The item ordered online using PayPal arrived and I then received an invoice by email showing a charge of £5.99 greater than paid! Several days later another email arrived with a credit note with a di... See more
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See what reviewers are saying
Have to say it was 5 star on current experience. Phone answered by a human being who identified if item was in stock. It was. Next day delivery and Amplipower 50 phone working well for someone who has... See more
First rate friendly service and advice from everyone, especially Michael, regarding the purchase of a wheelchair and cushion for my mother. Ordering and applying for VAT exemption was really strai... See more
We have been using Safety Systems for years and years. Their products are great quality, the service is incredible and the staff are wonderful (especially Thomas in Sales & Purchasing!) We would highl... See more
Company details
Written by the company
One of the UK's largest distributors of Nurse Call systems and accessories.
Contact info
11b, Hobson Industrial Estate, NE16 6EA, Newcastle upon Tyne, United Kingdom
- 01207272200
- sales@safetysystems.co.uk
- safetysystems.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Good communication‘quick delivery and…
Good communication‘quick delivery and product as described
I have received the product in Spain…
I have received the product in Spain without problems. Very effective management.
Online ordering was nice and easy
Online ordering was nice and easy, decent product description and good pictures. I would probably like a picture of both sides off the order as this is not something I am always fitting and it would have helped reassure me I had the correct part.
Also I don't know if I just missed it in emails but I had no VAT receipt included. A simple email to sales though and I was provided with one very quickly. All in all a good experience
5* SERVICE
EXCELLENT SERVICE -COMMS AND DELIVERY FIRST CLASS AND THE COST IS VERY REASONSABLE TOO .
Hampshire Hospitals Basingstoke
Very quick delivery to the Netherlands
Very quick delivery to the Netherlands. Everything intact. The only reason it isn't 5 stars is that I got a customs charge of 20% on top of what I paid, which could've been communicated (or given me a note of in the checkout process).
Amazing company!
We have been using Safety Systems for years and years. Their products are great quality, the service is incredible and the staff are wonderful (especially Thomas in Sales & Purchasing!) We would highly recommend them 😊
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