SafetyLiftinGear Reviews 

697
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot recommend Karl & Terry at Safety Lifting Gear at Southampton enough! From the first time that I met them over a decade ago, they have gone over and above board to advise and assist. The team... See more

Rated 5 out of 5 stars

I’m a bit useless ordering via web…., therefore had no option than to call. I sincerely recommend that everybody calls..!!… Spoke to a fantastic Lady(Siobhan), who basically held my hand…., as I expl... See more

Rated 5 out of 5 stars

Dealing with SafetyLiftinGear for few years now. The staff has always been very supporting. Very proactive in replying our emails, taking our booking and prepare our orders on short notice. The del... See more

Rated 5 out of 5 stars

Great team to deal with. Robert Hood at the Glasgow depot provided a 1st class service, from a competitive quote, through to follow up emails and delivery confirmation for collection from an alternat... See more

Company details

  1. Equipment Supplier

Written by the company

We specialise in high-quality lifting gear, rigging equipment, and height safety products. Buy online or hire equipment from SafetyLiftinGear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

697 reviews

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No recent history of asking for reviews

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4.9

All reviews

(697)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always deliver on time

Always deliver on time, used them on numerous occasions now & never had a single issue. Quality of product is good & the delivery is always on the same date they say will deliver. Never had to chase them once or ring customer services.

October 19, 2020
Rated 5 out of 5 stars

Amazing Customer Service

If I could give 10 stars today I would. Amazing Customer Service. I had an issue (which I have to say was absolutely nothing to do with SLG) which they have resolved in record time with no quibbles.

The products are also top notch, they really do make wearing a mask for sports that much easier.

Give SLG a try you will not be disappointed.

October 19, 2020
Rated 1 out of 5 stars

Poor delivery, poor after sales & poor customer service.

I placed an order and paid for next day delivery, the package was apparently left behind on a pallet by DPD, I chased up safety lifting gear and questioned them and they said it was left behind and apologies and would upgrade it to an AM delivery next day, they didn't upgrade it! It arrived in the afternoon with no priority service anywhere near it.
I questioned if I would get a postage refund which was confirmed, all they refunded me was the difference between next day and regular carriage even though they weren't delivered when I required them.
I'm no longer using personally and I will ensure that when I use my procurement framework for anything for work I will tell them to avoid this company at all costs!!!
You've lost a lot of business!

October 18, 2020
SafetyLiftinGear logo

Reply from SafetyLiftinGear

Thank you for taking the time to leave us a review, we are extremely sorry about the experience you received with the courier on this occasion and would like to assure you this is not common practice with our couriers.

We can confirm that your delivery was upgraded however in the current climate we cannot guarantee this will be met by the courier as advised on our website. In the correspondence with you via email it seemed you were happy with how this was dealt with so we are sorry to have received your negative review.

Rated 5 out of 5 stars

Fantastic mask

Fantastic mask. Over the last 7/8 months since the start of the pandemic i have bought numerous masks and struggled to breath freely with any of them. In my search of believing there is one out there somewhere i took a punt at this one - eureka - a mask you can breathe in. Plan to buy another for myself and one for my 92 year old mum as i believe she would also easily tolerate this mask. Fast service too.

October 18, 2020

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