our team and products. We're happy to hear that our staff was helpful and that you were satisfied with the installation. Thank you for your feedback!

Rated 1 out of 5 stars

Failed Installation, Manufacturing Error, and Unacceptable Service

⭐☆☆☆☆ (1 Star)

Very disappointing and stressful experience with Safestyle.

I placed an order in December 2025 for new windows and a front door. I was clearly told everything would be completed within around 6 weeks. However, after waiting more than 3 months, the installation was finally scheduled.

Scaffolding was installed on 20/03/2026, causing disruption to my home, and installation was booked for 23/03/2026. On the actual installation day, I received a phone call informing me that the front door had been manufactured incorrectly and the work could not proceed.

I was then told I would need to wait another 4 weeks. When I asked if at least the windows could be installed, I was told I must make payment for the windows even though the full job (including the door) was not complete. This directly contradicted their own written confirmation that payment is due only after full completion.

During the same call, I was also told the matter could be passed to their legal department if I did not agree, which I found very concerning and unnecessary.

I raised multiple complaints and allowed time for a response, but no proper solution was provided. Instead, I was later told I could be liable for up to 80% of the contract value if I cancelled, despite the delay and error being entirely on their side.

This experience has been extremely frustrating. Poor communication, significant delays, manufacturing errors, and pressure regarding payment have made this process very stressful.

I would not recommend this company based on my experience.

April 1, 2026
Unprompted review
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Reply from Safestyle

We appreciate your feedback and are sorry to hear about the disappointing experience. The delays, manufacturing error, and payment discussions are concerning. We'll review your case to understand what occurred and how we can improve our service.

Rated 5 out of 5 stars

New patio

I just had new patio door and wjndows fitted today 27th March.
The two fitter arrived at 9am which was great . They started work straight away the two guys Dan and Ian where polite and very knowlegable.asked me if I had any question. They were clean and tidy worked through the rain. I cannot praise these guys enough Safe Style is a good company would recomend to anyone looking for any doors/windows. The price is good. Thank you once again Dan and Ian your the best

March 27, 2026
Unprompted review
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Reply from Safestyle

We're happy to hear that the installation team was punctual, knowledgeable, and tidy while fitting your new patio door and windows. We appreciate your recommendation and are glad you are pleased with our pricing. Thank you for your positive feedback!

Rated 2 out of 5 stars

Had Safestyle windows replaced after a…

Had Safestyle windows replaced after a number of years and was shown how shoddy original workmanship was - cracks in frames covered up, window screws not fixed into brickwork etc. It may look alright but the fitting was poor.

March 27, 2026
Unprompted review
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Reply from Safestyle

We appreciate your feedback and are sorry to hear about the issues with the original installation. Please note that the installation you are referring to was carried out by Safestyle, which entered administration in October 2023.

While the ASHI Group acquired the Safestyle brand, we did not take on any installation records or service obligations from Safestyle. We appreciate how disappointing this may be, especially if you were expecting ongoing support for your product. Unfortunately, this means we are unable to assist with repairs, replacement parts, or warranty claims for products installed by Safestyle

For warranty-related support, please contact InstallSure, the insurance provider for Safestyle warranties: https://www.installsure.co.uk.

Rated 1 out of 5 stars

Went only as far as a quote

Went only as far as a quote. The salesperson was nice enough but the BS sales tactics are really annoying. You get this super inflated quite, a call to technician (could we install the special door) special discount just for me, oh an let's not forget that's only valid for two years cause you know, end of tax year 😂. And just like that from nearly £5k I can buy the patio door for £1800. Miracle. So yeah I don't trust company's that use shady sales tactics.

March 26, 2026
Unprompted review
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Reply from Safestyle

We appreciate you taking the time to share your experience. We're sorry to hear that our sales tactics made you uncomfortable. We aim to provide transparent and trustworthy service, and we'll review your feedback to improve our approach.

Rated 4 out of 5 stars

David was very detailed and clear in…

David was very detailed and clear in his explanations covering the types of windows and their suitability for me. He also explained why safestyle products were superior to other products in the market as well as the different payment options available to me.

