The Safety Razor Company Reviews 91

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

I ordered from The Safety Razor Company via safetyrazors.co.uk and the delivery was prompt with items in good condition. However, their stock levels seemed quite limited at the time of purchase, espec... See more

Rated 4 out of 5 stars

Bought from this company as the price was good compared to other companies. The free delivery code didn't work but they apologised and rectified it and added a little something. My order was wrong d... See more

Rated 1 out of 5 stars

Ordered MFW in the ceramic dish, all was well until I received the package. How they expected a ceramic dish to survive the rigours of travelling through the Royal Mail system in a thin bubble envelop... See more

Rated 4 out of 5 stars

Good selection of products and very quick delivery. I would like to see bulk purchase of shaving blades (as I’ve seen on Irish sites). I was a bit confused with a recent promotion, (free delivery). Th... See more

Company replied

Company details

  1. Barber Supply Store

Information provided by various external sources

Here at The Safety Razor Company we provide everything you need for a proper shave. From Safety Razors to Creams, Soaps, Blades and Brushes, we have a range of high quality goods for you to choose from.


Contact info

3.1

Average

TrustScore 3 out of 5

91 reviews

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Rated 4 out of 5 stars

Would be good to have been notified…

Would be good to have been notified when the item was shipped, but otherwise a flawless service. Maybe harsh dropping a star for that, but it's normal practice for online shopping. Would happily buy from them again though.

June 14, 2019
Unprompted review
Rated 4 out of 5 stars

Very quick delivery

Very quick delivery, the blades were in a slightly different packet to what I ordered online but I am sure they will be fine.

June 3, 2019
Unprompted review
Rated 1 out of 5 stars

Wasn't impressed at all

Wasn't impressed at all when my item got here the packaging was battered and the razor handle completley exposed. No time to send it back as it was for a gift. They did refund my Postage charge but I will no buy from here again.

May 29, 2019
Unprompted review
The Safety Razor Company logo

Reply from The Safety Razor Company

Hi Katy,

The packaging of your item was damaged in transport and while I appreciate the inconvenience this caused you, as you explained the gift was needed the day you got in touch with us there wasn't much we could do in terms of sending out new packaging (or indeed razor handle had the item itself been damaged, luckily that wasn't the case).

With this in mind I refunded you your postage to cover the costs of a presentation box you bought yourself, and I offered a discount code for your next purchase should you wish to try us again. I will uphold that offer too and hope you do give us another go. Things get damaged in transport from time to time but I'd like to think it's how you remedy that situation that reflects on your customer service.

Kind Regards,

Callum @ The Safety Razor Company

Rated 5 out of 5 stars

Very good

Ordered a new razor on this website and looking through their products a very good variety of shaving products at good prices so will be using from now on shame not an app to go alongside the web site as then I could download and go straight to

May 27, 2019
Unprompted review

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