March 18, 2026
Unprompted review
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Reply from Safestyle

We appreciate you taking the time to share your feedback. We're glad to hear that the explanations about the windows and payment options were clear and detailed. Thank you for your positive comments.

Rated 5 out of 5 stars

We have used Safestyle twice now...

We have used Safestyle twice now as we were happy with the back door (including cat-flap) so decided to get a quote to replace the front door and two old windows which we have now agreed to do.

The salesman, Vijay was friendly and helpful and professional and the back door was of good quality and fitted well.

Happy to recommend this company/Vijay.

March 24, 2026
Unprompted review
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Reply from Safestyle

We're happy to hear that you were satisfied with your back door and the installation. We appreciate you choosing us again for your front door and windows. Thank you for recommending our company; we value your positive feedback!

Rated 5 out of 5 stars

Windows and Door installation

We had Patio and French doors, and back door (Solidor)and all the Windows replaced. The 2 fitters took 24 hours in total to finish installation and done a fantastic job, professional, clean,polite, and great workmanship. Just had a follow up phone call to check I'm happy and only 2 days after the installation finished. I told them we are very happy customers. From start to finish, all dealings with everyone had been a good experience and would highly recommend Safe Style. I must add that an Anglian van and fitters done the works as they own Safe Style by all accounts, but am I bothered about that, no!

March 19, 2026
Unprompted review
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Reply from Safestyle

We're happy to hear that you are very pleased with your new doors and windows. It's great to know the installation was completed to a high standard by our professional and polite fitters. We appreciate you recommending us, and we value your positive feedback.

Rated 1 out of 5 stars

AVOID!!! 0 ☆

Horrible company!
Had designer visit, agreed verbally for plain grey door, long handle, letter box. Simple order, asked my partner scrolling directly to signature and he didn't had any chance to check! ...

Second visit, surveyor, 9 min, measurement visit outside, no interaction at all...fast signature and off he went, no presentation, no order, nothing.

Coming back to fitting..surprise! Another door, with forms outside, cheap pvc, small handle and NO letter box!...
What a joke!
We have ringdoorbell proof and designer statement and their RSM doesn't want to change the order.

Contacted solicitors and of course they are on breach due to lack of service as per Consumer Rights.
Advice, ZERO customer service, never, EVER had so unprofessional service in my life!

Current order is wrong, they are in breach of contract as per the law, and fake declaration, pushy service, and they want to push that fake order!
AVOID the scammers!
Rushing signature, adding wrong order to scam customers.
Will take them to Dispute but advice ...avoid Safestyle team!!

March 2, 2026
Unprompted review
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Reply from Safestyle

We reached out to you to obtain your details so we could investigate this further. Please can you email us with your full name, address, postcode and contact details at SafestyleCustomerEngagement@Safestyle.co.uk

Rated 1 out of 5 stars

Would love to have given a glowing…

Would love to have given a glowing review, following work being carried out. But, they didn’t even turn up for the appointment! Dodged a bullet I think, poor service at that level tells me everything I need to know.

March 20, 2026
Unprompted review
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Reply from Safestyle

We regret we missed your appointment and apologize for the inconvenience. We appreciate your feedback and will review our scheduling to prevent this from happening again.

Rated 5 out of 5 stars

​A huge thank you to the fitter

​A huge thank you to the fitter, Kieron Conway and his assistant, Stephen Hanney. They were professional, punctual, and most importantly, deeply respectful of my home. Kieron and Stephen worked efficiently while ensuring everything was kept clean and tidy throughout the process. The quality of the installation is top notch, and their friendly, "can do" attitude made the whole experience stress free. It’s clear they take great pride in their work. I would highly recommend this specific team to anyone looking for a high-quality, hassle-free installation.

March 12, 2026
Unprompted review
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Reply from Safestyle

We're happy to hear that the installation team provided such a positive experience! We appreciate you highlighting their professionalism, respectfulness, and efficiency. It's great to know the quality of their work met your expectations and made the process stress-free. Thank you for recommending our services!

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